Home Town Garage Doors

Adam lives here in the Tri-cities, was on time, and did such an excellent job! He had my door fixed and was much cheaper than the other companies that came and gave me an estimate. If I ever have any more problems I will definitely be using them again.

unknown

The service man told me he had been working on garage door for I think about 20 years. He was here about 30 to 45 minutes. He installed safety cables on the springs, put 2 rollers on for the cables that lift the door. Oiled some of the rollers in the track.   Now for some reason now my door  is difficult to get it to go down with my remote. It takes 2 to 3 clicks of my remote to get it to come completely down. When I push the remote button, it will come down about a foot then goes back up. I push the remote button a second time, the door comes down about 1/2 way. I push the remote a third time and finally it's down. I think I was over charged at least double what I could had a different service to work on my door. I think that the large springs that lift my door are out of balance. The service man replaced one of the springs which I already had on hand and had purchased some time ago. That's my story, I'm an unhappy camper. I'm a older person and I think I might have been taken advantage of.

See above.

Joe was very professional and extremely helpful.  Very satisified.

They charged me $575 for something that another company charged me only $85 for. They are also actually located in another state. Two technicians arrived, one of them I think was in training and one knew what he was doing. The motor ended up not working properly after the installation, and after receviing other estimates, I found out that what they charged me was ridiculous.  I wouldn't use this company in the future. The good thing is that they were very cooperative with removing everything they did & refunding my money with no problem.