MILLER RESTORATION & CONSTRUCTION INC

4.7(
13
)

About us

Miller Restoration & Construction, Inc is a class A general contracting company that focuses on full home renovations, kitchens, and addition projects. We have a full time crew to handle all your needs as well as a reliable and trusted group of subcontractors that work together to complete your project.

Business highlights

18 years of experience

Services we offer

& new construction., All general contracting services, additions, including but not limited to kitchen and bath renovations

Amenities

Free Estimates

Yes

Reviews
4.713 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
0%
2
8%
1
0%
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Showing 1-13 of 13 reviews
Annette H.
Jan 2014
5.0
Yes, I recommend this pro
$1,500
Excellent service. They did a through job on a staircase built in 1929. Left the area under the stairs cleaner than they found it.
Pat B.
May 2013
5.0
Yes, I recommend this pro
unknown
Brandon T.
Apr 2013
5.0
Yes, I recommend this pro
$11,000
The work started later than planned and took longer than quoted but this was essentially due to the weather and beyond the contractor's control (rain and snow). Contractor was usually here when he said he would be and if there was a deviation from the expected schedule, he contacted us to explain.
He answered all questions and at the end of each day he worked, he would let us know of the plan for the next day (time, expected work to be performed).
He always cleaned up the area after each day, including vacuuming the walk up to the porch. He also cleaned all the leaves from under the porch prior to placing the lattice on the sides of the porch and steps. He disposed of all debris and trash from the job.
The estimate came in at the approximate mid point of the estimates we obtained prior to the work.


Edward D.
Oct 2012
5.0
Yes, I recommend this pro
It was excellent service and workmanship. The actual workers seemed to be knowledgeable, and did the work efficiently, and did quality work.
Eloise W.
Jun 2012
5.0
Yes, I recommend this pro
$1,400
Overall, I was very satisfied with them and will use them again if needed in the future.
Jim B.
Apr 2012
5.0
Yes, I recommend this pro
This is our third contract with them and it is positive. Everything worked out great. He was very responsive when I sent him an e-mail, I got one back. His pricing was very good and the quality of work was excellent. All around, I was very pleased. I have asked him to quote us on a project on the garage that would be ascertained.
Sherrie F.
Feb 2012
2.0
$157
He did one small project for me and did that well. Afterwards, I decided to use him for the full house renovation that needed to be done. I gave him the budget (before contingency) and asked him to submit to me his estimate and asked if he could break down the areas where the money would be going. He agreed. The first numbers he gave me were $68,000.00 above the renovation budget. The second numbers were $20,000.00 above renovations. When I told him we had to stay within budget, his response to me was, and quot;Let's see what the mortgage company has to say.and quot; When I told him they would no budge on the budget (the budget was in the lower towards the mid six figures with a 10% contingency) and that they had the plans and expected the work done he became irritated. He berated me for giving the plans to the mortgage company as if I were a three year old. He then ended his email with words along the line of good luck with that. When I asked him not to email me again, he emailed me to get in the last word, and quot;Wow....and quot;
He did fine on a small project I gave him. He just would not work within the budget I gave him for the larger project.
Response from MILLER RESTORATION & CONSTRUCTION INC

"It's disheartening when a post is written negatively about the contractor because the client's budget & scope were not in sync. It's important to realize that every contractor will price things differently based on overhead and labor rates. Knowing the budget is useful to help determine if all aspects of the project will be achievable given that budget. In this case, a mortgage consultant advised the client of what her allowable budget for the project was. Plans were drawn up by an architect who included what he felt could be done for that budget. Unfortunately, we were simply not able to provide all of the amenities that the client wanted at that budget (I honestly don't think any reputable company could for that matter). I had offered revisions and suggestions so we could work toward the budget - however the client chose not to entertain those and instead cut communication. For those of you that have worked with us before, you know how important communication is to us. There will always be struggles on any project if the communication is not there - regardless of what type of project it is. To say that I was 'irritated' and that I 'berated' the client is simply not true...sometimes people can only hear what they want to hear. I understand we're not always the best fit for each project and I truly meant it when I wished her the best of luck."

Jennifer G.
Sep 2011
4.0
Yes, I recommend this pro
$2,500
They did a good job. I had a little problem because I had to have them come back and fix something that wasn't right. They didn't want to do it but then they changed their minds and they were good about it.
Cassandra C.
Sep 2011
1.0
Job was not done due to contractor never calling back.
Response from MILLER RESTORATION & CONSTRUCTION INC

"This is an inaccurate report. I followed up with the county as I told the homeowner I would and sent her a detailed email with cost & county requirements the next week to make the repairs to the stairs. I also sent a follow up email to make sure she didn't have any questions. There was no response from the client after my follow up - which led me to believe that she either went with another contractor or resolved the issue with her old contractor - and didn't feel it was necessary to notify me. I am very sensitive to people's time and have always been upfront if a project is out of our scope or schedule does not allow us to get to it on the homeowners timeline. Communication is extremely important in all phases of the construction process and I simply would not meet with a homeowner and then never get back to them...not only is that unprofessional but it is a waste of their time and my time as well."

Cheryl C.
Jul 2011
5.0
Yes, I recommend this pro
We are still deciding on who to go with on that work. We really liked the young man, Justin Miller. Their price was considerable more than other companies. We had some scheduling problems in getting him come out here and us meeting him. He was here when he said he would be. He was a very nice person. He sounded very professional.
Velma B.
Jun 2011
5.0
Yes, I recommend this pro
$700
They charged us about $700 and it was fair. They did a quality job. They were very quick to get back to me. They were on time and very professional. We would use their services in the future too.
Robert K.
Jun 2011
5.0
Yes, I recommend this pro
Their estimate was in line with the others. They gave me the estimate personally as well as by email. They were good. They have not done the work yet.
Sally M.
Mar 2011
5.0
Yes, I recommend this pro
$30,000
From "soup to nuts", I could not have been more pleased with Justis Miller and his dedicated construction and restoration crew. Justis demonstrated not only great skill but also great integrity throughout the project. I trust him and I trust his crew and I will bring all of my construction needs to them in the future. During the planning stages and throughout our project, Justis was readily accessible and wonderful to work with! He behaved in a warm, professional manner and communicated beautifully (he was extremely easy to talk to and understand, in person as well as in written e-mail messages). His permanent crew of three skilled craftsmen reflected his strong leadership in their performance. I was home during the day and, therefore, able to monitor progress. Every day, the guys showed up on time, worked hard and cheerfully all day in the cold, so focused on their respective tasks that the freezing wind went unnoticed. Their skill, attention to detail and determination to "get it right" produced amazing, quality results! The porch and deck are a more solid, more beautiful, more wonderful addition to our lives than I ever dared to hope! I was also pleased with the cost of the project, which was exactly what Justis proposed initially. No surprises, no hidden costs. Just honest, fair pricing and an extremely satisfied customer!
Denise M.
Dec 2010
5.0
Yes, I recommend this pro
$2,700
Miller did a fantastic job with our deck. They are a responsive company that does excellent work. The new construction was done swiftly and no corners were cut with the workmanship or materials. We are very satisfied with their work and would recommend to others.
Roland B.
Aug 2008
5.0
Yes, I recommend this pro
$3,600
The work was excellent. We are completely satisfied with the result, it is everything we wanted and then some. Justis spent time to listen to what we wanted and show us how it would work out. He also focused on the details and sought our input for such things as how an air vent would be routed through the custom built-ins, and the result is stunning. Everyone comments on the built-in bookshelves but also comments on how custom the air vent returns at the bottom of the unit look (the original vent was in the floor and Justis and I designed a vent design on the bottom-front of the unit where one side of the vent is functional and the other is just a dummy vent to balance the active one). This was the type of experience you never get but always hope for when working with a contractor. We will definitely work with Justis again and highly recommend him.
David H.
Aug 2008
5.0
Yes, I recommend this pro
$18,000
The area to be converted was originally planned as an attic space. However, because the roof in that part of the house involves a series of trusses, the actual engineering of the project turned out to be more difficult than either we or the contractor expected. Building codes have changed considerably over the past 25 years, since the house was built. Ultimately county code requirements necessitated major changes to the flooring and putting in a new series of concrete pillars below the house. That caused some delay but was a very good test of patience and communicating on both homeowner and contractor side. Perhaps the strongest recommendation I can give for this contractor is that if your project does have problems (and many do), this is exactly the kind of person you want to be dealing with. Contractor was very responsive to our concerns and he (and his crew) often had excellent advice on how to resolve issues to everybody's satisfaction. Contractor is extremely bright, saw the project very clearly, and remembered the details. There was no "drift" and thus no surprises. When questions came up, the contractor was especially good at "checking in" to make sure we were all operating on the same assumptions. Final completed project is very much what we wanted and benefited greatly from contractor's skills (the company president is himself an excellent craftsman) and from genuine efforts to do the job well and to our satisfaction. The subcontractors all did good work and I would rate all but one of them as "excellent."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

MILLER RESTORATION & CONSTRUCTION INC is currently rated 4.7 overall out of 5.
Yes, MILLER RESTORATION & CONSTRUCTION INC offers free project estimates.
No, MILLER RESTORATION & CONSTRUCTION INC does not offer eco-friendly accreditations.
No, MILLER RESTORATION & CONSTRUCTION INC does not offer a senior discount.
No, MILLER RESTORATION & CONSTRUCTION INC does not offer emergency services.
No, MILLER RESTORATION & CONSTRUCTION INC does not offer warranties.

Contact Information

14430 SKYBIRD RD, Chesterfield, VA 23838

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