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Fairfax Garage Door

Garage Door - Repair, Garage Door Opener Installation and Replacement, Metal Awning or Patio Cover Installation and Replacement,

About us

We service, sell & install garage doors & openers. We are 1 of 12 Clopay Master Distributors nationwide, but also service & sell major brands like Amarr & Wayne-Dalton. We offer free "No-Contact" estimates for new garage doors, take major credit cards & offer free financing. Service Techs are experienced & well trained. Honesty, integrity & dependability are important to us. No subs. Just pros. We are the Northern Virginia division of Gaithersburg Garage Door serving homeowners from Reston to Alexandria. Virginia Contractor License: #2705148535-C

Business highlights

37 years of experience

Services we offer

Garage door sales & installation. Beautiful Entry Door sales & installation.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.9127 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
0%
2
1%
1
0%
Showing 1-25 of 127 reviews
Philip G.
Mar 2021
5.0
Yes, I recommend this pro
Outstanding experience from sales through installation.

Heather J.
Nov 2020
5.0
Yes, I recommend this pro
It was excellent.
Response from Fairfax Garage Door

"Thank you for your business!"


Gerard I.
Sep 2019
5.0
Yes, I recommend this pro
$2,990
The result is it went extremely well from job estimate provided by Pete to updating the estimate after Q&A, to selection of Pete's company to scheduling by Ryan to installation by Nelson. Nelson, the installation Tech was top notch. The Ops manager Ryan was very responsive. There was a small material issue that he quickly addressed. I would recommend them for the value of the price charged and the quality of the installation. I had requested quotes from several contractors, and the one I thought I would go with that also impressed me but happened to be $164 cheaper became non-responsive to my follow-up. And they advertised themselves as being #1 in my area. Background if interested in additional details: This job was similar to one done about a month ago where the reviewer indicated the home was older with old wood carriage doors in dismal condition. What sets Fairfax Garage Door (FGD)/Gaithersburg Garage Door (GGD) apart from the others is at least one of their technicians has carpentry skills, and is why they could tackle a job where other companies won't. I had issues with wood rot in two areas - jack plate between the center column separating the two garage doors and the exterior trim (vertical jambs). While I decided to replace the jack plate myself and hired a Handyman for the trim; knowing Pete's company could and would provide one-stop shopping was very important in my decision to hire FGD/GGD. The meticulous tech, Nelson, completed the job in less than 6 hours, which included helping me move my project car to open up the space to answering my questions and training me on the new controls (panel and remotes). Thanks Nelson! Also thanks to Pete and Ryan!
Response from Fairfax Garage Door

"Thank you very much for trusting us with your business, we are glad to have been able to serve you. While you're right we are not the cheapest, we do believe we are the best! Thank you for taking the time to share your positive experience!"


Christiaan G.
Aug 2019
5.0
Yes, I recommend this pro
$500
I have used this company several times to repair my garage door. They are responsive, punctual and do good work.
Response from Fairfax Garage Door

"Thank you very much for your continued business, we appreciate it very much!"


Don R.
Jul 2019
5.0
Yes, I recommend this pro
$2,600
Great customer service. Took the time to meet with me and discuss options. Not the cheapest quote I got but the most professional. Highly recommend
Response from Fairfax Garage Door

"Thank you so much for your business! We do our very best to be the very best!"


Edward S.
May 2019
1.0
Fairfax garage door will not service adjacent towns because it is Gaithersburg garage door. They have good reviews but don't provide service in the area.
Response from Fairfax Garage Door

"[Member Name Removed], While both companies are owned by the same ownership, we do in fact service Fairfax Station. I'm sorry for the confusion, I'm not sure why one of the staff would say we don't service your area. If you haven't already had the work done we'd be happy to schedule an appointment. My apologies for the oversight on our staffs part."


Carolyn H.
Nov 2018
5.0
Yes, I recommend this pro
$118
Technician reprogrammed remotes, realigned sensor etc explaining what he was doing so that in the future I have the knowledge to deal w any similar problems. Prompt, personable.
Response from Fairfax Garage Door

"Thank you for the review. We appreciate & value our Reston customers!"


David H.
Oct 2018
5.0
Yes, I recommend this pro
Fine. Technician came
Response from Fairfax Garage Door

"Thank you! anytime you have questions, feel free to call the office."


Marcus J.
Sep 2018
5.0
Yes, I recommend this pro
Perfectly. The work was done quickly and efficiently.
Response from Fairfax Garage Door

"Mr. [Member Name Removed], Thanks for your kind words about FFGD. This sort of response always makes us run to the Jobsheet to laud a job well done by our Service techs. Our service techs are great: we have little turnover, so homeowners get experienced, professional help with no pressure for "upselling" like many of our competitors who brag online about their "$25 Trip Charge!" We aim to be of value to you if needed in the future. Rich W."


David H.
Jun 2018
5.0
Yes, I recommend this pro
$2,600
I checked with three garage door companies. Fairfax Garage Door was the most responsive by far. Their price was competitive and the product had good reviews. The person who came to install the doors was clean, neat, personable and efficient. He took time to answer my questions and offered information about maintaining the doors and motorized opener. When he was done he had cleaned up and swept where he had been working. The new doors are almost silent and I can already feel the difference from the insulation in them. I am very pleased with the product and the work performed and would definitely recommend this company to others.
Response from Fairfax Garage Door

"Thank you for your garage door install review. & IF you ever need anything...sometimes over-the-phone advice can get your opener going or your door down..door advice is free!"


Charles F.
Mar 2018
5.0
Yes, I recommend this pro
Fantastic - on time and work quickly down - professional and fast - but well done.
Response from Fairfax Garage Door

"Thanks for the review & Service plaudit. Always feel free to call the office."


Alan R.
Nov 2017
5.0
Yes, I recommend this pro
Very well. We took a long time to decide exactly what we wanted but once we did the job was done very quickly and completed in one day by a polite and helpful crew.

Janet F.
Aug 2017
5.0
Yes, I recommend this pro
Great nice job

William B.
Jun 2017
4.0
Yes, I recommend this pro
$600
After the repairman (otherwise excellent) left, I noticed four of the roller spindles, the last set of the eight to be put on, were extra long, and the shiny top two could easily be seen from the outside through the garage door window. Since another appointment would be difficult, I thought about sawing down the spindles (a tough job) or just taping the visible portion up with black electrician's tape (which I did). I haven't called the company to complain, as another visit would be problematic for my brother and presumably them. I'm guessing the repair person didn't have another set of regular spindles and just used the long ones. They function fine, but they do protrude. I don't know if this is a common practice (though I've never seen it before) or if there's a safety hazard, but, once one takes the time to notice, one can easily see that something is unusual. For this reason, on your second rating request, I didn't give them an overall "A." If putting on extra-long spindles is common practice, I'm open to changing my rating. Thanks for the opportunity to give feedback!

Kim K.
Jun 2017
5.0
Yes, I recommend this pro
$200
Fabulous! I called in the morning and they were able to schedule Justin by the afternoon. He did a super job and will definitely recommend to others!

Douglas M.
Oct 2016
4.0
Yes, I recommend this pro
They were not able to do it in the time frame that I wanted. We ended up getting new garage doors from another company.

Wei-Liang L.
Mar 2016
5.0
Yes, I recommend this pro
$300
unknown

Gabriel N.
Feb 2016
5.0
Yes, I recommend this pro
$3,500
unknown

Manuel F.
Jan 2016
5.0
Yes, I recommend this pro
,

Mark U.
Oct 2015
5.0
Yes, I recommend this pro
unknown

Manuel F.
Oct 2015
5.0
Yes, I recommend this pro
unknown

Francis M.
Apr 2015
5.0
Yes, I recommend this pro
$325
Based on the Angie's List review, I called Fafirfax Garage Door and scheduled a garage door spring replacement at my home.  When the technician arrived I was surprised to see he was from a company in Maryland and not Fairfax Garage Door.   He explained that his company took overflow work from Fairfax Garage Door and was bound by their high standards.  I asked for an estimate of the replacement of my broken garage door spring.  He quoted me $325 which I thought was bit high but not unreasonable for a service call, a new spring and the installation.  He had the proper repalcement spring on his truck and he installed it in 1 hour.  He also inspected and lubricated both my garage doors at no extra charge.  Based on this experience I would use Fairfax Garage Door again.

Mark W.
Mar 2015
5.0
Yes, I recommend this pro
$1
unknown

Maura C.
Aug 2014
5.0
Yes, I recommend this pro
$850
unknown

Mark W.
Aug 2014
5.0
Yes, I recommend this pro
unknown
...
Showing 1-25 of 127

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Fairfax Garage Door is currently rated 4.9 overall out of 5.
Fairfax Garage Door accepts the following forms of payment: CreditCard
Yes, Fairfax Garage Door offers free project estimates.
No, Fairfax Garage Door does not offer eco-friendly accreditations.
No, Fairfax Garage Door does not offer a senior discount.
No, Fairfax Garage Door does not offer emergency services.
No, Fairfax Garage Door does not offer warranties.

Contact Information

PO Box 503, Fairfax, VA 22030

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