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A&E Roofwerks
Deck or Porch - Build or Replace, Deck or Porch - Repair, Barbed Wire Fence - Install,
About us
A&E Roofwerks a residential and commercial roofing contractor, has been providing roofing services for nearly 18 years! We offer roof replacement, new roof construction, and roof repairs for homes, offices, manufacturing and much more. A&E Roofwerks is a full service contractor that offers not only roofing services, but siding, window replacement, deck maintenance, restoration and replacement and much more. We offer senior citizen and military discounts! Licensed and fully insured! Call now for a free estimate!
Business highlights
Emergency services offered
25 years of experience
Services we offer
Complete Replacement, Flashing, Gutter Cleaning & Replacement, Roof Maintenance, Siding, Soffit, Windows, deck maintenance, pressure washing, restoration or replacement
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.130 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 57% | ||
| 20% | ||
| 7% | ||
| 7% | ||
| 10% |
Showing 1-25 of 30 reviews
Noreen M.
Jan 2017
I posted an F before due to lack of communications. Found out he had broke his hand. When he did come out he was wonderful!! Professional, took pictures, took time to explain what had to be completed and the best way to complete the task. he did not try to do more work then needed. I would hire him again. The only issue which I told him was communicate, if you are going to be late or need to reschedule. He did text when he was running late. very experienced roofer. I am now giving him an A
Response from A&E Roofwerks
"Thank you for you for your review it was a pleasure working for you! I hope you got all the photos i sent to you!"
Rudolf W.
Oct 2016
The only thing he did while he was her was complained. He said he will clean and inspect to 2000sq ft house. I measured mine and it was a half the length of what he would do.
Response from A&E Roofwerks
"There was never any complaining, I personally came to your house. I did state that the deal only covered UP to 200 sq ft. your home was alot bigger than that if i remember correctly i believe it was a 48 sq ft home, that is why i mentioned it. the job was done and no extra fee was charged i am sorry you were not happy with the service."
Daniel B.
Oct 2016
It was okay. They were not responsive for a while and after several attempts, I got them to come over and do a little repair on the roof. I paid them a little extra and they replaced the shingles.
Response from A&E Roofwerks
"Thank you for the work, i hope all is well. i am sorry if you were not happy with our work."
Mark S.
Jul 2016
.
Response from A&E Roofwerks
"Mr. [Member Name Removed], We thank you for the work. i hope you were satisfied in the job done."
Chad G.
May 2016
unknown
Response from A&E Roofwerks
"Thank you for your review and giving us the oppurtunity to do your work for you. i want to offer you a 10% discount on any future work Thank you Adam"
Suzanne A.
May 2016
unknown
Response from A&E Roofwerks
"Maam we did exactly as we agreed on. we cleaned out the gutters and replaced gutter guards where necessary. the work was done profesionally, i could not do gutter gaurds the first time we came out due to the fact i do not carry gutter gaurds with me. i purchase that type of material per job due to the many types out there. i agree there was a piece of rotted wood on the siding that did need replacing which was not part of the agreement, and you were not charged for that, i only charged you for the gutter gaurds and cleaning. i did mention if i was back in the area i would replace that board for you. AT NO COST. i try to have customer satisfaction and if it still needs replacing i will come replace it for you at no cost. Thanks Adam"
Jean B.
May 2016
unknown
Response from A&E Roofwerks
"Thank you for your review and the oppurtunity to serve you. I would like to offer a 10% discount on any future work needed. Thank you Adam"
Oliver N.
Apr 2016
I purchased a coupon from this company and a coupon from Arbor Quality Tree which is the same company. I also paid $280 for additional work. The services were to clean 2 gutters and to clean leaves and a wood pile out of one yard. The gutters were cleaned but the yard was only partially cleaned. The wood pile appears untouched. I have called and left messages to be contacted and have had no response. The ratings below are for the cleaning of the gutters only.
Response from A&E Roofwerks
"Sir all the leaves were cleaned up when we left there was some trash bags which i do not know what was in them and we never talked about. i do have pictures of the yard how it was after we left. what we came to do was done."
Hal H.
Apr 2016
unknown
Response from A&E Roofwerks
"Thank you for your review and the oppurtunity to serve you. I would like to offer a 10% discount on any future work needed. and thank you for the referal Thank you Adam"
Pat S.
Mar 2016
unknown
Response from A&E Roofwerks
"Thank you for your review and the oppurtunity to serve you. I would like to offer a 10% discount on any future work needed. Thank you Adam"
Rebecca M.
Mar 2016
unknown
Response from A&E Roofwerks
"Thank you for your review and the oppurtunity to serve you. I would like to offer a 10% discount on any future work needed. Thank you Adam"
Michael S.
Mar 2016
unknown
Response from A&E Roofwerks
"Thank you for your review and the oppurtunity to serve you. I would like to offer a 10% discount on any future work needed. Thank you Adam"
JULIE T.
Mar 2016
The provider called me in advance of the appointment to say he might be a bit late for our scheduled time. However, he arrived early! His team immediately got to work fixing gutters, repairing some loose flashing and replacing caps on the roof of the house. He also provided me with an estimate to replace some missing flashing elsewhere on the roof.
His team solved problems left by others on the roof (a duplicate roof cap, which was installed improperly) and all of my gutters are now flush with the roof. The additional charge (in addition to the Angie's list deal) was for the two new caps.
His team solved problems left by others on the roof (a duplicate roof cap, which was installed improperly) and all of my gutters are now flush with the roof. The additional charge (in addition to the Angie's list deal) was for the two new caps.
Trudy L.
Mar 2016
unknown
Mark D.
Mar 2016
unknown
Henrietta D.
Mar 2016
It was fine, routine. They came when they were supposed to come and did the work that they were supposed to do. There were no issues.
Henry E.
Feb 2016
unknown
Larry G.
Feb 2016
unknown
Michael M.
Feb 2016
.
Richard A.
Feb 2016
unknown
Madeline E.
Feb 2016
unknown
Response from A&E Roofwerks
"Thank you for your review and the oppurtunity to serve you. I would like to offer a 10% discount on any future work needed. Thank you Adam"
Paula W.
Feb 2016
unknown
Response from A&E Roofwerks
"Thank you for your review and the oppurtunity to serve you. I would like to offer a 10% discount on any future work needed. Thank you Adam"
Paul S.
Feb 2016
I take no pleasure in saying this but A&E Roofworks is the worst service provider I've worked with through Angies List. I bought an Angies List big deal for 2 hours of labor for $59 for A&E Roofworks in early December. I setup an appointment with Adam to repair the gutter on my rear porch. He stopped by to assess the scope of the issues. We made an appointment for the work to be done the following week. So far, so good.
Adam proceeded to no show twice. Not calling until well after the appointment was supposed to be to say he wasn't coming. I left a few messages. Nothing. I decided to wait until after the holidays to reach back out. Finally an appointment was scheduled. Adam came out with one helper and worked on resetting the gutter to reduce the sag and give it a better slope. He was in and out in about an hour.
After the first rain 3 days later the downspout completely disconnected from the gutter and water was pouring down between the roof and the gutter in another spot. These were new problems that did not exist prior and were created by the lackluster work A&E executed. I called up Adam and left a voice mail regarding his need to return to repair his work. Heard nothing. The next time he picked up the phone and we discussed the issue. He stated he was in his car and didn't have access to his calendar while he was driving and he would call me back. Which he never did. I left two more voice messages and he has ignored those as well.
I realize the small scope of my job was probably not very lucrative for him. And I believe my house in Richmond is probably a 40 minute drive from his office in Disputanta. But nonetheless treating your customers in this manner and not standing by your work is unacceptable. I would advise homeowners to consider other service providers.
I generally have positive experiences with Angies List providers. Most do good work. And the fact I work from home generally has made scheduling appointments very easy. However if a provider is as disinterested as Adam was it quickly becomes a poor experience.
Adam proceeded to no show twice. Not calling until well after the appointment was supposed to be to say he wasn't coming. I left a few messages. Nothing. I decided to wait until after the holidays to reach back out. Finally an appointment was scheduled. Adam came out with one helper and worked on resetting the gutter to reduce the sag and give it a better slope. He was in and out in about an hour.
After the first rain 3 days later the downspout completely disconnected from the gutter and water was pouring down between the roof and the gutter in another spot. These were new problems that did not exist prior and were created by the lackluster work A&E executed. I called up Adam and left a voice mail regarding his need to return to repair his work. Heard nothing. The next time he picked up the phone and we discussed the issue. He stated he was in his car and didn't have access to his calendar while he was driving and he would call me back. Which he never did. I left two more voice messages and he has ignored those as well.
I realize the small scope of my job was probably not very lucrative for him. And I believe my house in Richmond is probably a 40 minute drive from his office in Disputanta. But nonetheless treating your customers in this manner and not standing by your work is unacceptable. I would advise homeowners to consider other service providers.
I generally have positive experiences with Angies List providers. Most do good work. And the fact I work from home generally has made scheduling appointments very easy. However if a provider is as disinterested as Adam was it quickly becomes a poor experience.
Yvette C.
Jan 2016
unknown
Response from A&E Roofwerks
"Thank you for your review and the oppurtunity to serve you. I would like to offer a 10% discount on any future work needed. Thank you Adam"
Margaret M.
Jan 2016
All went well.
Response from A&E Roofwerks
"Thank you for your review and the oppurtunity to serve you. I would like to offer a 10% discount on any future work needed. Thank you Adam"
Licensing
State Contractor License Requirements
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FAQ
A&E Roofwerks is currently rated 4.1 overall out of 5.
A&E Roofwerks accepts the following forms of payment: CreditCard
Yes, A&E Roofwerks offers free project estimates.
No, A&E Roofwerks does not offer eco-friendly accreditations.
No, A&E Roofwerks does not offer a senior discount.
Yes, A&E Roofwerks offers emergency services.
No, A&E Roofwerks does not offer warranties.