Founded 1982 • With Angi since August 2006
We are a customer focused company that was originally started in 1982. We employ highly trained people whose goal is to make our company the best. Our company specializes in designing, engineering, and installing complete comfort systems for owners. We take special pride in the craftsmen we train and employ. Our entire company works hard to make your experience with us hassle-free and enjoyable. Should we make a mistake, we will do everything in our power to correct it to your satisfaction. Call us now!
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Angi Certified
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plumbers (120)HVAC Companies (45)water heaters (11)drain cleaning (9)gas leak repair (6)well & water pump repair (3)dryer vent cleaning (1)appliance repair (1)
Showing 1-25 of 152 reviews
Sandria M.
01/29/2021
My experience was excellent. They were professional and courteous, followed through on the word, and did the work at the promised time, at the promised amount. I would use Colonial again in the future in a heartbeat, and I would recommend them to anyone in need of a plumber.
Description of Work
Replaced a leaking hot water heater
Category
water heater repair
Hire Again?
Yes
Service Provider Response
Thank you for the kind review [Member Name Removed]. I appreciate your confidence. Hope you have a great week! James KesterAnnette C.
06/29/2020
Joe Orlando at Colonial always does a great job. Aside from being a really nice guy, he explains what he's doing as he goes along and answers any questions I may have. His paperwork is always complete and he respects our home. He did find that a capacitor had gone bad, explained why , replaced it at a fair price. Thank you, Joe!! You're the best!
Description of Work
Maintenance check for SA-HVAC ( 3 systems)
Category
heating & air conditioning/hvac
Hire Again?
Yes
Karen U.
11/27/2019
Matt, did a great job. The project came in under the estimated total. He originally said the ceiling would have to be cut to fix pipe. We asked if there was anyway around that as ceiling was textured and would be hard to repair. Matt got a special tool and was able to fix without cutting ceiling. Great job!!!!
Description of Work
Leaking drain pipe
Category
plumbing
Hire Again?
Yes
Kenneth M.
10/29/2019
Joe W.
09/12/2019
Michael T.
06/13/2019
Plumber arrived on time both days. Required county inspections were set-up and completed on time. The job went smoothly.
Description of Work
Install new gas line from existing pipe in crawl space to new gas range, which replaced an electric stove.
Category
plumbing
Hire Again?
Yes
Service Provider Response
Thank you for letting us help you with the gas piping. Enjoy your weekend.Daniel T.
04/08/2019
Joe (for heating a/c) was on time, very knowledgable, professional and friendly. We had been experiencing an issue, and Joe offered us a few different options for the solution. Matt (for plumbing) was also on time, very knowledgable, professional and friendly. He was very thorough and answered any questions we had. The cost involved today covered our spring inspection (today) as well as the inspection they will do in the fall. It's worth every penny. We have worked with Colonial Plumbing & Heating for several years. We know we can trust them -- they will always be our choice because of the skill and integrity they have.
Description of Work
Annual inspection of heating system, and annual inspection of plumbing system
Category
heating & air conditioning/hvac, plumbing
Cost
$159
Hire Again?
Yes
Luther H.
04/03/2019
Debra B.
02/22/2019
Charlene T.
02/05/2019
Servicemen were personable, punctual and knowledgeable. They checked my HVAC unit, attic handler, and thermostat along with changing my air filters. I like how they explained things to me, the home owner, and answered all of my questions. I'm a happy customer!
Description of Work
Maintenance check on HVAC as part of a maintenance agreement
Category
heating & air conditioning/hvac, plumbing
Hire Again?
Yes
Scott W.
01/09/2019
I called in the afternoon with a broken heat pump and they were out to troubleshoot it first thing the next morning. They quickly diagnosed my problem and priced a solution for me. Since I knew my unit was already past its useful age I asked for a replacement estimate instead, and they provided one immediately (and it was cheaper than previous estimates I'd gotten). The next day my broken unit was completely replaced with a brand new one. Everyone I worked with was on time, polite, efficient, and professional, and I got the impression that they really cared whether I was happy with my service. Definitely would recommend. Very happy with the experience.
Description of Work
Broken heat pump
Category
heating & air conditioning/hvac
Hire Again?
Yes
Jay K.
11/11/2018
Denise M.
10/08/2018
Lu J.
08/09/2018
The technician arrived on time, explained everything to me that he did. He answered all my questions. I was very impressed that he put disposable covers on his shoes so that he didn't track dirt on my floors. Very professional and very courteous.
Description of Work
Heat pump warranty servicing
Category
heating & air conditioning/hvac
Hire Again?
Yes
Ivan F.
08/06/2018
Charlene T.
07/16/2018
I called Colonial Plumbing and Heating this morning to report no A/C. I was scheduled for this afternoon. Joe, the HVAC technician who has serviced my unit several times over the years, arrived at the agreed upon time. He appeared to have sincere concern over my lack of cool air on such a hot humid day. He diagnosed the problem and immediately went to work. As always, I found Joe to be a knowledgeable, professional, and polite young man who represents his company well. Suffice it to say that my A/C is now working, my house has cooled down, and life is good once again! I have come to rely on Colonial Plumbing and Heating, and they came through for me again this time! I particularly like the fact that this technician has been with this company for several years. I think that speaks well of both the business and the serviceman.
Description of Work
A/C stopped working because the condensate line was clogged.
Category
heating & air conditioning/hvac, plumbing
Hire Again?
Yes
Mitchell H.
07/04/2018
Mr. Orlando consistently provides expert, dedicated care during his visits. He has represented Colonial Plumbing and Heating at our home for both heating and air conditioning inspections and he can be relied upon to be alert to any maintenance issues. He communicates very well with the customer and leaves us with a feeling of confidence going forward.
Description of Work
HVAC Routine Maintenance Inspection
Category
heating & air conditioning/hvac, plumbing
Hire Again?
Yes
Kathleen G.
06/28/2018
Doug and Marcellus were, professional, courteous, took the time to explain everything Asked us to check the faucets after the installation, before leaving, making sure we were satisfied. We will definitely recommend their service to others
Description of Work
Replacement of 2 bathroom faucets, plus flushed the water lines to remove mineral deposits.
Category
plumbing
Cost
$317.8
Hire Again?
Yes
B. D.
05/30/2018
They came and found out that I didn't actually have a leak, and only a minor repair was required.... excellent service and they even wore booties to not track up my house due to all the rain...
Description of Work
Possible Leak
Category
plumbing
Cost
$69
Hire Again?
Yes
Service Provider Response
Thank you for the kind words. Our service plumber, Doug, is one of our newer employees so it's great to hear that he is providing the kind of service we want everyone to enjoy. James KesterMichael F.
05/18/2018
Dawn B.
05/03/2018
Patricia C.
05/01/2018
It was fixed. Also, piece in toilet tank was pushed more firmly down so that hopefully it won't come out every couple of days, and screws on toilet seat were tightened so the seat doesn't move around.
Description of Work
A faucet in a bathroom sink had very low flow.
Category
plumbing
Cost
$100
Hire Again?
Yes
Roy G.
04/03/2018
Vicki M.
02/20/2018
The maintenance went great! Joe from Colonial regularly does our maintenance. He is very knowledgeable, professional and personable. Since we have had this maintenance plan we have had very few problems. Joe does a great job and was in and out of our house in no time. We have been doing business with Colonial for years and will continue to do so. They come when you need this and always resolve the problem!
Description of Work
Maintenance Plan (winter maintenance)
Category
heating & air conditioning/hvac, plumbing
Hire Again?
Yes
Michael F.
02/17/2018
Estimator was 2 hours late. Looked over project and said would get back to me in a couple of days with an estimate. 5 days later I called the office and was told that someone would call me the next day. Here it is going on a week later. I had told the estimator that if they could not install the tankless that was not a problem just let me know so we could go with a plan B. Going with a different company for plan B.
Description of Work
Needed estimate on installing tankless water heater.
Category
plumbing
Service Provider Response
Good morning Mr. [Member Name Removed], I'm sorry you didn't get your estimate for the tankless water heater. I looked at it this morning and it looks like we sent the proposal last week. I can't see if it was mailed or emailed but I'd be happy to send it again or bring it by your house after church today. The email address I have is mftcmagicATgmailDOTcom. I certainly understand if you have decided to go to plan B. By the way, great choice to go with tankless. If you would me to get you the proposal just call or text me at 804-640-2169. Sorry again. James Kester My email to you just got returned so I assume we have the wrong email address. I will get Frank to call you this morning.Other Information
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Licensing
Licensed
- Trade License Number
- 2701035307
- Trade License Locale
- Virginia
- Trade License Authority
- Virginia: Contractors
- Trade License Expiration
- 10/31/2023
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Insured
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