George Mason Mortgage LLC

I recently applied for and received a mortgage from George Mason Mortgage and could not be more pleased with the process. I had the good fortune to work with Greg Mullan and his assistant, Stephanie Rudolph. Both were unfailing patient, informative, and actively helpful throughout the entire process. Greg found the exact mortgage that worked best for me and clearly laid out the terms and requirements. Stephanie guided me through the application process with accuracy and good humor. My questions were always answered promptly with clear, complete answers. Their work was always timey and accurate. I found both Greg and Stephanie to be consummate professionals and I could not imagine how the mortgage application process and preparation for closing could have gone more smoothly. Based upon my experience, I highly recommend working with Greg at George Mason Mortgage.

This was a few years ago so I don't remember all of the details, but everything went smoothly and we had no problems or issues with the lender. Everything moved as a reasonable pace, we had everything we needed when we needed it and understood the material. I asked a large number of questions throughout the process and Greg was very responsive and informative.

I've used Darren Chamblee from the Frederick, MD office for my last 2 home purchases. He's the best. Always on top of things. His performance was the best part of the home purchase experience. His answers were always quicker than expected. When you are in a stressful situation like buying a new home, getting answers about the money quickly is a huge help. Thanks again Darren.

The whole process was very streamlined and easy. Mostly stress free. The Jones Group were the ones that worked on my mortgage. I got a very competitive rate. Peggy and Charlene were great. Very easy to get a hold of and communication was a breeze. The mortgage paperwork is always a pain, but they made it as simple as possible for me. Full disclosure, there was a slight issue with the mortgage program that I was using (5% FHA,) and this issue was not caught until Friday afternoon, when I was closing on the home on Monday (Federal Holiday). So, this was a bit of a stressful situation because at the time this issue would have left me out a few thousand dollars in seller credits. Charlene took the reins and handled the problem. However, this resulted in the bank (George Mason), giving me credits to make it right. At the end of the day, everything worked out great and the customer service I received from Charlene and the Jones Group was exceptional. I would use the bank again. Ask for Charlene Jones.

Overall, horrible. Lender had issues with a gift we got from my grandfather. Freaking cashier's check, same as cash, yet they wanted a snap shot of his checking account!!!! Had to have his bank step in, no way I was going to ask for that....three days to solve that issue. If I would act like this lender did in my work, I would be fired.

THIS EXPERIENCE WAS EXCELLENT AND HE TOLD ME EXACTLY WHAT I NEEDED TO DO TO OBTAIN THE LOAN AS QUICK AS POSSIBLE. IT WAS A PLEASANT EXPERIENCE AND IT WAS ALSO HELPFUL THAT THE LOAN OFFICER WAS ALSO A CPA.