Poole Brothers

Auto Service, Auto Tires, Heating and Air Conditioning,

About us

Cost determined by the job.

Services we offer

Axle/CV Joint Repair, Brakes, Clutch Repair, Electronic Systems, Engine: Diagnostics & Performance, Service/Repair, Exhaust Systems, Heating and Air Conditioning, Quick Lube and Oil Change, State Safety Inspection, Steering and Suspension, Transmission, Tires, Towing/Roadside Assistance, Radiator & Four Wheel Drive Systems.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
3.7
responsiveness
3.7
punctuality
3.7
Showing 1-4 of 4 reviews

Angie B.
03/2018
1.0
auto repair, car tires, transmission repair, heating & air conditioning/hvac
  + 2 more
DO NOT believe the 12 month or 12,000 mile warranty they advertise. I had a master Cylinder replaced and 2 months later the part went bad. They made me pay for the labor again to re-install it. Mike Poole hides in the back and makes Angel deal with unhappy customers due to his dishonorable business practices. I have been a customer of theirs for years and didn't deserve to be treated this way. I guess the $6000 I've spent of the past 6 years there for repairs wasn't worth the $167 + $5.02 I was charged. Yes, I plan on shouting this from the highest mountain top in the NRV.
Description of Work: Replace Master Cylinder in 2007 Toyota Sienna Van

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$600

Patricia S.
10/2017
5.0
car tires
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael W.
06/2013
5.0
auto repair
  + -1 more
Great - We could have been taken avantage of eaisley. But they did much better than we could have ever hoped for. One of the best shops I have ever done business with.
Description of Work: Repair vehicle -

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

N H.
02/2012
5.0
auto repair
  + -1 more
They have come out when my car has died. I think they are the best thing to come here in a while. I do not know them personally, but they believe in doing what is right. I do recommend them to my friends all the time. They have gone there and been very happy.
Description of Work: I drive a very old car and I visit here once every month. They do noraml maintenance and major repairs. The last time I went in for an oil change. I was having trouble with my accelerator and they fixed that at no charge. They do little things for you. They have not charged me for diagnostic unless they do the work. They also replaced two tires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    895 Park St, Christiansburg, VA 24073

    www.poolebrothersauto.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Tires,
    Heating and Air Conditioning,
    Auto Transmission,
    Auto Towing

    FAQ

    Poole Brothers is currently rated 4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Poole Brothers accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Poole Brothers offers free project estimates.
    No, Poole Brothers does not offer eco-friendly accreditations.
    No, Poole Brothers does not offer a senior discount.
    No, Poole Brothers does not offer emergency services.
    Yes, Poole Brothers offers warranties.
    Poole Brothers offers the following services: Axle/CV Joint Repair, Brakes, Clutch Repair, Electronic Systems, Engine: Diagnostics & Performance, Service/Repair, Exhaust Systems, Heating and Air Conditioning, Quick Lube and Oil Change, State Safety Inspection, Steering and Suspension, Transmission, Tires, Towing/Roadside Assistance, Radiator & Four Wheel Drive Systems.

    Contact information

    895 Park St, Christiansburg, VA 24073

    www.poolebrothersauto.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM