Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
TKC HEATING & AIR COND logo

TKC HEATING & AIR COND

Heating and Air Conditioning Service, Dryer Vent Cleaning, Gas Leak Repair,

About us

We are a family owned and operated business, professional work with fair pricing, all our work is guaranteed. We charge a small diagnostic fee to come to your home with upfront pricing for repairs, we offer free estimates for replacement systems.

Business highlights

Emergency services offered
20 years of experience

Services we offer

Just about everything for your home concerning Heating and Air Conditioning, from maintenance to replacements, indoor air quality, duct cleaning and duct sealing.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Warranties

Yes

Accepted Payment Methods

  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
20%
2
0%
1
0%

Filter reviews by service

Showing 1-5 of 5 reviews
Steve F.
Jul 2017
5.0
Yes, I recommend this pro
Very professional, job always has been done right

Scott K.
May 2017
3.0
$141,650
I scheduled an appointment for two locations several weeks in advance, and provided addresses and phone numbers for both. I was told that the technician would arrive at 8:30 "maybe a bit earlier if that's okay" to my house, and then would move on to service the units at my workplace immediately afterward. I stated that this sounded good, since I would need to get to work as early as possible. At 8:45am, no technician had arrived, so I called TKC to ask when I could expect him to arrive. They said that he had to stop somewhere on the way, but would probably show up around 9:30, maybe a bit later. I told them I had to go to work, but fortunately had a family member staying at my house who could let them in. I then got to work and was in the middle of a meeting at 9:30 when TKC arrived and pulled me out of my meeting to give him instructions (the same instructions I'd given them over the phone). I explained that I had waited for him at my house for 45 minutes, and he claimed that we'd never given him the address. He serviced our two commercial and 1 residential units over the course of about an hour, told us we needed 2.5 pounds of R-22 for the commercial unit, and that the cost of R-22 was $185/pound. I trusted him to charge a reasonable price based on past experience with the company, so I authorized the charge. He then proceeded to my home, where he spent 90 minutes servicing my home unit, and again, found that I needed 2 pounds of R-22, so I once again authorized the charge based on my assumption that I was being charged the fair market value for the product plus any administrative costs and for his time. At this visit, the cost of R-22 was $157/pound. Long story short, when I got my bills, they were outrageous. For my single home unit, I was charged: $75 service call for system maintenance $125 for system maintenance $157 x 2 = $314 for 2 pounds of R-22 (which retails at $31/pound, so figure about $252 in profit) =$514 total The exact same service, provided by a different licensed and insured company two years ago, was $150 + R-22 at cost ($12/pound at that time) For my 2 office units and 1 residential unit, I was charged $95 service call for system maintenance ($20 more than at my house) $95 to service a unit that TKC installed new last year ($30 less than at my house) $125 to service commercial unit (same price as servicing my home unit) $125 to service second commercial unit $185 x 2 = $462.50 for 2.5 pounds of R-22 ($28/pound more expensive than at my home, and $154/pound over retail) =$902.50 total I called TKC and very politely and delicately asked them for an explanation of why the price of R22 was so high and why the price of identical services varied from location to location. I was met with hostility and what sounded like insulted defensiveness. I was directed to an online article that explains that R-22 costs $31/pound, and was told that the EPA was to blame for the high costs of R-22 (despite it costing over $120/pound less than TKC was charging), and that I should expect my costs to continue to increase until I buy a new unit that doesn't use R-22. I explained that it's perfectly reasonable for them to mark up the price a bit to cover administrative costs and some profit, but that a markup of over 500% seemed excessive, especially given that I had already paid for the technician's visit to my home, and for the maintenance of my system. The person on the phone refused to budge, and told me that my assessment of the situation was unfair, and that she would not make any concessions on the price. Summary: - The quality of the work was excellent - The customer service was terrible - The technician was very late and arrived at the incorrect location - Nobody called to tell me that the technician was running behind schedule - The amounts charged were unreasonably high, and unexplained discrepancies between locations, combined with competitors' prices, suggest price gouging
Response from

"On the morning we scheduled Mr. [Member Name Removed] we did have a customer with an emergency the tech stopped at on the way to Mr. [Member Name Removed]'s location. Due to a computer error, the office realized the address got switched, by the time the office realized the computer error and the tech was at the wrong address, he was unreachable due to lack of cell service at Mr. [Member Name Removed]'s location. To address some of Mr. [Member Name Removed]'s concerns, we would have never said the tech would have arrived before 8:15a as they don't arrive at the shop until 7:45a. Mr. [Member Name Removed]'s location is at least 30 minutes away. We should have called an apologized the tech was running behind. The difference between pricing at the two locations was due to one location being commercial package units, the second being residential. Also we gave Mr. [Member Name Removed] a discount for the service at his home because of using TKC at both locations. TKC always give up front pricing to customers with authorization required before the technician will perform any repairs Mr. [Member Name Removed] was aware of cost to repair all units before any work was done. R-22 prices are not straight profit, for any heating & air conditioning company. TKC's prices are not the lowest but not the highest with some companies charging $250-300 per pound. We have offered Mr. [Member Name Removed] a maintenance agreement for the remainder of the year, at no cost and look forward to servicing his units for heating season."


John F.
May 2017
5.0
Yes, I recommend this pro
Mike's young team worked hard and, by all accounts, did an outstanding job.

Helen M.
Sep 2016
5.0
Yes, I recommend this pro
$39,000
Looked on Angie's List , found TKC conveniently located in our town. Called and they were here in 30 minutes. Turned out the emergency switch was broken off. It was after hours, we decided since our A/c was 10 years old we'd sign up for the service contract. This was our decision, the tech did not bring this up, but we benefited from the decision. With the contract $250 per year and service call, labor and part, it was a total of $390. We are very satisfied.

Edward M.
May 2015
5.0
Yes, I recommend this pro
$640,000
TKC Heating & Air Conditioning did a great job in getting my home back on track when the unit failed.  Crew that came initially were very courteous in providing correct diagnostics.  Jason and Elijah did the full installation of the new unit and were very professional throughout the process.  Thank you TKC!

Pennie O.
Jun 2014
5.0
Yes, I recommend this pro
$450,000
Super efficient. Came in, got the job done in a neat and friendly manner. Thank you so much!

Sandra L.
Sep 2013
5.0
$27,000
Very well without incident; They also replaced the furnace a few years ago and that went very well without incident.

Scott F.
Jul 2013
5.0
Yes, I recommend this pro
$500,000
Very well. Nice to have someone respond in a timely fashion, especially over a holiday in a heat wave. Thanks

Marla E.
Apr 2013
5.0
Yes, I recommend this pro
$340,000
They were on time and very professional throughout the service. They explained everything they were doing in detail. They were excellent and I would highly recommend them.

Jennifer D.
Feb 2013
5.0
Yes, I recommend this pro
$12,500
Excellent. See above.

M B.
Jan 2013
5.0
Yes, I recommend this pro
$25,000
They arrived very quickly after the call and the service was professional and competent. Overall the repair seemed pricey seeing how it was just a circuit breaker replacement, but it could have been worse as the AC unit itself was okay.

Aimee C.
Jan 2013
5.0
Yes, I recommend this pro
$20,000
It went great.

Tammy P.
Nov 2012
5.0
Yes, I recommend this pro
$470,000
We had just bought this home and the heat pump went out the week before we were to move in. We called our "wonderful" buyer provided home warranty insurance and after a $100 service call, they said that this issue was pre-existing and would not cover it. We searched and found someone that we thought we could trust and would like to hire for this job. TKC were very prompt and had everything installed and running in no time. They installed a much better brand of system than the other company would have and at a lower rate!

Regina Y.
Nov 2012
5.0
Yes, I recommend this pro
$70,000
Filtersur downstairs heat wasn't keeping up with the dropping temps. I called
and they were very polite and friendly. A tech came that day, got to
work on the problem before I even got home. He explained the issues all
to me in a very respectful and clear way. I asked for a service
contract and they will be back for regular maintenance also.

Joseph C.
Sep 2012
5.0
Yes, I recommend this pro
$400,000
we needed a/c on hot and humid day, ours broke. They did the job the next day.

Gen B.
Nov 2011
5.0
Yes, I recommend this pro
$20,500
see above

Joe G.
Jul 2011
5.0
Yes, I recommend this pro
$11,500
They were prompt, competitively priced, and I would definitely use them for this type of issue in the future!

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

TKC HEATING & AIR COND is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: 9:00 AM - 1:00 PM Sunday: Closed
TKC HEATING & AIR COND accepts the following forms of payment: Check, Visa, Discover, MasterCard
No, TKC HEATING & AIR COND does not offer free project estimates.
Yes, TKC HEATING & AIR COND offers eco-friendly accreditations.
No, TKC HEATING & AIR COND does not offer a senior discount.
Yes, TKC HEATING & AIR COND offers emergency services.
Yes, TKC HEATING & AIR COND offers warranties.
TKC HEATING & AIR COND offers the following services: Just about everything for your home concerning Heating and Air Conditioning, from maintenance to replacements, indoor air quality, duct cleaning and duct sealing.

Contact Information

393 Waylands Mill Rd, Culpeper, VA 22701

Service Hours

Sunday:Closed
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:9:00 AM - 1:00 PM
Share project details to get started.