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About us
Technology inspires us. We believe that through our powerful technology, we can help transform any industry, leave a positive impact on any issue and create new possibilities for our customers and our world.
Services we offer
Internet, Phone, TV, Wireless, Bundles, Residential & Business.
Reviews
3.882 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 38% | ||
| 34% | ||
| 9% | ||
| 7% | ||
| 12% |
Filter reviews by service
Showing 1-25 of 82 reviews
Joseph M.
Mar 2017
Phone Service - Cellular
As expected
Durell W.
May 2016
Internet Service, TV Service - Cable + 1 more
.
R W.
Apr 2016
Landline Phone Service, Internet Service + 2 more
We use Verizon. We use them currently. It's about $170 a month.
Sharon J.
Apr 2016
Landline Phone Service, Internet Service
.
Damon D.
Mar 2016
Landline Phone Service
unknown
Genevieve M.
Mar 2016
Internet Service, Phone Service - Cellular
I was trying to get an error corrected in their billing system that they created and they acknowledge that they created but it took them six months to get it fixed. Overall the internet seems to be up most of the time pretty good and the TV but their customer service is an F. I mean it was unbelievable that it took months and months and months to get this and every month I would call and spend an hour on the phone going through the whole thing over and over again. It was just such incompetence and it was unbelievable how much time they spent trying to correct the problem they created and acknowledge they created it, and all the man hours spent on my time and their time which should have been something could have been taken care of in a very few minutes. But the just past it off and the next month you get somebody else, you can't get a phone number, you have to call their 800 number and you always get a different person, never got the same person twice, wouldn't give out any phone number so that I could have a continuing dialogue with them. It was moist frustrating.
Mary G.
Jan 2016
Internet Service, TV Service - Cable + 1 more
The service is fine, but it gets expensive. I have been trying to get rid of cable for years, but my husband does not want to give up the sports. I do everything I can to avoid calling. They give you a four hour window and that always annoyed me, but I guess that is standard. It is the only game in town and is hard to avoid.
TAMI S.
Dec 2015
Landline Phone Service, Internet Service + 1 more
.
B S.
Nov 2015
Landline Phone Service
unknown
Angella A.
Oct 2015
Internet Service, TV Service - Cable
.
Elaine M.
Oct 2015
Internet Service, TV Service - Cable + 1 more
.
Jo B.
Oct 2015
Landline Phone Service
unknown
Audrey F.
Oct 2015
Landline Phone Service, Internet Service + 1 more
.
Janette G.
Oct 2015
Landline Phone Service, Internet Service + 1 more
I could upgrade the speed and stuff. Overall I grade them 'B'. They could lower their rate to get an 'A'. A lot of those channels I don't use and I like more variety but I watch the same channels all the time, they give about 300 channels or so and a lot of them are music. Apparently they have something where you can pick out certain channels that you want but they add a fee to it and it is like $49 more. I would say 'give us more variety and that is it'. It is nice to see 300 channels but if you use only 10. They also give so many sports channels and I am not into sports, 'give me something else'. I guess everybody is expensive. They do have good customer service. They are pretty good, you start out with a robot but then you get a real person, like I had to call in for the TV the other day about a month ago because it get blanking out. I called the robot and then I got a real person.
John M.
Sep 2015
Internet Service
unknown
Audrey F.
Sep 2015
Landline Phone Service
unknown
Carol L.
Sep 2015
Landline Phone Service
unknown
Alexander L.
Sep 2015
Landline Phone Service
unknown
Prashant K.
Sep 2015
Landline Phone Service
unknown
Antionette C.
Sep 2015
Landline Phone Service, Internet Service + 1 more
.
Paul S.
Sep 2015
Phone Service - Cellular
.
Marcia C.
Sep 2015
Landline Phone Service, Internet Service + 1 more
.
Gail B.
Aug 2015
Phone Service - Cellular
I’ve never had any other provider so I don’t know how to compare them. I just know that in my particular area, I don’t get good coverage. Is it their fault or is it just because where I am located. I like them to keep trying harder.
Christine S.
Aug 2015
Landline Phone Service
unknown
Vincent F.
Aug 2015
TV Service - Cable
.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Verizon is currently rated 3.8 overall out of 5.
Monday: 10:00 AM - 9:30 PM
Tuesday: 10:00 AM - 9:30 PM
Wednesday: 10:00 AM - 9:30 PM
Thursday: 10:00 AM - 9:30 PM
Friday: 10:00 AM - 9:30 PM
Saturday: 10:00 AM - 9:00 PM
Sunday: 11:00 AM - 6:00 PM
No, Verizon does not offer free project estimates.
No, Verizon does not offer eco-friendly accreditations.
No, Verizon does not offer a senior discount.
No, Verizon does not offer emergency services.
No, Verizon does not offer warranties.
Verizon offers the following services: Internet, Phone, TV, Wireless, Bundles, Residential & Business.