S&S Carpet and Upholstery LLC

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We have over 10 years of experience in the cleaning industry. We take pride in making sure that your carpet, upholstery and floors look ALMOST brand new! We would love to service your family!

Business highlights

Black Owned & Operated
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Carpet, Upholstery ,Matresses, Automobile, Tile & Grout, Hardwood Floors

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9171 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
4%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 171 reviews

Sir G.
09/2024
5.0
carpet cleaners
  + -1 more
Experience was excellent! Shortly after requesting quotes through Angi, S&S messaged. After describing the job, they sent a quote to which I agreed, and we were able to book an appt the following morning. Correspondence was thorough via text and Angi messages. Sirlance was on time, came in, looked at the area and agreed the quote was accurate. Friendly and easy to speak with, he took to task right away. He didn't track any debris from outside and didn't leave any mess inside after completion. Highly recommended professional service!
Description of Work: deep cleaning of Family Room carpet (high-traffic area) and large microfiber sectional sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Christopher W.
06/2024
5.0
carpet cleaners
  + -1 more
The guys were courteous, polite and professional. Arrived on time and did a great job cleaning a VERY dirty carpet. Paint stains, slime, dog prints you name it, S&S got it out. This is the second time we’ve used them and will definitely call again.
Description of Work: Great room, hallways and an area rug were cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Breanna K.
05/2024
5.0
upholstery cleaning
  + -1 more
Amazing customer service, very well at communication quick response time and the quality of work was unmatched. I will definitely be using them again.
Description of Work: Powerscrub upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Shay B.
04/2024
5.0
upholstery cleaning
  + -1 more
S&S did a great job both times we used their services.
Description of Work: I had 3 couches cleaned as well as carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael P.
11/2023
5.0
carpet installation
  + -1 more
They were fast to schedule and prompt! Very meticulous in completing the repair. They did a great job!!
Description of Work: Carpet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Geofrilyn H.
08/2023
5.0
upholstery cleaning
  + -1 more
On time, thorough, and made our nine-year old sectional look new. Excellent job!
Description of Work: Cleaning our sectional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Denise C.
08/2023
5.0
carpet cleaners
  + -1 more
Great price and quality work. Excellent communication in all phases of the process. Techs were extremely professional and quick!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Aaron B.
06/2023
5.0
carpet cleaners
  + -1 more
I use S&S multiple times now. They are very reasonable with pricing and do a great job. Lance and his crew are professional and courteous everytime they come over.
Description of Work: Cleaned multiple carpeted areas in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah M.
06/2023
5.0
carpet installation
  + -1 more
Timely, considerate, helpful, responsive and respectful! Great to work with😀
Description of Work: Carpet install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from S&S Carpet and Upholstery LLC
Thank you very much. Your feedback is greatly appreciated

Lorelle L.
12/2022
5.0
carpet cleaners
  + -1 more
Everything went well. Carpets cleaned. Arrived on schedule.
Description of Work: Carpets cleaned throughout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

Ellyn C.
12/2022
5.0
carpet installation
  + -1 more
It was a pleasure working with Shermelle and Sirlance of S&S Carpeting. The price was very reasonable and the stairs look fantastic. We are 100% pleased with the workmanship. If we need carpeting done in the future, we will definitely contact them.
Description of Work: Carpet stairs and landing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Bruce C.
08/2022
3.0
carpet installation
  + -1 more
Carpet installation looks very good, but had issues with how it was installed. Floor register damaged due to duct being bent sometime during the process. Dirt left on steps following carpet removal was swept onto bamboo floor in kitchen and left there until after new carpet was installed. Sliders used to move furniture initially but not used once new carpet installed. Primer on baseboards following subfloor priming. Did not vacuum/clean up following install. Wall unit hit kitchen entrance trim during re-installation. Make sure you have specifics written into contract, such as old carpet disposal location (curbside or dump), and cleanup following install.
Description of Work: Replace carpet in Living Room, adjacent hallway and stairs to finished room over garage.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$850

Response from S&S Carpet and Upholstery LLC
Thank you very much for your feedback . I'm sorry to hear you had a frustrating experience, but I definitely appreciate you bringing these issues to my attention. As you can tell from previous reviews we have and want to create a positive experience. Looks like the expansion and increase in business now calls for us to create a budget for clean up personnel. We are also creating more specific policies about moving furniture and pointing out previous damage. It was a pleasure speaking with you about each of your concerns. I’m so glad the carpet looks good and it was great sharing family stories. I have a friend.

Ola O.
07/2022
5.0
flooring contractor
  + -1 more
They did an awesome job, my teenager is very happy with her new floors. S&s have amazing customer service. They were able to schedule an appointment in short notice, they communicated with me throughout the entire proccess always keeping me in the loop. I will definitely use them again!. Thank you for makingmy daughters vision, a reallity!
Description of Work: Laminate flooring in a bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from S&S Carpet and Upholstery LLC
Thank you very much. Tell Titan I said hello.

Marcus F.
02/2022
4.0
carpet installation
  + -1 more
Prompt service; more expansive than I thought; would have liked for them to clean up carpet pieces after stretching.
Description of Work: Carpet Sales and Installation

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$350

Response from S&S Carpet and Upholstery LLC
Thank you very much your feedback is greatly appreciated

Russ B.
12/2021
5.0
carpet installation
  + -1 more
They showed up on time did a great job were courtious and completed the job making the floor look great again! I would recommend them to anyone! Also I am planning on using them again when I need some help!
Description of Work: Carpet Installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from S&S Carpet and Upholstery LLC
Thank you very much. Your feedback is greatly appreciated

Thayer B.
10/2021
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Arrived on time, courteous, professional, good value for the price!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Eugene F P.
09/2021
5.0
carpet cleaners
  + -1 more
It went great. These folks are truly professionals. We will obtain them to do any future work.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from S&S Carpet and Upholstery LLC
Thank you very much your feedback is greatly appreciated

Shay B.
05/2021
5.0
upholstery cleaning
  + -1 more
Mr. Sawyer and his son did a wonderful job. My furniture is so very clean and fresh. I will be calling them again very soon to take care of my rugs and carpet. Don't hesitate to give them a call because you'll be pleasantly surprised that they do much better than the big guys and at much better prices.
Description of Work: Cleaning of 2 couches and 1 love seat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from S&S Carpet and Upholstery LLC
Thank you very much your feedback is greatly appreciated

Steve K.
02/2021
5.0
carpet installation
  + -1 more
They were on time, professional, friendly and did an excellent job
Description of Work: Carpet Stretch
Rating CategoryRating out of 5
Yes, I recommend this pro

Edy T.
01/2021
5.0
carpet installation
  + -1 more
It went very well. Communication was on point and they made sure the issues were truly resolved.
Description of Work: Fix squeaky spots under carpet
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from S&S Carpet and Upholstery LLC
Thank you very much for your feedback

Kaitlin W.
01/2021
5.0
carpet installation
  + -1 more
S&S were communicative throughout the process. They finished the project quickly and we were very happy with the end result. The pricing was fair and the employees were pleasurable to work with! We will absolutely use them in the future for other renovations.
Description of Work: Carpet Sales and Installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Gail R.
01/2021
5.0
carpet installation
  + -1 more
Had some carpet installed in a upstairs garages/apt. Looks great! Would definitely recommend them and use them againA+A+A+
Description of Work: Carpet Sales and Installation aww
Rating CategoryRating out of 5
Yes, I recommend this pro

Diane S.
11/2020
5.0
carpet installation
  + -1 more
Hired for carpet installation. Received same day service.
Description of Work: Carpet Sales and Installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Breanna L.
11/2020
5.0
carpet installation
  + -1 more
Great people, great work great prices!!
Description of Work: Carpet Sales and Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

juanita B.
11/2020
5.0
They did an excellent job. I have used them before. I will use them again.
Description of Work: Carpet cleaned and hardwood floor cleaned and kitchen tile cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Contact information

215 Wye Oak Way, Chesapeake, VA 23323

http://snsclean.business.site

Service hours

Sunday:
2:00 PM - 6:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Auto Detailing,
Central Vacuum Cleaning,
Apartments,
Mold Testing & Remediation,
Finished Carpentry and Woodworking,
Mattresses,
Pressure Washing,
Water & Smoke Damage

FAQ

S&S Carpet and Upholstery LLC is currently rated 4.9 overall out of 5.

Sunday: 2:00 PM - 6:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

S&S Carpet and Upholstery LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, S&S Carpet and Upholstery LLC offers free project estimates.
Yes, S&S Carpet and Upholstery LLC offers eco-friendly accreditations.
Yes, S&S Carpet and Upholstery LLC offers a 10% senior discount.
Yes, S&S Carpet and Upholstery LLC offers emergency services.
Yes, S&S Carpet and Upholstery LLC offers warranties.
S&S Carpet and Upholstery LLC offers the following services: Carpet, Upholstery ,Matresses, Automobile, Tile & Grout, Hardwood Floors

Contact information

215 Wye Oak Way, Chesapeake, VA 23323

http://snsclean.business.site

Service hours

Sunday:
2:00 PM - 6:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed