"Thank you for the high marks. We appreciate all feedback; however, a [Member Information Removed]-star is always very much appreciated. All reviews are our most significant way to fine-tune our company and allow us to continue to grow toward a better process. Again, many thanks. Best, Jack P. GM"

"Thank you so very much for the kind words. Jack Prins, GM"

"Thank you for the high marks. We appreciate all feedback; however, a 5-star is always very much appreciated. Any and all reviews are our greatest way to fine-tune our company and allow us to continue to grow toward a better process. Again, many thanks. Best, Jack P. GM"

"Whatever was said in the manner this client states is entirely unacceptable. Last year and the year prior, there had been a few days where both the President and the GM were stretched to their limit. There is no excuse, and we will work much harder to treat all clients with nothing but the greatest respect. We apologize for any duress placed on this client. Thank you for bringing this to our attention."

"Thank you for the high marks. We appreciate all feedback; however, a 5-star is always very much appreciated. Any and all reviews are our greatest way to fine-tune our company and allow us to continue to grow toward a better process. Again, many thanks. Best, Jack P. GM"

"Though we did assist them in referring them to the lumber mill, which would further assist in the issue, it seems after ten years our assistance proved to be not enough. We apologize, but this has been our policy with projects over 3 years from completion for over fifteen years"

"PLEASE look at Date Completed and Cost before reading below: Unfortunately for us, we now have a negative review from an individual we never met with, never been contacted by, never put together a proposal for, never contracted with or stepped foot on their property. We've heard of offshore companies being hired to "trash" competitors; however, we naively assumed it wouldn't happen to us. Angie's List has NO remedy to this and even after persistent discussions, it won't be removed. Steadfast hopes clients will judge us on the totality of our reviews. Again, it's simply an unfortunate situation and we have no record of this individual."

"Thank you for your kind sentiments in regards to Steadfast. We pride ourselves on being a "top-down" approach company. From the owners, the office administration, the Design Consultant to the Foreman and crews, It's always a team effort. We welcome the new year 2021 after last... It,s all uphill from here. Best, Jack Prins GM"

"Thank you for your kind words. It means so much to the crews when good folks like you point out the efforts they put in to provide a great project. Though it’s a company wide effort, it’s the craftsmanship that often separates Steadfast from the others."

"We thank this client for bearing with us during these tremendously difficult times, From finding wood to build the structue, decking and railing material for completion...we've been tested. This fairfax project was a treat to build primarily because of an extremely gracious and patient client. These words of praise mean more than a referral and speak volumes as to the pride we feel when they are given so freely."

"This prospect is right, we wish we had enough employees to stay ahead of the overwhelming number of calls, emails and estimate requests coming through each day. Though we have hired additional personnel to help with the overload here in the office, we still find ourselves unable to respond to all requests. Our short term solution has been to focus on those clients that have projects which fall within the scope of what we do. Unfortunately, this prospects fence and ramp would not fall within the scope of work we perform. It's a shame we had to receive a poor grade from them; fortunately, almost all others have been much more understanding as we navigate these uncharted times together."

"Thank you for the opportunity to correct an oversight. The recent flood of quote request took us by surprise; however, some recent hires have relieved the back log from design reps. like Miquel. Again, thank you. Best, Jack GM"