ASHLEY FURNITURE HOME STORE

Furniture - Sales

Reviews

2.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
50%
2
50%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
4.5
professionalism
2.5
responsiveness
3.0
punctuality
4.5
Showing 1-2 of 2 reviews

Susan K.
09/2014
2.0
furniture sales
  + -1 more
unknown
Description of Work: I bought a living room set from the Kingsport, TN store was mislead on assistance with removing old furniture from my house to outside (I had a trailer waiting to take off the old furniture). I was told "yes, the guys with help you remove your old furniture - just ask them nicely". This was not true at all! We are older and disabled and this was an important issue for us. Also, the saleswoman flat out lied about scotch guarding on the furniture. She said "all of our furniture is scotch guarded". It is not and they don't even offer this. Also, our furniture (couch) was damaged on delivery and we had to have a man come to our house to replace the upholstery. He was very pleasant and did a good job. The rest of our experience with Ashley was awful.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0


Bob D.
07/2013
3.0
furniture sales
  + -1 more
The store experience was great, but the delivery folks were very rough with the furniture and scuffed a place on the couch. Could have been a better experience if not for that.
Description of Work: I purchased a recliner and a couch

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

    Contact information

    143 CROWN DR, Danville, VA 24540


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture - Sales

    FAQ

    ASHLEY FURNITURE HOME STORE is currently rated 2.5 overall out of 5.
    No, ASHLEY FURNITURE HOME STORE does not offer free project estimates.
    No, ASHLEY FURNITURE HOME STORE does not offer eco-friendly accreditations.
    No, ASHLEY FURNITURE HOME STORE does not offer a senior discount.
    No, ASHLEY FURNITURE HOME STORE does not offer emergency services.
    No, ASHLEY FURNITURE HOME STORE does not offer warranties.

    Contact information

    143 CROWN DR, Danville, VA 24540