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A&E Roofwerks

Wood Gutters - Repair- For Business, Inspection - Roofing - For Business, Sealant for Roof - Apply- For Business,

About us

A&E Roofwerks a residential and commercial roofing contractor, has been providing roofing services for nearly 18 years! We offer roof replacement, new roof construction, and roof repairs for homes, offices, manufacturing and much more. A&E Roofwerks is a full service contractor that offers not only roofing services, but siding, window replacement, deck maintenance, restoration and replacement and much more. We offer senior citizen and military discounts! Licensed and fully insured! Call now for a free estimate!

Business highlights

Emergency services offered
25 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
20%
3
7%
2
7%
1
10%
Showing 1-25 of 30 reviews
Noreen M.
Jan 2017
5.0
Yes, I recommend this pro
$95,000
I posted an F before due to lack of communications. Found out he had broke his hand. When he did come out he was wonderful!! Professional, took pictures, took time to explain what had to be completed and the best way to complete the task. he did not try to do more work then needed. I would hire him again. The only issue which I told him was communicate, if you are going to be late or need to reschedule. He did text when he was running late. very experienced roofer. I am now giving him an A
Response from

"Thank you for you for your review it was a pleasure working for you! I hope you got all the photos i sent to you!"


Rudolf W.
Oct 2016
1.0
$9,900
The only thing he did while he was her was complained. He said he will clean and inspect to 2000sq ft house. I measured mine and it was a half the length of what he would do.
Response from

"There was never any complaining, I personally came to your house. I did state that the deal only covered UP to 200 sq ft. your home was alot bigger than that if i remember correctly i believe it was a 48 sq ft home, that is why i mentioned it. the job was done and no extra fee was charged i am sorry you were not happy with the service."


Daniel B.
Oct 2016
3.0
$15,000
It was okay. They were not responsive for a while and after several attempts, I got them to come over and do a little repair on the roof. I paid them a little extra and they replaced the shingles.
Response from

"Thank you for the work, i hope all is well. i am sorry if you were not happy with our work."


James S.
Sep 2016
1.0
I did not use them
Response from

"sir this year was a bad year for me, if you look back a ways i had all A's I broke my hand twice and was out of work for 6 months shortly after going back to work i was in a bad car wreck and was hospitalized for a week I am sorry about the inconvenience"


Luminita T.
Aug 2016
1.0
After two appointments at which the service provider did not show up and have not bother to warn me that he is unable to honor his commitment, he decided that he does not provide the work I needed done - roof cleaning to remove moss, which fits the "maintenance" term in my view. Kudos to Angie's List for helping me by redirecting the money already paid to another roofing company.  Even if it has been a misunderstanding relative to the nature of the service, A&E could have clarified it promptly instead of keeping me waiting. I felt disrespected as client.
Response from

"Mrs [Member Name Removed] I asked you clearly, what issue you had, you mentioned you had moss and needed pressure washing done. I clearly stated i do not do pressure washing of roofs. you insisted that is what you paid for, and i clearly stated it was not part of my deal. i apologize for any miscommunication."


Mark S.
Jul 2016
4.0
Yes, I recommend this pro
.
Response from

"Mr. [Member Name Removed], We thank you for the work. i hope you were satisfied in the job done."


PAUL R.
Jul 2016
1.0
$15,000
It did not go. After initial contact was made on or about 6/13/16 (3 weeks ago) and promises were made to begin work, nothing has happened. No email, no phone call, no text message. Nothing. I'm cancelling the deal I bought through Angie's List for this company because there is no excuse for this. IT IS 2016!!! Say the company is swamped with business, even still there is no excuse because of the insignificant time it takes to follow up with a customer via a plethora of ways not to mention I'M A CUSTOMER WHO HAS ALREADY PAID!!! THIS ISN'T A QUOTE REQUEST!! IT'S GUARANTEED MONEY!! Well, it was.... Furthermore, (this may come across nitpicky but stood out to me nonetheless) when calling the number associated with this business the outgoing message is pretty unprofessional. Here's some friendly business advise. If the cell phone your customers are supposed to reach you at has an outgoing message that sounds like they're calling their close friend's phone and not a business, change it something that can be recognized as a business. For instance, "Hello, you've reached [state your name] with A&E Roofwerks. Sorry to have missed your call but, please leave me a detailed message and number you can be reached and I'll get back to you as soon as possible. Thank you for calling Roofwerks and have a great day! I look forward to speaking with you! Good-bye!" Just an idea.. I will not do business with this company nor recommend it.
Response from

"Mr. [Member Name Removed], I apologize for [Member Information Removed] problem and lack [Member Information Removed] Communication at that time i had broken my hand twice and was out [Member Information Removed] work for 6 months i am back to work and would offer you a 20% discount on any future job needed. or one free maintenance check! again i apologize for any inconvenience. Adam"


David U.
Jun 2016
1.0
unknown
Response from

"I apologize for [Member Information Removed] for the problem and lack of Communication at that time i had broken my hand twice and was out of] work for 6 months i am back to work and would offer you a 20% discount on any future job needed. or one free maintenance check! again i apologize for any inconvenience. Adam"


Chad G.
May 2016
5.0
Yes, I recommend this pro
$10,000
unknown
Response from

"Thank you for your review and giving us the oppurtunity to do your work for you. i want to offer you a 10% discount on any future work Thank you Adam"


Suzanne A.
May 2016
2.0
$28,400
unknown
Response from

"Maam we did exactly as we agreed on. we cleaned out the gutters and replaced gutter guards where necessary. the work was done profesionally, i could not do gutter gaurds the first time we came out due to the fact i do not carry gutter gaurds with me. i purchase that type of material per job due to the many types out there. i agree there was a piece of rotted wood on the siding that did need replacing which was not part of the agreement, and you were not charged for that, i only charged you for the gutter gaurds and cleaning. i did mention if i was back in the area i would replace that board for you. AT NO COST. i try to have customer satisfaction and if it still needs replacing i will come replace it for you at no cost. Thanks Adam"


Floyd M.
May 2016
1.0
unknown
Response from

"I never said it was not possible to fix the leaks i simply stated you would need to replace some shingles to get you by being your roof was in such bad shape and the grit was litterly half gone. i also mentioned that much work would not be covered under the angies deal which you were refunded even after we came out and looked at your roof and gave you an estimate."


Marianne V.
May 2016
1.0
unknown
Response from

"Maam I do apologize for the inconvenience, first of the year i broke my hand and was out of work for 2 months went back to work to soon and rebroke my hand i was out of work 6 months. I would loike the oppourtunityh to make it right and offer you a free maintenance check or 10% off any future work Thank you adam"


Jean B.
May 2016
4.0
Yes, I recommend this pro
$25,000
unknown
Response from

"Thank you for your review and the oppurtunity to serve you. I would like to offer a 10% discount on any future work needed. Thank you Adam"


Oliver N.
Apr 2016
1.0
Yes, I recommend this pro
$43,900
I purchased a coupon from this company and a coupon from Arbor Quality Tree which is the same company. I also paid $280 for additional work. The services were to clean 2 gutters and to clean leaves and a wood pile out of one yard. The gutters were cleaned but the yard was only partially cleaned. The wood pile appears untouched. I have called and left messages to be contacted and have had no response. The ratings below are for the cleaning of the gutters only.
Response from

"Sir all the leaves were cleaned up when we left there was some trash bags which i do not know what was in them and we never talked about. i do have pictures of the yard how it was after we left. what we came to do was done."


Hal H.
Apr 2016
5.0
Yes, I recommend this pro
$20,000
unknown
Response from

"Thank you for your review and the oppurtunity to serve you. I would like to offer a 10% discount on any future work needed. and thank you for the referal Thank you Adam"


Robert A.
Apr 2016
2.0
Yes, I recommend this pro
I couldn't get a hold of the company to get the job scheduled. We talked back and forth through the message center and by phone, but I could never get him to call me, I always had to call him. In the end, we were unable to come up with date to get the service scheduled. I've scheduled the service with a more responsive provider.
Response from

"Mr. [Member Name Removed] I apologize fro the inconvenience I was in a car accident a few weeks ago.I was in pretty bad shape and was in the hospital for over a week again I apologize for the inconvenience."


DAVID B.
Mar 2016
1.0
unknown
Response from

"Mr. [Member Name Removed] I apologize fro the inconvenience I was in a car accident a few weeks ago.and was in pretty bad shape I was in the hospital for over a week again I apologize for the inconvenience, if you still need the work done i can do the same deal at a discounted rate."


Pat S.
Mar 2016
3.0
Yes, I recommend this pro
$9,900
unknown
Response from

"Thank you for your review and the oppurtunity to serve you. I would like to offer a 10% discount on any future work needed. Thank you Adam"


Rebecca M.
Mar 2016
5.0
Yes, I recommend this pro
unknown
Response from

"Thank you for your review and the oppurtunity to serve you. I would like to offer a 10% discount on any future work needed. Thank you Adam"


Michael S.
Mar 2016
4.0
Yes, I recommend this pro
unknown
Response from

"Thank you for your review and the oppurtunity to serve you. I would like to offer a 10% discount on any future work needed. Thank you Adam"


JULIE T.
Mar 2016
5.0
Yes, I recommend this pro
$32,900
The provider called me in advance of the appointment to say he might be a bit late for our scheduled time.  However, he arrived early!  His team immediately got to work fixing gutters, repairing some loose flashing and replacing caps on the roof of the house.  He also provided me with an estimate to replace some missing flashing elsewhere on the roof.

His team solved problems left by others on the roof (a duplicate roof cap, which was installed improperly) and all of my gutters are now flush with the roof.  The additional charge (in addition to the Angie's list deal) was for the two new caps.

Trudy L.
Mar 2016
1.0
$180,000
unknown

Mark D.
Mar 2016
5.0
Yes, I recommend this pro
$9,900
unknown

Henrietta D.
Mar 2016
4.0
Yes, I recommend this pro
$5,900
It was fine, routine. They came when they were supposed to come and did the work that they were supposed to do. There were no issues.

Henry E.
Feb 2016
5.0
Yes, I recommend this pro
$4,900
unknown
Showing 1-25 of 30

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

A&E Roofwerks is currently rated 4.1 overall out of 5.
A&E Roofwerks accepts the following forms of payment: CreditCard
Yes, A&E Roofwerks offers free project estimates.
No, A&E Roofwerks does not offer eco-friendly accreditations.
No, A&E Roofwerks does not offer a senior discount.
Yes, A&E Roofwerks offers emergency services.
No, A&E Roofwerks does not offer warranties.

Contact Information

11425 Walton Lake Rd, Disputanta, VA 23842

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