NOVA Green Energy LLC
About us
For fastest response, schedule service at www.novagreenenergyllc.com. NOVA Green Energy maintains, service, and install gas fireplaces. We serve the Northern Virginia metropolitan area including Alexandria, Annandale, Arlington, Burke, Falls Church, Great Falls, Fairfax, McLean, Vienna, and Woodbridge and some parts of the District of Columbia and Maryland at competitive prices.
Business highlights
Services we offer
Annandale, Arlington, Burke, Fairfax, Falls Church, Great Falls, McLean, NOVA Green Energy maintains, Vienna, and Woodbridge and some parts of the District of Columbia and Maryland at competitive prices., and installs gas fireplaces | Schedule fast at www.novagreenenergyllc.com | We serve the Northern Virginia metropolitan area including Alexandria, services
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
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to replace the bad gas valve and remove the unnecessary thermocouple in the old assembly (while the other company wanted to charge close to $700 to replace the old assembly, plus $900 for the gas valve). He was very thorough, making sure things were done the right way. He carried all kinds of tools for different tasks (in comparison the technicians from the first company were using pliers to do the gas line plumbing), even went out of his way to buy special screws. He is the fireplace guy I highly recommend.
Mr. Celley arrived right on time and immediately went to work. He had our malfunctioning gas fireplace working in the span of just a few minutes, after quickly diagnosing the issue. He then fully serviced and cleaned the unit and fire box, diagnosed a minor leak (which he repaired), and replaced a faulty igniter.
From the beginning to end of the service call he was upfront and open about what he was doing, explained costs, and provided a great explanation of operation and safety. His pricing was reasonable and his execution impeccable. I will gladly do business with him again in the future!
I can't say enough good things about the service we received on our gas fireplace. It was long overdue for inspection and maintenance, and Michael came out the day after I called. He was on time, professional, and extremely knowledgeable. Even though our fireplace still worked, he thoroughly inspected and cleaned the unit, took care of a few small issues that could have become big ones and left it looking like it's brand new! I'm so happy, that now I can't wait for winter (well, maybe I can).
We were charged a very reasonable price, and could not be more satisfied with the result. We'll definitely call him for any future service needs, and will highly recommend him to our friends and neighbors.
We had one other service provider recommended from Angie's list that had worked on it previously and promised to return with a part and fit it, but after a year of repeated calls and promises, never came. I wrote a bad review as a result and then found Nova Green Energy.
NGE quickly identified the problem as a worn out Thermophile, told me of the cost and fixed it within a matter of 30 minutes. he also cleaned the fireplace, replaced a related wall switch (we changed all our switches from buff to white and couldn't find this particular switch), replaced the embers and explained the potential safety issues and how to insure problems don't occur. He recommended a plug in Carbon Monoxide and gas alarms detector that I could get from Amazon and explained why we should have this for safety reasons. No previous service provider ever mentioned this.
What I really liked was that he no only told me how to re-set/re-lite the gas fireplace, but he shut it off and told me to lite it myself while he watched. As it turned out, I had been doing it the wrong way--and the hard way--for 20 years. Most providers just tell you and it doesn't sink in. By having me actually do it, I now will remember what to do and how to do it the next time.
He was very helpful and informative and I expect to call on this company again in the future.
Licensing
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