Piano Tuning by Jim Smith
About us
35 years full time experience regularly servicing all types of pianos in the Tidewater area (including the Eastern Shore, North Carolina and the Peninsula).
Business highlights
41 years of experience
Services we offer
Appraisals. New & Used Piano Sales., Evaluations, Piano – Tuning, Repairs
Reviews
5.058 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 2% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 58 reviews
Liao W.
Jun 2018
Jim was very patient and careful. Very nice job!
Response from Piano Tuning by Jim Smith
"Thanks ms.[Member Name Removed] It was a pleasure meeting you and working on your piano from jim smith piano technician"
JOHN R.
Dec 2017
Great, I hope to get him back soon.
Woodrow D.
Dec 2017
Excellent and knew his stuff. Answered all questions and explained things patiently and clearly. We have found our piano tuner for the future.
Darlene M.
Nov 2017
very well, he was very helpful and had several suggestions
Aaron B.
Nov 2017
Great! Very friendly
Kenny V.
Nov 2017
very well thanks
George W.
Oct 2017
Excellent/very well
Ellen B.
Sep 2017
Very knowledgeable. Tuned piano. Very professional
MICHELLE E.
Sep 2017
Jim did a wonderful job getting my piano tuned! Very knowledgeable and offered valuable advice to keep my piano playing!
Response from Piano Tuning by Jim Smith
"Thanks [Member Name Removed], I'm glad the tuning went well. Your father bought a durable piano ! I'll look forward to tuning it again someday soon ( and making some other minor adjustments ). Thanks!"
Susan F.
Aug 2017
Jim was fantastic. He took the time needed to tune my piano up and explained what he was doing at every step. He loves pianos and gives the piano and the customer the care needed. I haveused him twice and would whole-heartedly use him again.
Response from Piano Tuning by Jim Smith
"Thanks [Member Name Removed]! Hope to work on the piano again someday Take care"
David H.
Aug 2017
It was excellent. We actually ended up giving him a tip, because he did so much work. Seriously he was amazing. We are having him come back. We are just very satisfied with him. He seriously was incredible.
Response from Piano Tuning by Jim Smith
"Thanks for the business ! from jim smith, piano tuner/technician"
Vlad M.
Jul 2017
Done very well. Timely and professionally.
Response from Piano Tuning by Jim Smith
"I enjoyed traveling to house and meeting you. Thanks for the business! from jim smith piano tuner/technician"
Sallie G.
Jul 2017
unknown
Deborah M.
Jun 2017
Work was done to my satisfaction.
Response from Piano Tuning by Jim Smith
"Thanks! [Member Name Removed] I'll look forward to the next time from jim smith piano technician"
Xiaochao Z.
Jun 2017
He is very knowledgeable about pianos, music, and how sound works.
Response from Piano Tuning by Jim Smith
"It was a pleasure working on your piano. Thanks ! and I'll send a reminder next year. J Smith"
David L.
Jun 2017
Could not have been better. Very fine work and courteous service.
Response from Piano Tuning by Jim Smith
"Thanks pastor [Member Name Removed], Hope to see you again next year! JS"
George G.
Jun 2017
Excellent. Piano sounds great, Jim gave a lot of pointers and explanations as he worked - not only does the piano now sound great, I know a lot more about the instrument.
Response from Piano Tuning by Jim Smith
"Thanks for hiring me , [Member Name Removed] I'll look forward to next time J SMITH"
LOREYNA Y.
Jun 2017
Professional, knowledgeable
Dana M.
Mar 2017
Great. He was very informative and knowledgeable. Will definitely be using him for future tunings. Fair price and great service. My piano sounds so much better now. It was off a whole note!
Response from Piano Tuning by Jim Smith
"Thanks for hiring me [Member Name Removed]. I'll look forward to the next tuning. from JS"
Felicia J.
Dec 2016
He was prompt, and very knowledgeable. Tuning completed and the piano sounds great!
Samuel P.
Oct 2016
Great Jim is very prompt and professional
Amy M.
Oct 2016
It only took him a little over an hour, it's a pretty old piano, over 30 years old. It was fine.
Virginia S.
Sep 2016
Excellent! Jim is very knowledgeable about pianos, explained what he was doing relative to the age and design of my 1930's piano, was attentive to all of my questions by thoroughly answering them, and provided helpful advice on upkeep and maintenance moving forward. I highly recommend him!!
Barri S.
Jun 2016
Jim arrived absolutely on time and spent two hours tuning my piano. It sounds wonderful and we are extremely satisfied with the work. He also gave us some valuable tips and advised us on some things that could be done to improve the instrument even more. We may have that work done when the piano needs tuning again. This was NOT a "sales pitch!" He gave us a professional evaluation of what we could do IF we felt we wanted to do it. He was polite, respectful and one heck of a pianist as well as a great tuner!
Mark R.
Jun 2016
Jim is extremely knowledgeable. He knew the history of the Wurlitzer brand and knew that due to the manufacturing year, this particular piano was built to a higher standard then the same brand built after a certain year. This allowed to him to tune the piano in a single visit where every other piano tuner that I have spoken to told me it would take at least 4 visits to incrementally bring the piano back into tune. Jim could have done this also and charged me 4 times the price over a period of a year but instead did the best possible job he could. When I texted him about a particular twang sound in certain notes he immediately returned to resolved the "voicing" issue.
I highly recommend Jim's service.
I highly recommend Jim's service.
Licensing
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FAQ
Piano Tuning by Jim Smith is currently rated 5.0 overall out of 5.
No, Piano Tuning by Jim Smith does not offer free project estimates.
No, Piano Tuning by Jim Smith does not offer eco-friendly accreditations.
No, Piano Tuning by Jim Smith does not offer a senior discount.
No, Piano Tuning by Jim Smith does not offer emergency services.
No, Piano Tuning by Jim Smith does not offer warranties.