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About us
We are a local, family-owned store in the Northern Virginia area that provides custom made Hunter Douglas window fashions, custom drapery, upholstery, bedding and more! We are now entering our 30th year in business and pride ourselves on our commitment to exceptional customer service. We would love to help you update your current home or decorate a new home with quality window fashions that are a perfect fit for you! Contact us to let us know how we can help!
Business highlights
38 years of experience
Services we offer
Drapes, shutters, bedding & interior window treatments.
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 8
Assorted photos uploaded by Window Decor
Reviews
5.046 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 2% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 46 reviews
Mirga J.
Apr 2022
Four sets of custom floor-to-ceiling draw draperies came out beautiful. Includes a set of sheers. Some have light-blocking lining. Measurements were taken promptly once I selected the fabrics. Installer put in drapery rods and hung the drapes. Installer also removed and disposed of existing roller shades and draperies. There was a significant delay due to the covid supply chain. There was also a production error where a set of drapes were made the wrong length. But things came out right in the end with no hassle and I am very satisfied.
Alecia G.
Sep 2020
Very well! Because of covid19, I had to do this virtually. I was concerned about selecting window treatments, virtually. But, Courtney is a sweetheart and was very professional. She listened, and sent samples, until I found the color/pattern that fit my room, very nicely. Curtains were installed, and they look beautiful. I was disappointed in the center bracket that was used for my curtain. But, that is relatively minor, and I have found a way to hide it.
Response from
"[Member Name Removed]: Thank you for your kind words! We are delighted that you are happy with your windows and our service! We are always here to help so do not hesitate to contact us if you need anything! The Staff at Window Decor"
Cali B.
Sep 2020
It was great! I was able to get a quote and measurements quickly. The blinds took a while to be manufactured (because of COVID), but the installation was SUPER fast and efficient. I would definitely use these guys again, and I highly recommend. A++
Response from
"Thank you [Member Name Removed] for your recommendation! We were thrilled to be able to help you with your project and glad you had a great experience with us!"
Susan A.
Aug 2020
Very smoothly and professionally. They are very sturdy and look fantastic!
Charles W.
Aug 2020
The new shades fit the windows perfectly and they were installed very professionally. Court is very knowledgeable and he was a pleasure to deal with. I accepted his recommendations as to color and style, and I'm happy with the results. The new shades allowed me to dispense with draperies for most of the windows, so the house is now much brighter and the light level is easier to control. Since the shades can be closed at the bottom while they're open on top, privacy is improved while still allowing light to come in.
Charlene W.
Jun 2020
Court and along with his daughter Courtney @ Window Decor will not lead you astray. They provided exceptional window treatments with amazing customer service. We felt like family. Window Decor should be first on your list when comparing companies.
JOAN S.
Jun 2020
The bracket on my Hunter Douglas Luminette Sheers broke and was afraid the rod was going to snap. I called Window Decor of Fairfax and spoke with Courtney. Although I did not buy the Sheers from them (bought in 2005 ) she did indicate that they could repair some issues. I sent her a picture of problem and she was able to get their installer to come out that same day, a Friday! He did a great job re-installing the bracket properly. During this time of the Covid-19 crisis, that level of service and support is terrific, and they were as nice as could be!
Dee B.
Aug 2019
Excellent job! I would highly recommend Court, Courtney and the entire staff. Blinds look great.
SYDNEY G.
Mar 2019
After making the round with other companies we decided this was the best company for what we needed. Everyone in the office were very courteous an took the time to explain the different options available. When the measurements they took the time to ask what we really wanted and again explained additional options for us to consider. The window treatments were ordered and perfectly installed as promised. We appreciate the patience of everyone we worked with and will definitely work with them again.
James G.
Nov 2018
I thoroughly enjoyed working with Courtney from Window Décor. She was friendly, courteous and professional. She answered my questions in a timely fashion, brought samples to my house to help me choose the right color, and measured each window to ensure a proper fit. The blinds were delivered within the two week estimate she provided. Bobby installed the blinds. He was a delight to work with. He also was friendly, courteous and professional. I would highly recommend Window Décor to anyone shopping for Hunter Douglas blinds. I couldn't be happier.
Response from
"We are so glad to hear that you are satisfied and willing to recommend us in the future. It was a pleasure working with you as well and thank you for your kind review! Courtney Sales Consultant"
RA S.
Jul 2018
Very pleased with the end result. Everything was measured correctly and installed correctly. Time periods quoted for ordering and installation were 100% accurate. Suggest visiting their store and taking time to review the large number of colors and options available with these shades (as we did). While their staff will come to your house to assist you with your selection, and answer questions, you will save a lot of time (and be able to make a decision more quickly) if you've done some of the legwork yourself. Of course, be sure to have samples of your "final possibilities" brought to your house before a final decision is made. Lighting in the showroom, and outdoor lighting does not equate to the lighting in your house!
Nancy K.
Jun 2018
First the sales consultant, Courtney Overholt, came over and we discussed what I would want. Then she measured all of the windows in my house. She was a lovely person and it all went very smoothly. Then a few weeks later a very nice young man whose name I can't remember did an excellent job installing the blinds. The blinds are beautiful and the whole experience was totally enjoyable. If I ever need window treatments again, I will definitely call them.
Kristin M.
May 2018
I am very happy with the service this company provided. They responded to my internet inquiry promptly and set up a convenient time for an at-home appointment. Brenda the sales consultant arrived on schedule and was very helpful in looking at which H-D product would best meet my needs. She pointed out the potential problems in one of the products I was considering and suggested a better alternative. She also took time to look at different shade colors with me and recommended the best raise-lower mechanisms. The loop mechanism is perfect for the large picture window shade. The order arrived in the estimated time, and the installer was at my home as scheduled and did a quick and neat job of removing the old shades and installing the new. If/when I need new shades for my home, I will definitely contact Window Decor again.
Robbie M.
Mar 2018
Window Decor is very good at what they do. We went to the show room to see what our options were for 2 bedrooms that desparately needed new and light avoiding covers. Courtney walked us through the options based on what we said we wanted. She came out a week or so later, measured, helped us with the colors (she was excited we chose something that wasn't neutral!), gave us a good price, and set up the contract. She even assured us that we could delay delivery due to travel schedules. Bobby came out and installed the blinds and explained the features to me. He even waited for me to check out the room darkness - so awesome not to have all the light seeping through! The Hunter Douglas blinds are very good but not cheap. While I still need to replace blinds in two other rooms, I'll have to wait a bit. Fortunately Courtney assured us that those rooms will be cheaper and even suggested a couple of options for them so we could plan ahead. Great company.
Response from
"Thank you so much for the photos and we are thrilled that you are pleased! We look forward to working with you again!"
Ramaswamy M.
Mar 2018
We had just replaced the actual windows in our condo and therefore all of the blinds had to come down. We needed replacements in a hurry for our bedroom due to privacy issues and the fact that we were leaving town in a few short weeks for an extended absence. Courtland came to our home promptly as promised and provided recommendations and did the measurements. Not only did he deliver and install the new Hunter Douglas blinds as promised within 2 weeks time, but he reinstalled existing blinds on another set of three windows so that we could continue to use them. This actually corrected a problem with the original installation from a previous owner using new brackets which he provided and saved us a lot of money in replacement costs, even though we were willing to replace them through him. Consequently we highly recommend Window Decor and will definitely use them in the future, even though we sadly procrastinated in posting this well deserved review.
Response from
"It was a pleasure working with you! We appreciate your review and look forward to working with you on your next project!"
Jennifer H.
Mar 2018
I am extremely happy with my new beautiful blue Hunter Douglas honeycomb shades! Court Overholt, the owner, met with me at my house to discuss the options and show me samples of colors and design. We selected a design in a color of my choice and discussed options for shades for my sliding glass doors and basement window. Also I chose Light Rise (no strings) at no additional cost due to a Hunter Douglas promotion. I received a call as soon as the new shades were ready; then Window Decor worked with my schedule so I could get them installed at a convenient early evening time without having to take off work. Bobby removed the old shades and valance and removed these at no extra cost. The new shades look stunning and transform the basement room! They are very easy to operate and Bobby explained how the system works. There was no tax on the job and the price was reasonable. I highly recommend Window Decor!
Response from
"Thank you! We appreciate your kind words."
Bruce W.
Jul 2017
Visited store. Viewed samples. Spoke to sales people. Explained our needs and requirements. Listened to advice. Was offered a manufacturer's rebate. Placed order for Hunter Douglas Duette shades. Item was delivered and installed on mutually agreed date.
Mark B.
May 2017
Very professional. From initial estimate to ordering and showing samples and options. The install went great. Very professional, clean, on time, and did what they said they were going to do. Even helped move furniture.
Response from
"We appreciate your kind words and the chance to work with you in your home. We hope you enjoy your shutters for years to come!"
Stefanie W.
May 2017
Court Overholt came with his daughter Courtney to advise us on the window treatments. They were both very professional and patiently answered all of our questions. The blinds were delivered as promised and mounted very well by Window Decor's installer. A follow up visit to take care of some adjustments and repairs was done promptly and at not additional cost!
Erik K.
Mar 2017
Their price was industry standard. They're very responsible and take care of the customers.
Nipul Z.
Mar 2017
I found Window Decor through the Hunter Douglas website and decided to visit them based on the positive reviews on Angie's List. Even though the website notes they offer free on-site consultation, they were hesitant to send someone out to my home, but agreed since I lived only 5 min. away. Brenda [personal information removed] came for the in-home consultation but she did not bring any samples. I was planning to have my walls painted so she recommended that I get that done first before picking out the curtain fabric. She said she would get back to me in a couple of days with some price quotes to make sure it was in line with my budget before we moved forward. I didn't hear from her after two days, so called the store and heard back from her couple of days later by e-mail. She said she had a busy day and that she was going on vacation for a week and would get back with me after that. I was looking for two story panels for my living room and blinds for my sunroom, a project she approximated to be a total of around $16K. I had replied to her e-mail the same day with some questions but she never responded to me, even after the week of vacation. Almost one month later, after the painting was done, I decided to give them another chance and reached out to Brenda again. She responded a day later via e-mail to say she was in appointments all day but would get back to me the following day. A week later, I still did not hear back from her. Either they are just too small to take on this project or they are uninterested for other reasons. Regardless, there is no point in me continuing to chase them. I have seeked out some other companies that are far more responsive and eager to take help with my project.
Response from
"I apologize for your negative experience with my company. I can assure you that everyone at Window Decor is committed to responding in a timely fashion and providing the best possible service to our customers. Clearly, we fell short in responding to your window treatment needs in your living room and sun room area. We have discussed your interaction with our company and plead guilty to not responding in a timely manner but I can assure you that we are not too small or that we were disinterested in your project. Frankly, we are extremely busy and have added another salesperson to meet the needs of our ever growing customer base on a project to project basis. I hope you will accept my apologies and I sincerely hope that the project was completed to your satisfaction. Court Overholt- Owner of Window Decor"
Pamela G.
Mar 2017
Excellent. Window Decor has a very good selection of Hunter Douglas blinds. The owner and employees are very knowledgeable. They take great care with their measurements and placement of the blinds. They are very responsive, arrive as scheduled, and want to make sure their customer is happy.
Response from
"We are so happy that you are pleased with your blinds and the service of our staff. Please let us know if we can be of service any time in the future! ~ Window Decor"
Jason B.
Jan 2017
Window Decor installed plantation shutters and honeycomb shades on fourteen windows in our house (including a bay window). The shades are gorgeous and functional. Court gave good advice about options and solutions, and clearly knows his product. The process was very easy, the installation smooth, and the prices reasonable for the quality of product. We would definitely use Window Decor again.
Response from
"Thank you so much for your great review of our store and we are happy that you are pleased with our service and the product! We look forward to working with you again on any future projects. ~ Window Decor"
Patricia H.
Jan 2017
Fabulous. I used them years ago, and the owner and everyone are just the best. He noticed one shade was not quite right - I'm not sure I would have notices - and got a replacement. Just the best.
Eric K.
Nov 2016
Excellent measuring by Courtland (owner) ensured an excellent fit during installation. Very friendly, courteous staff made selection and all correspondence a pleasure.
Licensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Window Decor is currently rated 5.0 overall out of 5.
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 5:00 PM
Window Decor accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Window Decor offers free project estimates.
No, Window Decor does not offer eco-friendly accreditations.
No, Window Decor does not offer a senior discount.
No, Window Decor does not offer emergency services.
Yes, Window Decor offers warranties.
Window Decor offers the following services: Drapes, shutters, bedding & interior window treatments.
Contact Information
11213 Lee Hwy, Suite B, Fairfax, VA 22030
Service Hours
| Monday: | 10:00 AM - 5:00 PM |
| Tuesday: | 10:00 AM - 5:00 PM |
| Wednesday: | 10:00 AM - 5:00 PM |
| Thursday: | 10:00 AM - 5:00 PM |
| Friday: | 10:00 AM - 5:00 PM |
| Saturday: | 10:00 AM - 5:00 PM |
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