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Absolute Carpet Care

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

With over 32 years of experience, our focus is on the quality and services we provide to our clients. From our Eco-friendly products to the technicians in your home, our goal is 100% customer satisfaction. At Absolute Carpet Care you will experience friendly, hardworking and highly trained individuals who work together as a team to build life long relationships with our clients.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Carpet & Hardwood Flooring Sales, Upholstery & Furniture Cleaning, Mattresses, Tile & Grout Cleaning, Water Damage Cleanup & Restoration, Leather Cleaning, & Pet Damage.

Services we don't offer

Housecleaning, Air Duct Cleaning, & Hardwood Floor Cleaning & Restoration.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8940 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 940 reviews

Renee A.
05/2023
5.0
upholstery
  + -1 more
After extensive research, I contracted with Absolute Carpet Care for my upholstery cleaning. They were spectacular! Everything from their scheduler to the gentlemen that came to the house: very personable, professional, and efficient. The pieces that they cleaned were 16+ years old and now they literally look brand new. Their pricing was competitive and reasonable. I wish I would have contacted them years ago, I will definitely use them again. Highly Recommend!
Description of Work: Upholstery Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Srinivas G.
07/2020
4.0
carpet cleaners
  + -1 more
It wasn't a truck mounted system like I thought I was paying for and so the cleaning wasn't as deep and thorough as I would have liked. But, the gentleman of this one man operation was very nice.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$170

Alison M.
09/2019
5.0
carpet cleaners
  + -1 more
Absolute always does a great job and carpets look great when they are done.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Carpet Care
We appreciate you taking the time to leave us a review! We are happy that you are pleased with the services we have provided. We hope to hear from you in the future! Thanks again! -Team Absolute

Teresa K.
07/2019
5.0
upholstery cleaning
  + -1 more
Technician arrived on time and did a thorough job.
Description of Work: Sofa cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Janice A.
01/2019
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Excellent. The men who picked up and returned the rugs were courteous, pleasant and professional. They were very careful with the furniture they had to move. The rugs look like new.
Description of Work: 6 area rugs cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melissa R.
01/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellent work - I had dining room chairs and an upholstered wooden chair that had been in storage for 3 years and were heavily soiled. I didn’t think they’d be white again, but the Absolute technician was able to thoroughly clean them without causing any harm to the wood. And he totally removed the carpet stains as well. Highly recommend!
Description of Work: Upholstery cleaning and removal of carpet stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Myla M.
01/2019
5.0
carpet cleaners, carpet installation
  + 0 more
Always responsive, works with you to ensure satisfaction
Description of Work: Water damage removal and new carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

George M.
09/2018
5.0
carpet installation
  + -1 more
Nelson and Marco arrived on time, covered their shoes and went to work. We had some concern because of furniture in room, but they moved whatever was necessary were able to do a great job. They were polite and knew exactly what they were doing.
Description of Work: stretched rippled carpeting in two bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

helen H.
09/2018
5.0
carpet cleaners
  + -1 more
Timely arrival, professional work, courteous workers, great result. Everything went smoothly from the initial call to the pre-work notifications to the actual work. I only wish we had more carpets for them to clean!
Description of Work: We were having carpet cleaned between tenants at a rental property.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161

Marilyn F.
09/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
This company knows what it’s doing. I called Mighty Clean and Linda provided estimate, arranged date. Kevin arrived on time, measured, provided actual cost (close to estimate), completed work in 2 hours (again as estimated), and left me with a “like-new” carpeted rec room and a sparkling modular sofa. I definitely recommend this company and will use them again.
Description of Work: Carpet and sofa cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Carpet Care
Good Afternoon! I just wanted to follow up as i believe this review was meant for a different company and wanted to make sure to bring it to your attention so that they could get the recognition for the job they completed for you! Thank you! Sandra Absolute Carpet Care

Lawrence L.
07/2018
5.0
carpet cleaners
  + -1 more
Excellently! The guys got here within the time frame agreed. My carpets are 19 years old and with the exception of some pivot points, it looks like new!!! We'd definitely use them again!
Description of Work: All wall to wall carpeting cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah J.
07/2018
5.0
carpet cleaners
  + -1 more
On time, efficient, and looked great
Description of Work: Cleaned carpet for a new listing that was coming to market

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$237

Melanie K.
06/2018
5.0
carpet installation
  + -1 more
I used Absolute Carpet Care for new carpet and I truly cannot recommend them highly enough. Jason brought carpet samples to my home, helped me pick carpet I could have installed less than a week later, and took great care of my project when his team found water under my old carpet- a shocking discovery he made easier to handle! He explained the problem to me and put the affected part of the carpeting project on hold until I could have the water damage cleaned up. I felt like I was treated like family and my new carpets are soft and beautiful!
Description of Work: New carpet in 4 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Heidi A.
06/2018
5.0
carpet cleaners
  + -1 more
Wonderful job. I have used ACC before and purchased the warranty so that they will come back and spot clean as needed for a year. This was a great decision. They are always available on short notice and do a great job with no mess.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Mike N.
04/2018
5.0
carpet installation
  + -1 more
The work was done very well and on time.
Description of Work: Carpets Installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terrance M.
03/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
From the initial call, to the estimate, to the scheduling, to the notifications when they would arrive and the results - professional and top notch. Would I hire them again - absolutely!
Description of Work: Carpet Cleaning, stairs, and spot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Linda G.
03/2018
5.0
oriental rug cleaning
  + -1 more
Did a great job. Rug has various types of material and patterns. Previous rug cleaner did not get rug cleaned. This time the rug looks great. Technicians were very professional and nice. Will use again.
Description of Work: Had bedroom area rug cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Pamela N.
03/2018
5.0
carpet cleaners
  + -1 more
Good, easy to schedule appointment and professional.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Peggy S.
02/2018
5.0
upholstery cleaning
  + -1 more
Very efficiently, and when they were done it looked like a new couch (it had been quite soiled). Before they left, a technician pointed out some areas that were getting threadbare, and said they would probably not be able to clean it again--it would have to be reupholstered. I appreciated their pointing that out to me. This is the second time I've hired Absolute Carpet Care and I'm sure I will hire them again.
Description of Work: couch cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Carpet Care
We appreciate you taking the time to leave us a review, Mr. [Member Name Removed]! We are happy that you are pleased with the services we have provided. We hope to hear from you in the future! Thanks again! -Team Absolute

Jim M.
02/2018
1.0
carpet cleaners
  + -1 more
I own a business with two showrooms and hired Absolute Carpet Care to clean one of this showrooms. I specifically placed an order for showroom #1 to be cleaned. I then confirmed that in writing with them. When they arrived to clean, I was on vacation, but they called me to confirm the correct showroom to be cleaned. I confirmed showroom #1 - not showroom #2. After they left, I found out they cleaned the wrong showroom because one of our employees onsite was unsure which one to clean. However, I had confirmed with Absolute Carpet Care THREE times to clean showroom #1. When I complained to them, they refused to offer any discount (other than a $12.00 fuel fee) to come back and clean the correct showroom. Poor customer service and I would not use them again.
Description of Work: Cleaning a business showroom

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$160

Ronald M.
02/2018
3.0
carpet cleaners
  + -1 more
Initially the service was well received, they were responsive and were professional in their conduct. Only later did the carpet cleaning treatment proved to be destructive to the rug and undermat. Some two months later the rug started to buckle (ridges formed) which was not true of the area not treated. Apparently the deep cleaning affected the underlying mat (the rug is in a three year old house).
Description of Work: 290 square feet of rugs plus one staircase were cleaned

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$904

Kathryn G.
01/2018
5.0
carpet cleaners
  + -1 more
Very well as always. Professional, courteous, efficient and hard working. Estimate clearly provided up front and written aftercare instructions left. We have been customers for 17 years.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Carpet Care
Thank you for leaving us a review, Ms. [Member Name Removed]! We absolutely appreciate your repeat business and we are committed to continuing to provide you with the same excellent service for many more years to come! -Team Absolute

Brandon H.
01/2018
5.0
carpet cleaners, carpet installation
  + 0 more
Absolute Carpet Care did a terrific job. They were a wonderful company to deal with throughout the entire experience. They were professional during the estimate, scheduling, and actual service. They did a great job on the carpet. Highly recommend and I would use them again in a heartbeat.
Description of Work: Carpet stretching and cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Arin K.
11/2017
5.0
carpet cleaners
  + -1 more
Went great. It’s the second time I’ve used them and plan to do so again in the future. They’re honest, efficient, punctual and really good at what they do.
Description of Work: Needed to clean the main level and upstairs carpeting, plus two stairways on a new home before moving in.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Becca F.
10/2017
5.0
carpet cleaners
  + -1 more
Our second experience with this company ... and we'll use them again.
Description of Work: Carpet cleaning of townhome to prepare for new tenants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Carpet Care
We appreciate you taking the time to write us a review. Thank you for continuing to use Absolute Carpet Care for your carpet cleaning needs. If there is anything that we can do to assist you in the future, please give us a call! -Team Absolute

Contact information

45921 Maries Rd Ste 180, Dulles, VA 20166

http://www.absolutecarpetcare.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
B911967

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Flooring Sales and Installation,
Ceramic Tile,
Hardwood Flooring Sales and Installation,
Mattresses,
Water & Smoke Damage

FAQ

Absolute Carpet Care is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Absolute Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Absolute Carpet Care offers free project estimates.
Yes, Absolute Carpet Care offers eco-friendly accreditations.
Yes, Absolute Carpet Care offers a 10% senior discount.
Yes, Absolute Carpet Care offers emergency services.
No, Absolute Carpet Care does not offer warranties.
Absolute Carpet Care offers the following services: Carpet Cleaning, Carpet & Hardwood Flooring Sales, Upholstery & Furniture Cleaning, Mattresses, Tile & Grout Cleaning, Water Damage Cleanup & Restoration, Leather Cleaning, & Pet Damage.
Housecleaning, Air Duct Cleaning, & Hardwood Floor Cleaning & Restoration.

Contact information

45921 Maries Rd Ste 180, Dulles, VA 20166

http://www.absolutecarpetcare.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM