
Merrifield Garden Center - Fair Oaks
About us
Merrifield Garden Center is a full service retail nursery and landscaping services company.
Business highlights
Services we offer
Nursery stock, and landscape lighting., annuals, arbors, bagged, bulk soils, decks, dried flowers, flowering, garden supplies, gardening tools, generators, hanging baskets, hardscapes, houseplant, lawn, mulches & stones. Landscaping installation services including planting, perennials, plants for screening, porches, roses, shade trees, silk, statuary garden benches, trellises, unique accents for the garden
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
73% | ||
14% | ||
4% | ||
6% | ||
3% |
I cannot tell exactly what will be done, other than the 26 plants being put in
the ground,and top soil, sod and mulch being put down. Is it normal to provide
an estimate giving no detail as to the specifics of the work?
1. Removal & Clean Up Labor - What exactly are the plants to be
removed?
2. The 26 plants/trees priced - where exactly are they being
planted?
3. What exactly will be done on the hill of my backyard - what will be the
dimensions of the portion of the hill worked on (top to bottom, side to
side)
4. Are my two azealas being removed and replanted - this was discussed
with Tom
5. Is there work around the perimeter of my house in the backyard included
in the estimate? - this was discussed with Tom
It would require a tremendous leap of faith on my part to just sign up on
the dotted line with no specifics being provided.
I sent this info in an email back to Merrifield over a week ago, and never heard back!
I thought we paid too much for the service.
Review of Merryfield Garden Center (MGC) Design Services – TRAIN WRECK and deception. After spending a few thousand dollars at MGC I decided to use their landscape design services and contacted Renetta Holt. I had purchased some trees for installation and wanted MGC to install the trees and for Renetta to come out to my property for consultation and landscape design. She was unable be on-side during the planting. I waited nearly 3 months for Renetta to come out to my place for a consultation and design. Dozens of phone calls, emails and text messages were repeatedly ignored or I would receive a response a week or two later. She always claimed to be busy and told me that she was only able to come out on this day or that day at only this time or another and that MGC set here schedule. Finally after 3 MONTHS and dozens of contact attempts, I called the general manager Peter who told me that they DO NOT set their designer’s schedule and that Renetta basically sets her own. This revealed that her excuses were childish lies and that she lacks integrity. I gave Peter my contact information after he promised to look into the matter but I never heard back from the General Manager Peter or the Renetta and hence this review.
If this is the level of service and are seeking then you have found the right place and Renetta is your designer.
Note: the installation workers/laborers were professional and helpful and this review does not pertain to them.
"[removed member name] I'm sorry to hear about the experience you had with our company. At Merrifield Garden Center, we take great pride in providing outstanding service to our customers and I'm sorry that didn't happen in this case. If you don't mind, please contact Merrifield Manager Kevin Warhurst at 703-208-2630 to discuss. Thank you!"
I had purchased a new home and needed a landscape design for my backyard. I had used Mat Kluger for my previous home and was very pleased with the results. The design he created for my new home exceeded my expectations. I asked for uncluttered and he provided what I would describe as understated elegance. The installation took a crew of three an entire day to complete and the result was quite impressive. Mat is a very talented designer and I recommend him without reservation.
On the day of the install, I got a call on my cell around 8 am, asking if 10am-12pm would work. said yes, and noted that it was POURING rain out, asking whether that was a problem (worrying about my lawn). They said it would be ok. Well, I came home and the tree was exactly where we asked, perfectly mulched and looking great. The BEST part was that the guys took the time and effort to take the soil and turf they removed and dig out the hole full of wood chips from the old tree (removed the day prior) and replace hem with the soil, laying and packing down the turf strips. So not only did they install my new tree, they went out of their way to repair the spot in the middle of my yard from the old tree. Great job guys - couldn't be happier.
As for price, the delivery/install was 60% of the tree price, which is very standard based on my research before buying. If Merrifield costs a bit more than others, as some people say, then you definitely get your money's worth due to their experience and excellent service. I believe in doing something like this right the first time - I like to do projects myself, but a tree that should live decades is something I want a professional's help, and Merrifield was great fulfilling that role to a T.
Licensing
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