Butler's Tree Service Landscaping and Firewood

Never even contacted us.

The work was awesome, I took pictures and I am willing to share for others to see how amazing job they did. I was very pleased with their service.

I ordered a full cord of wood for my wood burning insert. It took several calls to finalize and arrange delivery. I built my fire per usual and found the firewood almost impossible to start. The wood is heavy and dense and literally takes hours feeding the fire kindling to get it hot enough to burn on its own. I tried contacting the company for the better part of a week to work out a solution. My phone calls were ignored. Buyer BEWARE!

The experience went well and the wood was excellent. Thanks.

Very well. Cord of wood was neatly stacked where I had asked and the wood is all top quality aged for no less than a year. This is the third year we have ordered from Butler.

They did a great job !

Great - best deal in NoVA

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did not use.

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Delivery and stacking went off efficiently.  They were pretty expensive, but given the time of the year, I didn't feel that I had much room to bargain (I should have called back in September).  The cord doesn't look entirely full and there was a bunch of Poplar, which I don't consider hardwood.  I'll remember next time to ask for oak.

Mr. Butler called and asked if me could deliver the cord a day early because of a family obligation. He and his helper arrived when they said they'd be there. They assembled my wood rack and filled it with wood and then split the remaining wood in two different piles under covered areas near our house. I will definitely call on Mr. Butler when I need wood again and recommend him highly. While the cord was a bit expensive, he came from Culpeper to Henrico and the service was worth it.

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Was there on time in the am. Dumped the wood on the driveway (moved the basketball hoop so it wouldn't be hit). All in all they were in and out quickly and very professional. Haven't used the wood as of yet- have a supply from last year. But the wood seems like it will burn good- very dry.

They were more than accommodating, came on time, was very professional in demeanor. We discussed future landscaping plans and I was provided knowledge on certain plants in the yard. They responded immediately to all of my questions. I will do business in the future and look forward to it. I would recommend.

I contacted Butler's Tree Service Landscaping and Firewood on Friday 26 Sep 15 to get a price for firewood.  I was quoted $375 and $25 for stacking.  I asked about the Military Discount and was told that there was 10% discount.  I was told they may be able to bring the wood out that same day and would call back around 12:30 p.m.
I scheduled service based on this price and time; however I never received a call until later that evening.  I was told that the wood could be delivered the next day.  I spoke with the gentlemen twice more and confirmed a 9:30 a.m. delivery for Saturday 27 Sep 15.  
The gentlemen delivering the wood did not show up or call until after 12:00 p.m. and when he arrived he told my husband that he never said 10% he said $10 military discount.  He then said that was still a bargain because he wasn't charging a delivery fee, which was never mentioned or agreed upon.  The 10% discount was agreed upon.  
This business is deceptive and unreliable on scheduled delivery.  I have not had a chance to burn any wood yet, so the quality has yet to be determined.

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All good

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