GRS Technology Solutions - IT Support for Business logo

GRS Technology Solutions - IT Support for Business

5.0(
109
)
Computer Repair, Computer Sales, Internet Service,

About us

GRS Technology Solutions is a unique local IT support provider for the Washington DC, Maryland and Virginia area. We are a long time, committed resident of the community that has enjoyed a well respected reputation as a premier and reliable technology assistance firm. GRS "Geeks R Us" is dedicated to providing cost effective IT support solutions to businesses that want to improve efficiency and increase their bottom line. Our customized computer support can help your business compete in today's evolving and global market, at a fraction of the cost of employing an in house IT team. Our teams of professionals are experts in computer, server, and network support, so you can count on us to provide all the support and service you need for your business in the DC Area. GRS has the IT support that can take your business to the next level, with service and support at a rate you can afford. With computer support and expert network support, we provide everything you need to keep your technology running at its optimal level, for a fixed monthly fee. Let us show you how our services can increase the bottom line of your business in DC, Virginia, and Maryland metro area.

Business highlights

Emergency services offered
17 years of experience

Services we offer

Small-Mid Size Business IT Services , Outsourced IT Support, Network Security, Office 365 migrations, Server Support, Could VoIP, Virtualization, SharePoint, Data recovery. Backup/Disaster Recovery systems. HIPAA/PCI Compliance, Co-location, Cabling. Network security Assessments. Web design. . SEO services, Home business IT Support, Proactive Maintenance IT Support Plans, QuickBooks Hosting for CPA/Financial firms

Services we don't offer

Laptop power jack repairs, printer support & liquid spills. (unless client has a monthly agreement with GRS)

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • American Express
  • PayPal
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 5
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    Assorted photos uploaded by GRS Technology Solutions - IT Support for Business

Reviews
5.0109 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%
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Filter reviews by service

Showing 1-25 of 109 reviews
Maria T.
Jan 2019
5.0
Yes, I recommend this pro
$8,500
Work was completed in a professional, timely and courteous manner
Jeff W.
Nov 2018
5.0
Yes, I recommend this pro
GRS recently set up a new computer for us and the whole process was excellent and was completed in one go. My data, programs and even the book marks were there. All I had to do was sign in.
Lewis J.
Nov 2018
5.0
Yes, I recommend this pro
It’s great to have someone to call when you run into issues away from the office. GRS is just a call away and they have gotten me out so many situations! Would recommend!
Henry C.
Nov 2018
5.0
Yes, I recommend this pro
GRS has been doing great work since our company started with them. Compared to our previous IT provider is a night and day difference. Great response time and customer service. Keep it up!
Jeff W.
Oct 2018
5.0
Yes, I recommend this pro
GRS recently set up a new computer for us and the whole process was excellent and was completed in one go. My data, programs and even the book marks were there. All I had to do was sign in.
Chris F.
Oct 2018
5.0
Yes, I recommend this pro
Thank you GRS, Nelson and your team for taking care of all our technology needs. A++
Sonia C.
Oct 2018
5.0
Yes, I recommend this pro
GRS is great they took care of a very important event for us and everything went flawless. Nelson goes above and beyond.
Don F.
Oct 2018
5.0
Yes, I recommend this pro
GRS promptly responded to my call. I was in the middle of a transaction with multiple ongoing communications on issues in process when my primary internet service- Microsoft 365 requested password verification and shut down my internet. Microsoft would not accept my password. GRS share screened onto my computer and Muhammed patiently worked with me and led me through a number of alternative reset password procedures. I was able to successfully reset the password, reestablish internet service and complete the pending transaction.
Kathlene S.
Sep 2018
5.0
Yes, I recommend this pro
GRS Technology Solutions provides complete IT service & support for my small marketing company through an annual contract. Most importantly it provides peace of mind, that I will not have a work day that is interrupted because of a hardware, or software issue that I am unable to resolve. I might not need them at all for an entire week, and then the next I might call in every day with some issue that is slowing down the productivity of my projects. There is never a problem too small that the GRS techs do not give it their full attention and the response time is so immediate it is clear that my needs are a real priority for the GRS team. I have had techs reach out for regular follow-up calls to ensure that stubborn software issues are resolved. This sort of excellence in customer service is so rare and has a value that can not be overestimated. I would recommend GRS Technology Solutions to any small business, or company who are seeking a reliable, knowledgeable and experienced IT service & support firm that will keep them up and running and make certain that their data is secure!
Cheri R.
Nov 2017
5.0
Yes, I recommend this pro
Always great!
Agnita K.
Oct 2017
5.0
Yes, I recommend this pro
Nelson tried several adapters until he found the right one. Thanks to him I can now use both screens and my job is a little easier!
Response from

"Thank you for the review! We are glad that we were able to be of assistance! We're happy that you had a positive experience. GRS"

Kathlene S.
Sep 2017
5.0
Yes, I recommend this pro
Ronnie, of GRS Technology solutions called me back within the hour and was able to dial into my screen and take over once again. He also shows me when he finds a solution, and how to get there on my own for the next time I might encounter it! GRS provides me with reliable and secure tech support on a monthly contract that means that the computer that my small business & livelihood depend on is safe and protected. Whenever there is a problem that I can not handle, which thanks to being completely tech challenged, there are many, they respond with peed and patience. I have no fear for the security of my files, and they have always been there when ever I need them. Can not imagine working without then now.
Response from

"Thanks for such a great feedback! We appreciate all of your kind words! We love to hear our clients are satisfied. Please don't hesitate to contact us if any other need! GRS"

Erin R.
Sep 2017
5.0
Yes, I recommend this pro
GRS made it easy. They set up protection, called the cable company to troubleshoot, got a VPN so we can work from home, set us up on new emails, etc. Then day to day they put up with us asking for passwords, how to get this or that to work. Their patience is boundless...and their ability matches.
Response from

"We appreciate your business, as well as taking the time to leave us a review. We love hearing positive feedback from happy customers! Thanks! GRS"

Lissa C.
Sep 2017
5.0
Yes, I recommend this pro
From the initial sales presentation, I have been very impressed with GRS. They showed up with large-scale printouts of our current system and what their recommendations would be. Everything was explained clearly and all questions were answered. And their support is outstanding. I feel like GP is my own personal tech support person. He has helped me out on so many occasions already, just today talking me off the ledge when a very important folder went missing. And the help provided while I was on location was invaluable. I would have had a very hard time doing my job without him setting up remote access for me. He is calm, he is pleasant, he is thorough, he is patient with even the dumbest question. I feel confident in that our needs will continue to be met into the future and recommend GRS without hesitation.
Response from

"Thank you for your positive feedback and for taking the time to write a review. We work hard to please our customers, and we are happy to hear that they are completely satisfied! Please don't hesitate to contact us if you need help in the future! GRS"

Gayla M.
Nov 2016
5.0
Yes, I recommend this pro
Sylvester returned my call and solved my problems patiently, promptly, and remotely!
Response from

"Thanks a lot for your review! We are glad our team was able to be of assistance. Please let us know if there is anything we can help you with in the future."

Barbara B.
Sep 2016
5.0
Yes, I recommend this pro
GRS is the best (and we have shopped around). They are smart, responsive, friendly and take a lot of professional pride in getting things done well and promptly. I couldn't be happier (or more relieved). They are like our own in-house IT shop. Just not as expensive.
Response from

"Thank you so much for your positive feedback! We are glad to know that we have been able to fulfill your expectations. It's been a pleasure working with you! GRS"

Jackie G.
Aug 2016
5.0
Yes, I recommend this pro
$43,500
Provided support and security for company computers, internal network and internet.  They performed the routine functions efficiently and responded quickly to emergencies.  We developed an in-house ability to perform these functions but would highly recommend GRS to any company or individual needing outside consulting services.
Response from

"Thank's [Member Name Removed] for your positive review. We truly appreciate your trust in us! Please let us know if there is anything we can do for you in the future. GRS."

Michael A.
Jul 2016
5.0
Yes, I recommend this pro
unknown
Response from

"We appreciate your business, as well as taking the time to leave us a review. We love hearing positive feedback from happy customers! Thanks! GRS"

Diane F.
Oct 2015
5.0
Yes, I recommend this pro
unknown
Elizabeth A.
Sep 2015
5.0
Yes, I recommend this pro
$9,900

Called GRS Technology because my computer was crashing.  GRS sent an IT specialist, Nelson, to my home within 24 hours of my call.  Nelson quickly diagnosed the problem and  the problem was corrected immediately. 

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Response from

"Thank you for the positive feedback [Member Name Removed]! We are glad we were able to be of assistance. Please don't hesitate to contact us if you need help in the future! GRS"

Patrick K.
May 2015
5.0
Yes, I recommend this pro
$49,500
Awesome expedient service...very professional!  Would definitely use them again!
Response from

"Thank you for the review [Member Name Removed]! We are glad we were able to be of assistance!. GRS"

Elaine M.
May 2015
5.0
Yes, I recommend this pro
$160,000
The computer was delivered on time, software installed, and set up. I had many questions, and wanted to be sure that all of my photos, documents, etc. had been transferred correctly.  They used an external drive to store all of my information before they took the old Dell away...............then re installed it on the new Dell.  
There were a few problems........some programs were not working properly, difficulty with Windows 8 and the security system, 
and I had many questions about the new Windows 8.  The guys who worked with me were so helpful............made many stops by the home to make sure all was working well.  I am very impressed with this company!!!!  Customer Service is very important to them.  I would recommend them highly!!!!!!!!!


Response from

"It is wonderful to hear that you had such a positive experience with us. Thank you [Member Name Removed], for taking the time to write a review. We work hard to please our customers, and are happy to hear that they are completely satisfied. Please let us know if there is anything else we can help you. Thanks! GRS"

Ronald S.
Apr 2015
5.0
Yes, I recommend this pro
$32,500
Very good and prompt service.
Response from

"We appreciate your trust in us! Please let us know if there is anything we can do for you in the future. GRS"

Diane F.
Apr 2015
5.0
Yes, I recommend this pro
My husband and I have tried several local companies to no satisfaction.  Luckily, we found this superior company.  All of the technicians that we have worked with from this company have been top notch.  This company at all times is very responsive to your needs and they have a great follow through.  They show up promptly for their appointments and are real experts.  The last couple of times, I have had the pleasure to work with David Martin.  He is excellent.  He is very professional, knowledgeable, friendly and proficient.  He has a "can do" attitude and performed all tasks expertly and quickly.  He went the extra mile to ensure that everything was working perfectly.  He anticipates problems and checks everything thoroughly out for you.  He is a pleasure to work with and I feel that my husband and I are in very good hands with this company.
Response from

"Thank you for trusting us with your business needs. We appreciate all of your kind words, and taking the time to write a review. We work hard to please our customers, and are happy to hear that they are satisfied! GRS"

Tamara T.
Apr 2015
5.0
Yes, I recommend this pro
The computer specialist was professional, patient, polite and knowledgable. Please give him a raise!
Response from

"Thank you for the feedback. Reach out to us if you need anything! We truly appreciate your business. GRS"

Showing 1-25 of 109

Licensing

Bonded
Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

GRS Technology Solutions - IT Support for Business is currently rated 5.0 overall out of 5.
Monday: 8:00 AM - 7:00 PM Tuesday: 8:00 AM - 7:00 PM Wednesday: 8:00 AM - 7:00 PM Thursday: 8:00 AM - 7:00 PM Friday: 8:00 AM - 7:00 PM Saturday: 10:00 AM - 5:00 PM
GRS Technology Solutions - IT Support for Business accepts the following forms of payment: American Express, PayPal, Check, Visa, Discover, MasterCard
No, GRS Technology Solutions - IT Support for Business does not offer free project estimates.
Yes, GRS Technology Solutions - IT Support for Business offers eco-friendly accreditations.
Yes, GRS Technology Solutions - IT Support for Business offers a 10% senior discount.
Yes, GRS Technology Solutions - IT Support for Business offers emergency services.
Yes, GRS Technology Solutions - IT Support for Business offers warranties.
GRS Technology Solutions - IT Support for Business offers the following services: Small-Mid Size Business IT Services , Outsourced IT Support, Network Security, Office 365 migrations, Server Support, Could VoIP, Virtualization, SharePoint, Data recovery. Backup/Disaster Recovery systems. HIPAA/PCI Compliance, Co-location, Cabling. Network security Assessments. Web design. . SEO services, Home business IT Support, Proactive Maintenance IT Support Plans, QuickBooks Hosting for CPA/Financial firms
Laptop power jack repairs, printer support & liquid spills. (unless client has a monthly agreement with GRS)

Contact Information

4114 Legato Rd, Fairfax, VA 22033

Service Hours

Monday:8:00 AM - 7:00 PM
Tuesday:8:00 AM - 7:00 PM
Wednesday:8:00 AM - 7:00 PM
Thursday:8:00 AM - 7:00 PM
Friday:8:00 AM - 7:00 PM
Saturday:10:00 AM - 5:00 PM
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