West End Auto Express Inc

Auto Service, Auto Tires, Banking/Credit Unions,

About us

West End Auto is a small locally owned automotive repair shop with ASE certified mechanics on duty. Customer satisfaction is our #1 goal. We have clean and comfortable waiting area for our customers.

Business highlights

19 years of trusted experience

Services we offer

We specialize in: Tires of all sizes and brand names, We do computerized alignments, Oil changes (we stock all major brands of oil), Brake work from replacing worn pads and rotors to blown brake lines, Repairing or installing new exhaust and mufflers, We are a Virginia Inspection Station with 3 inspectors on duty, We replace belts and hoses, FREE diagnostic estimates, and much much more!!!!!

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.79 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
11%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 1-9 of 9 reviews

Mary M.
05/2016
5.0
auto repair
  + -1 more
I love how West End always tries to accommodate my schedule. When you work, it's difficult to find time to get your vehicle serviced, but Johnny always gets me in. My daughter lives out-of-town, but if she is in visiting and has an issue with her truck, West End always manages to work her in. Great service and great people!
Description of Work: Most recently changed a wheel bearing in my daughter's truck, and regularly changes the oil in my car.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Cathy H.
03/2016
5.0
auto repair
  + -1 more
They picked up my vehicle from my work place & notified me when it was completed. They always put paper floor mats down any time. They work on my vehicles. I go to when for all my reg. maintenance needs as well.
Description of Work: Needed fan replaced. They were very helpful in diagnosing the problem & providing meanest of the cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

. ..
03/2016
5.0
auto repair, car tires
  + 0 more
Excellent service good prices.
Description of Work: Service. Tires. Repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Loretha H.
03/2016
5.0
auto repair, banks
  + 0 more
They were on time and not to expensive. Very friendly and helpful.
Description of Work: Oil change. Sway bars. Alignment battery. Brakes exhaust. Shocks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet H.
03/2016
5.0
auto repair, roof cleaning
  + 0 more
Johnny did an excellent job and actually found an issue with my radiator.
Description of Work: Oil change and routine maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from West End Auto Express Inc
Thank you for trusting us with your automotive needs.

Betty F.
03/2016
5.0
auto repair, car tires
  + 0 more
Service to my vehicle was done in a timely manner. Check in with me, letting me know how much long in the service work would take. Friendly staff clean waiting room.
Description of Work: Mounted & balance 4 new tires oil change front - end alignment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from West End Auto Express Inc
[Member Name Removed], thank you for trusting us with your automotive needs.

James & Alice B.
03/2016
5.0
auto repair, car tires
  + 0 more
Service was performed timely. Explanation of all service was provided. Friendly stuff.
Description of Work: Front end CV joint replacement, & tire alignment along with full service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from West End Auto Express Inc
Thank you trusting us with your automotive needs.

Reff B.
03/2016
2.0
auto repair
  + -1 more
West end picked up & delivered truck back to my work good work & good price.
Description of Work: Sticker, new shocks, repair brake line.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$400

Response from West End Auto Express Inc
Thank you for trusting us with your automotive needs.

Lisa S.
01/2016
5.0
auto repair, car tires
  + 0 more
.
Description of Work: I have used West End Auto numerous times over the years. I recently had my daughters car detailed, new tires, brakes, rotors and oil change. Service provided was A+!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from West End Auto Express Inc
Thank you for being a longtime loyal customer. Also, thank you for trusting us to take care of your daughters needs.

    Contact information

    406 Colley Shopping Ctr, Clintwood, VA 24228


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 2:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Tires,
    Banking/Credit Unions,
    Roof Cleaning

    FAQ

    West End Auto Express Inc is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 2:00 PM

    West End Auto Express Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, West End Auto Express Inc offers free project estimates.
    No, West End Auto Express Inc does not offer eco-friendly accreditations.
    No, West End Auto Express Inc does not offer a senior discount.
    No, West End Auto Express Inc does not offer emergency services.
    No, West End Auto Express Inc does not offer warranties.
    West End Auto Express Inc offers the following services: We specialize in: Tires of all sizes and brand names, We do computerized alignments, Oil changes (we stock all major brands of oil), Brake work from replacing worn pads and rotors to blown brake lines, Repairing or installing new exhaust and mufflers, We are a Virginia Inspection Station with 3 inspectors on duty, We replace belts and hoses, FREE diagnostic estimates, and much much more!!!!!

    Contact information

    406 Colley Shopping Ctr, Clintwood, VA 24228


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 2:00 PM