Colonial Plumbing & Heating Co., Inc.

Founded 1982 • With Angi since August 2006

We are a customer focused company that was originally started in 1982. We employ highly trained people whose goal is to make our company the best. Our company specializes in designing, engineering, and installing complete comfort systems for owners. We take special pride in the craftsmen we train and employ. Our entire company works hard to make your experience with us hassle-free and enjoyable. Should we make a mistake, we will do everything in our power to correct it to your satisfaction. Call us now!

Awards and Badges

Angi Certified

Business Highlights

Emergency Services OfferedEmergency Services Offered

Verified Reviews

4.8

(152) Verified Reviews

Ratings Distribution

5

126

4

16

3

5

2

4

1

1

Rating Details

Price
4.5
Professionalism
4.8
Punctuality
4.9
Quality
4.8
Responsiveness
4.9

Read reviews by category

plumbers (120)HVAC Companies (45)water heaters (11)drain cleaning (9)gas leak repair (6)well & water pump repair (3)dryer vent cleaning (1)appliance repair (1)
Showing 1-25 of 152 reviews
Sandria M.
5.0
01/29/2021
My experience was excellent. They were professional and courteous, followed through on the word, and did the work at the promised time, at the promised amount. I would use Colonial again in the future in a heartbeat, and I would recommend them to anyone in need of a plumber.
Description of Work
Replaced a leaking hot water heater
Category
water heater repair
Hire Again?
Yes

Service Provider Response

Thank you for the kind review [Member Name Removed]. I appreciate your confidence. Hope you have a great week! James Kester
Annette C.
5.0
06/29/2020
Joe Orlando at Colonial always does a great job. Aside from being a really nice guy, he explains what he's doing as he goes along and answers any questions I may have. His paperwork is always complete and he respects our home. He did find that a capacitor had gone bad, explained why , replaced it at a fair price. Thank you, Joe!! You're the best!
Description of Work
Maintenance check for SA-HVAC ( 3 systems)
Category
heating & air conditioning/hvac
Hire Again?
Yes
Karen U.
5.0
11/27/2019
Matt, did a great job. The project came in under the estimated total. He originally said the ceiling would have to be cut to fix pipe. We asked if there was anyway around that as ceiling was textured and would be hard to repair. Matt got a special tool and was able to fix without cutting ceiling. Great job!!!!
Description of Work
Leaking drain pipe
Category
plumbing
Hire Again?
Yes
Kenneth M.
5.0
10/29/2019
Very good! Issues were all resolved.
Description of Work
Leaking toilet, 3-bathroom sinks - low water pressure, leak in base of bathroom faucet fixture
Category
drain cleaning
Cost
$146.82
Hire Again?
Yes
Joe W.
5.0
09/12/2019
GREAT. They saved me 100.00 dollars. they will be installing new shower fixtures for me very soon
Description of Work
I thought I needed a new faucet. they removed the aerator and cleaned it, and it worked fine.
Category
plumbing, drain cleaning
Cost
$89
Hire Again?
Yes
Michael T.
5.0
06/13/2019
Plumber arrived on time both days. Required county inspections were set-up and completed on time. The job went smoothly.
Description of Work
Install new gas line from existing pipe in crawl space to new gas range, which replaced an electric stove.
Category
plumbing
Hire Again?
Yes

Service Provider Response

Thank you for letting us help you with the gas piping. Enjoy your weekend.
Daniel T.
5.0
04/08/2019
Joe (for heating a/c) was on time, very knowledgable, professional and friendly. We had been experiencing an issue, and Joe offered us a few different options for the solution. Matt (for plumbing) was also on time, very knowledgable, professional and friendly. He was very thorough and answered any questions we had. The cost involved today covered our spring inspection (today) as well as the inspection they will do in the fall. It's worth every penny. We have worked with Colonial Plumbing & Heating for several years. We know we can trust them -- they will always be our choice because of the skill and integrity they have.
Description of Work
Annual inspection of heating system, and annual inspection of plumbing system
Category
heating & air conditioning/hvac, plumbing
Cost
$159
Hire Again?
Yes
Luther H.
5.0
04/03/2019
It was great, they did a great job! I have decided to sign on to the annual inspection program, which provides preventive maintenance for my system and protect my investment!!
Description of Work
A/C inspection, et al.
Category
heating & air conditioning/hvac, plumbing
Cost
$159
Hire Again?
Yes
Debra B.
5.0
02/22/2019
great, very punctual and professional. will hire him again, thank you!!!,
Description of Work
check furnace, and maintance check up
Category
heating & air conditioning/hvac, plumbing
Hire Again?
Yes

Service Provider Response

Thank you for the kind review. We appreciate your trust in us.
Charlene T.
5.0
02/05/2019
Servicemen were personable, punctual and knowledgeable. They checked my HVAC unit, attic handler, and thermostat along with changing my air filters. I like how they explained things to me, the home owner, and answered all of my questions. I'm a happy customer!
Description of Work
Maintenance check on HVAC as part of a maintenance agreement
Category
heating & air conditioning/hvac, plumbing
Hire Again?
Yes
Scott W.
5.0
01/09/2019
I called in the afternoon with a broken heat pump and they were out to troubleshoot it first thing the next morning. They quickly diagnosed my problem and priced a solution for me. Since I knew my unit was already past its useful age I asked for a replacement estimate instead, and they provided one immediately (and it was cheaper than previous estimates I'd gotten). The next day my broken unit was completely replaced with a brand new one. Everyone I worked with was on time, polite, efficient, and professional, and I got the impression that they really cared whether I was happy with my service. Definitely would recommend. Very happy with the experience.
Description of Work
Broken heat pump
Category
heating & air conditioning/hvac
Hire Again?
Yes
Jay K.
5.0
11/11/2018
Everything went great and we would use them again.
Description of Work
Bathroom caulking
Category
plumbing, drain cleaning
Cost
$183
Hire Again?
Yes
Denise M.
5.0
10/08/2018
Knowledgeable, courteous, friendly, and efficient.
Description of Work
Yearly furnace check.
Category
heating & air conditioning/hvac
Cost
$99
Hire Again?
Yes

Service Provider Response

Thank you for the kind review Ms. [Member Name Removed]. I appreciate your trust in us.
Lu J.
5.0
08/09/2018
The technician arrived on time, explained everything to me that he did. He answered all my questions. I was very impressed that he put disposable covers on his shoes so that he didn't track dirt on my floors. Very professional and very courteous.
Description of Work
Heat pump warranty servicing
Category
heating & air conditioning/hvac
Hire Again?
Yes
Ivan F.
5.0
08/06/2018
They diagnosed the problem and fixed it in no time. I have been using them for years.
Description of Work
Repaired AC
Category
heating & air conditioning/hvac
Hire Again?
Yes
Charlene T.
5.0
07/16/2018
I called Colonial Plumbing and Heating this morning to report no A/C. I was scheduled for this afternoon. Joe, the HVAC technician who has serviced my unit several times over the years, arrived at the agreed upon time. He appeared to have sincere concern over my lack of cool air on such a hot humid day. He diagnosed the problem and immediately went to work. As always, I found Joe to be a knowledgeable, professional, and polite young man who represents his company well. Suffice it to say that my A/C is now working, my house has cooled down, and life is good once again! I have come to rely on Colonial Plumbing and Heating, and they came through for me again this time! I particularly like the fact that this technician has been with this company for several years. I think that speaks well of both the business and the serviceman.
Description of Work
A/C stopped working because the condensate line was clogged.
Category
heating & air conditioning/hvac, plumbing
Hire Again?
Yes
Mitchell H.
5.0
07/04/2018
Mr. Orlando consistently provides expert, dedicated care during his visits. He has represented Colonial Plumbing and Heating at our home for both heating and air conditioning inspections and he can be relied upon to be alert to any maintenance issues. He communicates very well with the customer and leaves us with a feeling of confidence going forward.
Description of Work
HVAC Routine Maintenance Inspection
Category
heating & air conditioning/hvac, plumbing
Hire Again?
Yes
Kathleen G.
5.0
06/28/2018
Doug and Marcellus were, professional, courteous, took the time to explain everything Asked us to check the faucets after the installation, before leaving, making sure we were satisfied. We will definitely recommend their service to others
Description of Work
Replacement of 2 bathroom faucets, plus flushed the water lines to remove mineral deposits.
Category
plumbing
Cost
$317.8
Hire Again?
Yes
B. D.
5.0
05/30/2018
They came and found out that I didn't actually have a leak, and only a minor repair was required.... excellent service and they even wore booties to not track up my house due to all the rain...
Description of Work
Possible Leak
Category
plumbing
Cost
$69
Hire Again?
Yes

Service Provider Response

Thank you for the kind words. Our service plumber, Doug, is one of our newer employees so it's great to hear that he is providing the kind of service we want everyone to enjoy. James Kester
Michael F.
5.0
05/18/2018
They responded to my earlier concerns and we were able to move forward and I had them do the job. Pleased with the work and the response.
Description of Work
Install hot wAter heater.
Category
plumbing
Hire Again?
Yes
Dawn B.
5.0
05/03/2018
Very good; on time and knowledgable
Description of Work
updating and installing new plumbing
Category
plumbing
Hire Again?
Yes
Patricia C.
5.0
05/01/2018
It was fixed. Also, piece in toilet tank was pushed more firmly down so that hopefully it won't come out every couple of days, and screws on toilet seat were tightened so the seat doesn't move around.
Description of Work
A faucet in a bathroom sink had very low flow.
Category
plumbing
Cost
$100
Hire Again?
Yes
Roy G.
5.0
04/03/2018
Excellent. Great work. Problems are gone!
Description of Work
Plumbing work on my bladder tank. Repair of a kitchen sink valve.
Category
plumbing
Cost
$300
Hire Again?
Yes
Vicki M.
5.0
02/20/2018
The maintenance went great! Joe from Colonial regularly does our maintenance. He is very knowledgeable, professional and personable. Since we have had this maintenance plan we have had very few problems. Joe does a great job and was in and out of our house in no time. We have been doing business with Colonial for years and will continue to do so. They come when you need this and always resolve the problem!
Description of Work
Maintenance Plan (winter maintenance)
Category
heating & air conditioning/hvac, plumbing
Hire Again?
Yes
Michael F.
1.0
02/17/2018
Estimator was 2 hours late. Looked over project and said would get back to me in a couple of days with an estimate. 5 days later I called the office and was told that someone would call me the next day. Here it is going on a week later. I had told the estimator that if they could not install the tankless that was not a problem just let me know so we could go with a plan B. Going with a different company for plan B.
Description of Work
Needed estimate on installing tankless water heater.
Category
plumbing

Service Provider Response

Good morning Mr. [Member Name Removed], I'm sorry you didn't get your estimate for the tankless water heater. I looked at it this morning and it looks like we sent the proposal last week. I can't see if it was mailed or emailed but I'd be happy to send it again or bring it by your house after church today. The email address I have is mftcmagicATgmailDOTcom. I certainly understand if you have decided to go to plan B. By the way, great choice to go with tankless. If you would me to get you the proposal just call or text me at 804-640-2169. Sorry again. James Kester My email to you just got returned so I assume we have the wrong email address. I will get Frank to call you this morning.

Phone

Address

114 Charlotte Ave.

Colonial Heights, VA 23834

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Website

http://www.colonialplumbing.com

Other Information

Services Not Offered

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Payment options

Check
Visa
MasterCard
Discover
American Express
Financing Available
Licensed
Trade License Number
2701035307
Trade License Locale
Virginia
Trade License Authority
Virginia: Contractors
Trade License Expiration
10/31/2023
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

FAQ

Colonial Plumbing & Heating Co., Inc. is currently rated 4.8 overall out of 5.

Colonial Plumbing & Heating Co., Inc. is open:

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Colonial Plumbing & Heating Co., Inc. accepts the following forms of payment: Check, Visa, MasterCard, Discover, American Express, Financing Available

No, Colonial Plumbing & Heating Co., Inc. does not offer free project estimates.

Yes, Colonial Plumbing & Heating Co., Inc. offers eco-friendly accreditations.

No, Colonial Plumbing & Heating Co., Inc. does not offer a senior discount.

Yes, Colonial Plumbing & Heating Co., Inc. offers emergency services.

No, Colonial Plumbing & Heating Co., Inc. does not offer warranties.

Colonial Plumbing & Heating Co., Inc. offers the following services: Emergency Plumbing Water Heater Repair and Install Tankless Water Heater Burst Pipe Water Leak Detection Gas Leak Detection Gas Line Repair and Install Boiler Repair and Replacement Drain Cleaning Hydrojetting Sewer Line Repair Repiping Services Kitchen Plumbing Bathroom Remodeling Clogged Toilet Repair Backflow Testing and Certification Sump Pump Slab Leak Repair Water Softeners Water Filtration Systems Video Camera Inspection Toilet Major/Minor Repair Air Conditioning Repair and Maintenance