Charly's Watch & Clock Shop

They never contacted me after I filled in their form.

Prompt, courteous service and fair price.

He helped me repair my clock over the phone

Reviewed watch and honestly told me it was not worth the repair... Ended up purchasing watch battery..

My entire experience with this service was top notch, and I wouldn't trust a clock with anyone else. Joon is extremely knowledgeable and passionate about his trade. When he came to our house, he patiently explained everything that I needed to know about what he would do to move, clean, fix, and monitor our clock to get it back in working order. As a result, I felt very confident that our family heirloom was in good hands. Through email and phone he was always responsive, communicative, and flexible about arranging days to meet. When he delivered the clock again, he took the time to explain to us about proper care and maintenance. He's a wealth of information and I'm glad we found him!

the experieince was first class from the moment I walked into the establishment. Everything was explained to me and the pricing was extremely fair and upfront. This business needs to be more well known to all!!!

I had a great experience at Charly's! I needed a new watch resized and an old watch repaired (broken crystal and dying battery). The resizing took less than 5 minutes. He advised me that replacing the crystal on my Seiko would only make sense if the battery was the real issue (he took the time to explain that with my particular watch it's likely the real problem is with the quartz movement that can't be repaired). He recommended that I replace the battery ($8) and wait to see if it keeps proper time before investing in a new crystal. I really appreciate his honesty and will be using Charly's again in the future

He did a good job but it was about 5 months for the repair.

When I went in I expected to have to leave the clock at the shop and wait my turn to have it fixed. The gentleman took one look at the clock and said he could fix it right away. Went to run a quick errand and when I returned the clock was fixed and he explained what he replaced. Went back two days later because the clock pendulum would stop after a few minutes. He took time to explain the importance of keeping the clock level, the problem of the pendulum resolved and I was a very happy customer.

In their add it said that they serviced Prince William County. I live in the middle of Prince William County. If they do not service don't advertise that they do. |

I took in my mantle clock determined to have it fixed. It was handmade by my friend's grandfather, so the sentimental value was great. I checked out and quot;Angie's Listand quot; before I decided on who would be tasked to fix it. The gentleman at Charley's was extremely helpful and friendly. He told me that to fix the clock would be actually more than just going out and purchasing new. After I explained the importance of it, he gave me a couple of options of fixing it. He warned me that the clock may have to look different to fit the new timepiece. When I picked it up, the clock looked exactly the same. It works beautifully, and I am so happy to have it back chiming again.

I went to Charly's at had (2) watches get cleaned and also back up and running with new batteries. His son is great and very knowledgeable. This is a family run business, very small but truly know how to work on watches and clocks of all types (including grandfather) and they also sell clocks. I recommend them for any watch repairs.

I inherited a table clock from my grandparents and wanted to understand how to o when take care of it, wind it, is the noise it makes before it chimes an indication that it needed service, how often do I need to wind it, etc The person on duty was very helpful. He explained how the clock works, how often to wind it, how to change the time when needed, the importance of making sure that the clock is setting level, and how to take the pendulum out when I need to transport the clock. He didn't charge me anything for the discussion and review. I would definitely go back if the clock develops a problem, or if need service for another clock or watch.

He's very knowledgeable and he's very honest and will give you an honest opinion. He completed the work in the time frame he indicated he would and the repairs were reasonably priced.

Great job. The clock now keeps good time. Joon did the repair work on the clock, and explained how I could adjust the chimes; I had only taken the clock mechanism to the shop and the chimes had to be adjusted separately because they were attached to the case. Everything works beautifully now. The work was finished ahead of schedule.

Excellent. Very Good and attentive. Whenever I have any additional questions they are very helpful and responsive

My musical cuckoo clock and quot;lockedand quot; up one day during its hourly cuckoo/music ritual so I took it into Charly's for service. Joon emailed me an estimate indicating that the clock needed 8-10 bushings and due to the clock's age the bushings would need to be hand crafted since they are no longer readily available. Turn around time between drop off and pick up was about 5 months which wasn't a big deal for me. The clock has been running perfect since getting it home. In fact it keeps better time than before I took it in. They did an excellent job at a reasonable price. I will be taking my other clocks to Charly's for service in the future.

I have relied on them , father and son, for a number of years, especially for the care of a hand made antique clock that has been with the family for generations., as well as day to day clock and watch repair. They are excellent.

Joon is one of the most professional people I have ever worked with. He knows clock repair and will give a very honest evaluation of your situation. I had a grandfather clock that was not working and had not been working for some time (since before I moved last time). I requested an evaluation for the possibility of having the clock repaired. Joon arrived at my house on time (a little early, in fact) after calling to confirm our appointment before he left his business. He evaluated my clock and told me that it was not fixable and explained and showed me what the problems where. After making a trip to my house and doing his work, he did not charge me because my clock was not repairable.

I went in for a batter replacement but forgot that I had dropped the watch and the numbers all became dislodged. It took about 5 days to complete and the watch is like new again

Called a few other companies in the local area, no call backs. Charly's, on the other hand, was very nice! On time (including calling 30 minutes before hand to double check we were still on). Spent about an hour setting up the clock after the movers had screwed it up a few years ago and I never got it repaired. After setup, he took a additional time to give me a quick tutorial on maintenance and upkeep. He even gave me restaurant advice when I told him I was new to the area. I couldn't recommend Charly's higher.

I drove up to Fairfax, it took me a while to find the place, but I will be able to find it again with out a problem. I received an estimate and agreed to the price. I will be called back in about 4 months when the clock is finished. Thank you Angie's List for giving me that name of this person who I know will be responsible to fix this piece.

Mr. Yoo responded to my call for help within 24 hours. He explained on the phone what possible problems he would find if he were to come out and so I was well prepared for his visit. (It is nearly impossible to find people that will make house calls for these problems. This clock shop does make house calls!) Mr. Yoo was very professional when he came to the house to look at the clock. He carefully covered the work area with mats to protect the wood flooring. Since he could not fix the problem at my house, he first described exactly what needed to be done, what parts needed to be replaced, and how long it would take. Once I agreed, he carefully removed the clock parts to take them to his shop for repair. Even though my clock is still being worked on, I was completely happy with what has been done to date and I would highly recommend these folks to anyone else needing grandfather clock repairs.

Very responsive. explained problem, took care of it.

The owner of the business is extremely good and his son is working with him now, and I think he's actually taking over the business as his father has got older. They are very pleasant. They really know what they are doing and they are excellent.