Inlogix Enterprises LLC
About us
INLOGIX provides consulting and investigation services related to indoor air quality and property damage. The impact of fire, flood, mold, sewage, odors, or suspect ventilation can be overwhelming. Our goal is to promptly respond to your concerns and provide high quality unbiased reports and verbal guidance. Our experience coupled with a non-alarmist communication ability reduces the anxiety of property damage, removes the mystery of the "next step", and directs all efforts toward a solution. We have no conflict of interest or financial relationship with any other service firm.
Business highlights
Services we offer
INLOGIX provides consulting and investigation services related to indoor air quality and property damage. The impact of fire, and directs all efforts toward a solution., flood, mold, odors, or suspect ventilation can be overwhelming. Our goal is to promptly respond to your concerns and provide high quality unbiased reports and verbal guidance. Our experience coupled with a non-alarmist communication ability reduces the anxiety of property damage, removes the mystery of the "next step", sewage
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 8% |
What we got was a boilerplate report with general information about mold and tables of mold measurements from our house that we could have exactly gotten from the mold inspector. Not only was InLogix a complete waste of time and money, the staff was rude and arrogant.
Worst of all, less than a month after InLogix told us that the house was mold free, we found extensive mold in our kids? playroom. Between being scammed for paying extra for readings we could have had performed for a fraction of the price and their incompetence in finding the mold, I would not recommend anyone throwing away their money for this worthless report or service.
"This review, which was posted more than fourteen months after our assessment was conducted, is both inaccurate and misleading. The total fee for our services, which included two separate assessment visits and associated sampling fees, was less than the stated amount. Moreover, the customer was issued a partial refund as a courtesy due to his dissatisfaction with our services. In this case, it is evident that a disconnect related to the customer’s expectations was in part responsible for this dissatisfaction. This may have been avoided by a more thorough review of our professional service agreement, which details the parameters of our assessments and services to establish reasonable expectations. Specifically, we do not typically recommend destructive demolition and remediation procedures when there is no discernible evidence to suggest that it is warranted. We regret the dissatisfaction of this customer, but are also puzzled the customers evolving allegations (without any evidence or permission to review the site) and by the long delay between the dates of our services were conducted and the date of this review. The amount of positive feedback we have received in our 10 years of doing business is testament to the consistently high quality of our service and reports and the overall level of satisfaction of our clients."
"[member name removed], we appreciate your feedback. It was a pleasure serving you."
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We struggled with mold in our basement (and therefore throughout the air in the house) for two years. We had one company test and remediate in Dec. 2012. A year later we realized there was still a significant amount of spores throughout the air in the house which could not be explained since there were no new water leaks and few places for mold to grow (since we have plaster and concrete walls). That remediation company came back, retested, and quoted us double what we spent the year before to finish the remediation job. I emailed them to ask questions but was ignored. So I had to go a different route. On the recommendation of a family friend who is an industrial hygenist, we hired InLogix to retest and inspect the home. We learned that the first remediation company did not do an adequate job cleaning and disinfecting the basement. They left large concentrations of moldy dust in the basement which then circulated throughout the air in the house. The inspector spent two hours in the house testing air samples, doing thermo readings and identifying areas of potential energy loss since cold and dampness could affect mold growth.
Based on InLogix's recommended remediation plan we hired American Restoration Services (another VERY good company) to do the remediation work. What was important which we did not realize the first time around, was that InLogix tests but does not do remediation, and ARS remediates but does not do testing. This means that each company has an incentive to be honest and to do the best job they can because someone will be looking over their shoulder. ARS spent three days cleaning the basement, cleaning the duct work, and fogging the house. They isolated the basement from the rest of the house so that the mold that was in the air in the basement (or kicked up in the air as a result of their demo) stayed in the basement and did not migrate to other parts of the home. After the work was completed InLogix came back, inspected the basement, and took additional air samples to ensure everything was done right and the house no longer had significant concentrations of mold. That air sample showed one elevated level of mold in the main part of the house, but the basement was clear. David Young, the owner of InLogix called me and spoke to me for half an hour about that elevated level and why he was not concerned. When I was still a little hesitant he offered to re-test the main level of the home free of charge because he wanted me to feel comfortable and safe with the outcome of the work. That test showed almost no mold (some mold is inevitable, and almost no mold is great result!). I am thrilled. I was initially very hesitant to go this route because of the great expensive involved between the two contractors but my peace of mind is worth it. For the first time in over two years I feel like I can breathe easy in my home.
The process was efficient and easy. Ray, the hygenist, explained what he was doing, provided a complete report, and was clearly intent upon doing a good job. He was easy to contact, easy to schedule, and efficient. I have no previous experience with this type of service, so cannot compare with others, but I would certainly feel good about calling Inlogix once again, should I need their support.
Licensing
State Contractor License Requirements
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