Priority Collision Center

Auto Body Work, Auto Glass, Window Tinting,

About us

Company is a Toyota Certified Collision Center. West End location: 7837 Carousel Ln. Richmond, VA 23294. West End location website: www.prioritywestendsupercenter.com. Direct tow line in case of an accident: (888) 683-1755. See website for inventory, specials & other details.

Services we offer

Body repair & paint repair both with a lifetime warranty, Full & unitized frame repair with laser measuring, Paintless dent repair, Windshield repair, Interior burns & stain repair, Wheel repair, Wheel alignments, Car window tinting, Detailing.

Reviews

5.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-2 of 2 reviews

Diane P.
12/2014
5.0
auto body repair
  + -1 more
My son had backed up in a driveway with a low brick wall and pulled the bumper loose on one side. I was very pleased with Priority Collision because they offered the option of replacing the clip that holds the bumper on rather than quoting a complete bumper replacement. A previous shop estimated a complete bumper replacement for a lightly scratched bumper. The other estimate was about $1,000 and Priority Collision did what I needed done for less than $200. I was very pleased with their work and their willingness to work with me because I was paying myself rather than going through insurance. They gave us an appointment right away and they were very professional. They gave us an estimate while we waited. We were able to schedule an appointment and get the car fixed within a couple of days. *Follow-up problem. The liner between the bumper and the engine compartment had to be replaced again just a few months after this repair - so that part of the repair did not last. The second liner cost $117(parts and labor) to replace and was replaced in May 2015, only 7 months and very few miles after the original repair. Disappointing that it wasn't warranted. I hope this second liner is installed better and lasts longer.
Description of Work: Priority Collision attached a bumper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Charles H.
04/2013
5.0
auto body repair
  + -1 more
They are very one on one. They make sure you understand what is wrong with the car. The timelines are very accurate on the repairs. It is a large repair center with lots of employees. I have never had a problem with a repair.
Description of Work: Priority Collision Center repaired my car frame.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    16201 Priority Way, Chester, VA 23831

    www.prioritycollisionrichmond.com

    Service hours

    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Body Work,
    Auto Glass,
    Window Tinting,
    Auto Towing,
    Auto Painting,
    Auto Detailing

    FAQ

    Priority Collision Center is currently rated 5 overall out of 5.

    Monday: 7:30 AM - 6:00 PM

    Tuesday: 7:30 AM - 6:00 PM

    Wednesday: 7:30 AM - 6:00 PM

    Thursday: 7:30 AM - 6:00 PM

    Friday: 7:30 AM - 6:00 PM

    No, Priority Collision Center does not offer free project estimates.
    No, Priority Collision Center does not offer eco-friendly accreditations.
    No, Priority Collision Center does not offer a senior discount.
    No, Priority Collision Center does not offer emergency services.
    No, Priority Collision Center does not offer warranties.
    Priority Collision Center offers the following services: Body repair & paint repair both with a lifetime warranty, Full & unitized frame repair with laser measuring, Paintless dent repair, Windshield repair, Interior burns & stain repair, Wheel repair, Wheel alignments, Car window tinting, Detailing.

    Contact information

    16201 Priority Way, Chester, VA 23831

    www.prioritycollisionrichmond.com

    Service hours

    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM