DAVID BAUMBACH

Progress on this project was slower than we expected at the start. Days were skipped. Half days we scheduled. Days when work was to be done were cancelled at the last minute. After three weeks with the job 75% complete, Mr. Baumbach abandoned the job. The last time we saw him was to pay $1,000 for a subcontractor for the shower enclosure, which Mr. Baumbach kept rather than paying the subcontractor. He did not respond to repeated voice mails and e mails. After about a month, we received an note from someone with access to his e mail account, stating that he had medical problems and would be able to resume work in a week. Three months later, we gave up, hired another contractor to finish the job, and worked with the subcontractor directly. On two occasions, we went to Mr. Baumbach's residence (which is his place of business), the second time to return the tools and materials he left at our house. On both occasions, he was verbally abusive. He also did not respond to repeated attempts by the Better Business Bureau to resolve this job, and they told us he had previous complaints to which he also did not respond. We ultimately had to go to Small Claims Court to recover the money he stole from us.

It never got started!

The overall workmanship was satisfactory and most of the laborers were polite and worked well. There were some issues with the bathroom they used during work hours. We had some challanges with the driveway which is splotchy in color in some places, but the bulk of the work is acceptable. There were some delays in finally finishing the last window because the order supposedly came in damaged. Our major complaint is that the garage door opener the workman installed fell onto the roof of our car and did $847.00 worth of damage. While Mr Baumbach came over immediately and repaired the opener, he never paid us the money we spent to have the car repaired as he had agreed to do at the time. We tried calling, e-mailing, certified letter and got no response. Subsequently we went to small claims court and were awarded damages but still no response from Mr. Buambach. We are still out the $847 dollars from the damage caused by his sloppy installation.

My experience with them was mixed. Their work was good. They installed some wrong windows. He thought it was his mistake. He said he would replace them. It has been four months and he has not done so and our condo association is coming down on us for it. He no longer takes any contact I try to make with him. The quality of the rest of the work was great so I am kind of sad.