We have operated in the Northern Virginia area for over 18 years. We are well established and provide complete free in home estimates. Please visit our website for a complete listing of our services.
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Number of Stars | Image of Distribution | Number of Ratings |
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86% | ||
14% | ||
0% | ||
0% | ||
0% |
"Hi [member name removed], I take full responsibility for missing your appointment. I have missed 3 since being in business, 2 were after the snowstorm this year when we were backed up. In this case, no excuses, I failed to add it on the schedule, it was in your file. I sincerely apologize. I myself get very upset when a company pulls a no show, but I assure you that was not my intention at all. The email you are referring to was because I specialize in "Green" products and was contacted by someone selling the only LEED home in Va. Your repair being bamboo, a green floor, I mixed up emails. We get hundreds a day. I apologize again for the appointment, that was completely my fault, and I take full responsibility. I wish you the absolute best going forward and wish I was able to show you our craftsmanship. We do fantastic work. All the best and we are always here if needed, Chad Durbin, LEED GA"
"Hi (Member name removed), We appreciate you taking the time to write a review. I would like it to go to the correct company. We don't do fencing, just flooring. I'm sure that the company that extended your fence will appreciate the review very much. Thanks again, Chad Durbin, LEED GA"
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