Piano Tuning by Jim Smith

Piano Tuning, Musical Instrument Repair

About us

35 years full time experience regularly servicing all types of pianos in the Tidewater area (including the Eastern Shore, North Carolina and the Peninsula).

Business highlights

41 years of trusted experience

Services we offer

Piano – Tuning, Repairs, Evaluations, Appraisals. New & Used Piano Sales.

Services we don't offer

Electronic Pianos. Organs.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check

Reviews

5.058 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 58 reviews

Liao W.
06/2018
5.0
piano tuning
  + -1 more
Jim was very patient and careful. Very nice job!
Description of Work: Piano tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Piano Tuning by Jim Smith
Thanks ms.[Member Name Removed] It was a pleasure meeting you and working on your piano from jim smith piano technician

JOHN R.
12/2017
5.0
piano tuning
  + -1 more
Great, I hope to get him back soon.
Description of Work: Piano Tume & Advice

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Woodrow D.
12/2017
5.0
piano tuning
  + -1 more
Excellent and knew his stuff. Answered all questions and explained things patiently and clearly. We have found our piano tuner for the future.
Description of Work: Piano Tune

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Darlene M.
11/2017
5.0
piano tuning
  + -1 more
very well, he was very helpful and had several suggestions
Description of Work: piano tuned

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ellen B.
09/2017
5.0
piano tuning
  + -1 more
Very knowledgeable. Tuned piano. Very professional
Description of Work: I needed my piano tuned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHELLE E.
09/2017
5.0
piano tuning
  + -1 more
Jim did a wonderful job getting my piano tuned! Very knowledgeable and offered valuable advice to keep my piano playing!
Description of Work: Piano tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Piano Tuning by Jim Smith
Thanks [Member Name Removed], I'm glad the tuning went well. Your father bought a durable piano ! I'll look forward to tuning it again someday soon ( and making some other minor adjustments ). Thanks!

Susan F.
08/2017
5.0
piano tuning
  + -1 more
Jim was fantastic. He took the time needed to tune my piano up and explained what he was doing at every step. He loves pianos and gives the piano and the customer the care needed. I haveused him twice and would whole-heartedly use him again.
Description of Work: I have an old piano that needed to be tuned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Piano Tuning by Jim Smith
Thanks [Member Name Removed]! Hope to work on the piano again someday Take care

David H.
08/2017
5.0
piano tuning
  + -1 more
It was excellent. We actually ended up giving him a tip, because he did so much work. Seriously he was amazing. We are having him come back. We are just very satisfied with him. He seriously was incredible.
Description of Work: Piano tuning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Piano Tuning by Jim Smith
Thanks for the business ! from jim smith, piano tuner/technician

Vlad M.
07/2017
5.0
piano tuning
  + -1 more
Done very well. Timely and professionally.
Description of Work: Piano tuning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Piano Tuning by Jim Smith
I enjoyed traveling to house and meeting you. Thanks for the business! from jim smith piano tuner/technician

Xiaochao Z.
06/2017
5.0
piano tuning
  + -1 more
He is very knowledgeable about pianos, music, and how sound works.
Description of Work: Jim tuned our piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Piano Tuning by Jim Smith
It was a pleasure working on your piano. Thanks ! and I'll send a reminder next year. J Smith

David L.
06/2017
5.0
piano tuning
  + -1 more
Could not have been better. Very fine work and courteous service.
Description of Work: Tuned two pianos, one at church and one at home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Piano Tuning by Jim Smith
Thanks pastor [Member Name Removed], Hope to see you again next year! JS

George G.
06/2017
5.0
piano tuning
  + -1 more
Excellent. Piano sounds great, Jim gave a lot of pointers and explanations as he worked - not only does the piano now sound great, I know a lot more about the instrument.
Description of Work: Tune piano that hadn't been tuned for 30+ years

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Piano Tuning by Jim Smith
Thanks for hiring me , [Member Name Removed] I'll look forward to next time J SMITH

Dana M.
03/2017
5.0
piano tuning
  + -1 more
Great. He was very informative and knowledgeable. Will definitely be using him for future tunings. Fair price and great service. My piano sounds so much better now. It was off a whole note!
Description of Work: Needed piano tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Piano Tuning by Jim Smith
Thanks for hiring me [Member Name Removed]. I'll look forward to the next tuning. from JS

Felicia J.
12/2016
5.0
piano tuning
  + -1 more
He was prompt, and very knowledgeable. Tuning completed and the piano sounds great!
Description of Work: Piano tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Samuel P.
10/2016
5.0
piano tuning
  + -1 more
Great Jim is very prompt and professional
Description of Work: Piano tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy M.
10/2016
5.0
piano tuning
  + -1 more
It only took him a little over an hour, it's a pretty old piano, over 30 years old. It was fine.
Description of Work: Piano tuning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Virginia S.
09/2016
5.0
piano tuning
  + -1 more
Excellent! Jim is very knowledgeable about pianos, explained what he was doing relative to the age and design of my 1930's piano, was attentive to all of my questions by thoroughly answering them, and provided helpful advice on upkeep and maintenance moving forward. I highly recommend him!!
Description of Work: Piano was tuned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barri S.
06/2016
5.0
piano tuning
  + -1 more
Jim arrived absolutely on time and spent two hours tuning my piano. It sounds wonderful and we are extremely satisfied with the work. He also gave us some valuable tips and advised us on some things that could be done to improve the instrument even more. We may have that work done when the piano needs tuning again. This was NOT a "sales pitch!" He gave us a professional evaluation of what we could do IF we felt we wanted to do it. He was polite, respectful and one heck of a pianist as well as a great tuner!
Description of Work: He came to tune our baby-grand piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Mark R.
06/2016
5.0
piano tuning
  + -1 more
Jim is extremely knowledgeable. He knew the history of the Wurlitzer brand and knew that due to the manufacturing year, this particular piano was built to a higher standard then the same brand built after a certain year. This allowed to him to tune the piano in a single visit where every other piano tuner that I have spoken to told me it would take at least 4 visits to incrementally bring the piano back into tune. Jim could have done this also and charged me 4 times the price over a period of a year but instead did the best possible job he could. When I texted him about a particular twang sound in certain notes he immediately returned to resolved the "voicing" issue. I highly recommend Jim's service.
Description of Work: Brought my 70 year old piano back into tune

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Karen F.
04/2015
5.0
piano tuning
  + -1 more
He was terrific. He was super professional and knowledgeable. He made my piano sound like a concert piano and it is a real old little one. I recommend him highly to anyone. He was very reasonable.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

ERIKA C.
04/2015
5.0
piano tuning
  + -1 more
Everything went well. Mr. Smith is very professional and knowledgeable. The only negative is that he was supposed to contact me for a follow up tuning after his initial visit and he never did. I was pleased with his services though and contacted him, and he scheduled a visit quickly. By the way, my grade for price is N/A because I have nothing to compare his price to.
Description of Work: We used Jim Smith Piano Service for piano tuning and repairs.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Karen F.
12/2014
5.0
piano tuning
  + -1 more
Jim was punctual, professional, skilled and easy to talk to. It's clear that he loves his work. Before and after he tuned my piano, he played excerpts of several songs so that we could both hear exactly what a properly tuned piano should sound like. He plays beautifully, by the way. I recommend him very highly.
Description of Work: Jim gently dismantled 2 or 3 sections of my 1951 piano, inspected it thoroughly and tuned it very nicely. of course, he put the instrument back together, too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Gerald B.
04/2014
5.0
piano tuning
  + -1 more
It's a pleasure to be able to write a glowing review about Jim Smith. He knew a great deal about the value and condition of our old piano and brought it "up to snuff" in one visit. Very polite, clean and professional.....will use him again and recommend him to my friends.
Description of Work: Disassembled piano, replaced strings, cleaned and tuned it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

LaToya S.
09/2013
5.0
piano tuning
  + -1 more
With the piano being 50 years old, I wasn't sure what to expect when he opened it for the first time. While a little dusty, Mr. Smith explained our options and made reasonable recommendations. We were both surprised by the condition of the piano (he let me know we made the right investment in buying it at the price we did). After nearly two hours of non-stop tuning and testing, Mr. Smith played a catchy little tune on the piano the piano, which was very pleasing to hear. I was extremely happy with his level of professionalism, his quote and his service. I plan to call on him again at the scheduled intervals he recommended.
Description of Work: Mr. Jim Smith, came to our home to tune a piano my husband and I recently purchased at an estate sale.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Piano Tuning by Jim Smith
Thanks (removed member name)!

Gail S.
08/2013
5.0
piano tuning
  + -1 more
He was incredible! Such a nice person...and so knowledgeable! He knew all about my piano and was able to tell me lots of great info. He is an accomplished pianist, and while tuning, I enjoyed his playing immensely! I can't believe what he was able to do with my piano; it sounds like it did when I purchased it 35 years ago!
Description of Work: Jim tuned my ppiano, which had not been tuned in over 30 years!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Piano Tuning by Jim Smith
Thanks (removed member name)!
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Contact information

736 Wood Duck Ln, Chesapeake, VA 23323

http://www.jimsmithpianoservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Piano Tuning,
Musical Instrument Repair

FAQ

Piano Tuning by Jim Smith is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Piano Tuning by Jim Smith accepts the following forms of payment: Check
No, Piano Tuning by Jim Smith does not offer free project estimates.
No, Piano Tuning by Jim Smith does not offer eco-friendly accreditations.
Yes, Piano Tuning by Jim Smith offers a 10% senior discount.
No, Piano Tuning by Jim Smith does not offer emergency services.
Yes, Piano Tuning by Jim Smith offers warranties.
Piano Tuning by Jim Smith offers the following services: Piano – Tuning, Repairs, Evaluations, Appraisals. New & Used Piano Sales.
Electronic Pianos. Organs.

Contact information

736 Wood Duck Ln, Chesapeake, VA 23323

http://www.jimsmithpianoservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed