Distinctive Deck Designs by Mark Shriner

Working with Distinctive Deck Designs was a tremendous experience. They took care of everything from design to permits, to required HOA approval material. Their crew was excellent and professional and I definitely recommend them for your outdoor deck design and build.

We love our new deck and patio.

The whole project went much better then I thought it would. For the three face to face meetings I had with Mark he arrived before the scheduled time and was fully prepared for each meeting. The project took about 3 days and I was actually shocked at how nice it turned out. I would not hesitate to use Marks company in the future.

Mark did me a huge favor by taking on a small repair job of my Trex deck. The company that originally built the deck has gone out of business. I had already called about a dozen decking companies who either wouldn’t give me the time of day or who didn’t understand how the deck was assembled and passed. Mark immediately knew what to do and his team probably could have done the repair with their eyes closed, it was practically second nature to them. These guys clearly know Trex and even though I was probably the smallest job for the year they were friendly, professional, easy to work with, and treated me like a valued customer.

Mark and Distinctive Deck designs came recommended by a friend and for us this was a significant investment. Our deck was small and falling apart and after meeting with Mark he drew up plans for a beautiful new deck that is significantly larger. In addition, we tied the deck to a new stone paver patio running along the back of our home with a covered seating area. Given our home runs along the gas line, we have gotten lots of attention from neighbors praising the new additions. We cannot wait for it to warm up and put our new deck and patio to use. Throughout the process we found Mark's team to be professional, responsive and meticulous. Mark has put together a quality operation soup to nuts and I'd recommend them to others.

We received estimates from four companies that were highly rated on Angie's List and settled on Mark Shriner. We selected him because he was a local business, he had great references, and he had an incredible reputation, both on Angie's List and on "Best of the Best Television." We recommend visiting Mark's website at [*** Link removed ***] Mark arrived one Saturday morning and listened to our desires to replace our old deck and replace it with a Trex deck that would support a hot tub. Within days, Mark provided us with a DETAILED, line by line estimate. (Mark was the only one that provided this.) We received additional estimates and decided on Mark's company. We were originally scheduled for the March 2018 time frame, as his crews had previously scheduled work. In Jan 2018, Mark called, stating that he could start early because jobs ahead of us were delayed because or homeowner association issues. He stated that he could start "next week" if we had all our property owner's association clearances completed. We did! Mark's crew, led by David, took one day for demolition of the old deck, one day for framing and county inspections, and three days for laying the deck, installing the posts/rails/lights. David and his crew cleaned up the area each day, had their materials organized with minimal impact to the yard, and were very considerate to the other workmen that were on site, but outside of their contract; i.e., the crew that delivered a new hot tub and to our electrician who wired the hot tub. All county inspections went through without any issues. After the deck was completed, we had a few questions for Mark, and he answered all of them promptly--within hours. We look forward to spending many evenings on our new deck, knowing it was built right and passes all county inspections. We will hire Distinctive Deck Designs by Mark Shriner, to do other work with a fire pit and outdoor kitchen.

Work went very quickly. Each evening the work area was cleaned up and secured. We were extremely pleased with the results and two neighbors have now used Distinctive Decks after seeing their craftsmanship.

Fantastic. We love the new porch. We have lived in it all summer. The crew got it done quickly even though it rained almost every day.

Working with Mark, Megan and their crew was excellent. They were very punctual and courteous. The price was very good. I plan to have them work on my patio.

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Work was very professionally done. All permits & inspection were included.

Everything went very well.  We received estimates from three companies, but decided to go with Distinctive Deck Designs.  DDD was the most expensive, but they were willing to negotiate the cost down slightly when we contacted them that we wanted to go with them, but the cost was high.  
Pros:
Craftmanship 
Great customer service - followed up after project 
Quality material
I would recommend them.

Because of a job opportunity that came up, we decided to not make changes to our deck at this time.  However, Mark came by in person, was extremely professional, and was timely in getting a quote back to us.  We would definitely consider using him again.

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Met with owner of company, Mark, for site survey. I explained what I needed and price parameters. I am very satisfied with outcome.

Dave and his crew showed up on time each day. They cleaned up the work area at the end of each work day and overall were a pleasure to work with. They were all professional, courteous and thorough. There were a couple of minor and quot;punch listand quot; issues I pointed out when the basic construction was finished, but they were quickly and efficiently resolved to our satisfaction. Their work is absolutely first rate! I know we received outstanding value for the cost of the project!
The roofing and electrical for the screened-in deck were subbed out. We did have to wait a few extra days for the roofer, gutter installer and electricians, but all in all the wait was worth it. We are delighted with our new deck and screened-in deck. I would highly recommend Mark Shriner Contracting for any Deck, covered living area or Patio project.

We started to look at resurfacing our deck over a year ago and we thought we had found a good contractor in Mark. We have a two level deck and wanted to replace the upper deck floor and railing, clean and stain the bottom deck and all non-replaced wood to match, and that we wanted to use screw instead of nails. I assume that screw part is common practice, but I wanted to make sure. He had originally quoted us $7300 to redo the upper part of our deck with Trex and told us that it would be about $2000 cheaper with wood. In his quote he actually added in cleaning and staining the fence to give the project a finished look.
Unfortunately some things happened and we had to postpone our project until recently. We reached out to Mark to see if the quote was still valid. We also told him that we thought we wanted to go with wood given the price. He returned a quote for $5700 for wood and we told him we wanted to move forward. When he sent us the final paperwork/quote for us to sign and return to begin the project it was for $6200. I was confused at the increase but noticed that the quote specifically mentioned using Trex. We assumed that Mark was able to get a better price for Trex for some reason, but we asked that along with other questions when we returned the signed form. We sent several emails, each with several questions, as the replays we were receiving were only answering one or two of our questions, not all of them. One of our questions referenced the bottom deck cleaning and staining as it was not listed in the quote we signed and returned. We were finally told that that would be $620 more. I don't know how that was left off of the project, but we agreed to still go forward and again asked questions to ensure everything was set. Our final price was supposed to now be $6700. Mark finally agreed to come to the house today to meet in person.
Mark came by the house this morning for what I thought would be a simple final check in before work would begin. Mark and I discussed the project for about 15 min and I thought we were good to move forward. He said that we could begin in 2-3 weeks. After he left, Mark sent an email with an updated quote saying that it would be $8600. Several emails back and forth today led us to cancel the project. Mark offered contradicting emails, and even tried to blame us for many additions and omissions to the project even though we had made none; our project has always been pretty simple as stated before. He tried to show math by saying that trex was $1900 more expensive than wood (our and quot;newand quot; wood quote was $5700), but that should have at most taken the project to $7600, not the new $8600. He then tried to explain that away by saying that he didn't originally think all of the upper wood that was staying was to be cleaned and stained. How would and quot;staining the fence really finish the project nicelyand quot; if he thought he was leaving large amounts of old/disgusting wood untouched? Its not even a plausible explanation. He failed to honor any of the quoted prices he had provided to date, except for the new one that was somehow increased by thousands.
I have no faith in this company's ability to even provide a quote for such a basic service. Given the large price fluctuations, and the attempt to blame me for their repeated errors, I would wonder if their quote would later be considered an and quot;estimateand quot; and they would gouge me with price overruns while completing a simple, one-day project. Needless to say I will not be doing business with this company.

Very good - timely, high quality and competitive pricing.

I was satisfied with the work from Marte's team which was done on time and at the price we discussed; I would use them again if necessary.

Portico looks good, had several issues. Where it drained, caulking. also was told by the guys who built it that it was the first one they had done. Took several calls and emails to have him come out and fix.
No follow up of how did we do? Are you happy? What else can we do?
Execution and follow up are key. How do you expect to get a reference?? Maybe you don't?

Despite several promises to come by to give me a proposal for building a new raised deck in Reston, he never showed up, never called. Just not interested in my project I guess. Disappointing because he was recommended by a contractor (roofing) that I trust. I told the roofing contractor about my experience and he said he had heard same complaint from others and he was not going to recommend him again.

Awesome! Mark and Dave run a professional, efficient, smart company. It was easy and a joy to work with them. The whole job took only 2 weeks ...simply amazing. I can say enough great things about this company.

Mark seemed very knowledgeable and he was very helpful. He stood out from the 5 other quotes we got from other contractors.

The job was completed but was not exactly what we thought, but they worked with ut to give us what we wanted at no additional costs.  Quality throughout was excellent.  We needed to have been more detailed and specific on our requirements.

Replaced the screens, removed warped wood and hung PVC, fixed screen door, stained the indoor floor, and repainted outside floor, painted all the trim and seating area, trelles, and step. Mark was very wonderful, very professional very courteous.