QUILT PATCH
About us
A Bernina Dealer with machine service
Business highlights
48 years of experience
Services we offer
Sewing machine service
Accepted Payment Methods
- CreditCard
Reviews
3.73 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 33% |
Showing 1-3 of 3 reviews
Richard W.
Dec 2015
My wife had to bring in her Bernina 880 to have it serviced. Because she didn't purchase it at the Quilt Patch, she was charged extra fees to have her machine repaired. After Fred, the certified Bernina sewing machine repair-man, worked on her machine, we brought it home. Fred, very rudely told my wife that he had to work on the needle threader head to remove all of the lint that had built up, causing the automatic needle threader function to malfunction. The first time, since the repair, that the machine was used, 2 parts of the threader head popped off the machine. We then brought my wife's machine back to the quilt patch, very upset, and told them what happened. They denied that Fred's "repair" had caused the parts to pop off, and said it must have been caused by something that my wife did wrong; hardly possible, as the only thing that my wife did was to press the button that initiates the threading cycle. Also note, that Fred had just worked on the parts that popped off. Fred put the threader head back on, and once again, we took the machine home. The owner of the shop was very rude and cold to us when we picked up my wife's machine for the second time. After spending $255 for "repairs" the stitching was too tight, and distorted the fabric that was being sewn. So after spending money to service this sewing machine, it has more problems than it originally had, and we were treated rudely. Now we are taking her machine to a second repairman to fix the problems that resulted from this repair job. We will never use this shop again!
***After the first time that we picked up the machine, the sewing actually looked good. It wasn't until Fred put the needle threader head back on the machine that the stitching became distorted. So something must have gone wrong with the second repair. We are choosing to take the machine to another certified Bernina repairman, as we no longer have confidence with the work done at the Quilt Patch.
***After the first time that we picked up the machine, the sewing actually looked good. It wasn't until Fred put the needle threader head back on the machine that the stitching became distorted. So something must have gone wrong with the second repair. We are choosing to take the machine to another certified Bernina repairman, as we no longer have confidence with the work done at the Quilt Patch.
Patricia A.
Apr 2012
It went fine. I dropped off the machine and they finished the repair in a timely manner. They are accurate and precise.
Barbara R.
Feb 2012
They are very good. The technician is excellent.
Licensing
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FAQ
QUILT PATCH is currently rated 3.7 overall out of 5.
QUILT PATCH accepts the following forms of payment: CreditCard
No, QUILT PATCH does not offer free project estimates.
No, QUILT PATCH does not offer eco-friendly accreditations.
No, QUILT PATCH does not offer a senior discount.
No, QUILT PATCH does not offer emergency services.
No, QUILT PATCH does not offer warranties.