Bova Furniture

Terrible. It is now November 30, 2009, and I still don't have the buffett (but, of course, they have my money). I thought 8-10 weeks was a long time to wait, but I was patient and waited the full 10 weeks. I never received one call from the Store as to the status of my furniture or when it would be delivered. When I finally called the Store after waiting the full 10 weeks, they seemed to not even know who I was. Since that time, I have been given different "delivery dates" for the buffett every time I call. Each one comes and goes with no call from the Store. Each time, I have asked them to please call me to let me know the status. To date, even though I have been working with the same person each time, I have not received one phone call from them as to the status. Moreover, I have been provided with excuse after excuse for the delay. From the product being delayed in Italy, to it being delayed in Florida, to it being delayed because of the color I choose, it would be almost comical if they did not have my money. The worst excuse came during my last call when the Sales Associate "promised" me that it it would be shipped by a date that had already passed! When I pointed that the date she was giving me was in the past, that seemed to be of no concern to her!