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Mr. Rogers Windows

4.7

(166) Verified Reviews

Founded 1986 • With Angi since May 2006

Awards and Badges

Angi Super Service Award badge
Super Service
Award 2020

Business Highlights

Family Owned & OperatedFamily Owned & Operated
Eco FriendlyEco Friendly
Wears MaskWears Mask
Licensed
Trade License Number
2705076120
Trade License Locale
VA
Trade License Authority
Virginia: Contractors
Trade License Expiration
05/31/2023
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Closed
Monday
8:30 AM - 5:00 PM
Tuesday
8:30 AM - 5:00 PM
Wednesday
8:30 AM - 5:00 PM
Thursday
8:30 AM - 5:00 PM
Friday
8:30 AM - 5:00 PM
Saturday
9:00 AM - 2:00 PM

Company Contact

1019 Eden Way N

Chesapeake, VA 23320

Description

Mr. Rogers Windows featuring Renewal by Andersen is proud to serve the window replacement and patio door replacement needs of the Virginia Beach metro area. We are the window replacement division of Andersen Windows, drawing on the Andersen tradition of over 110 years of quality, innovation and craftsmanship. Our turnkey process begins with a call from you and includes a respectful in-home sales consultation, custom-manufacturing of replacement windows to precisely fit your home and installation by a dedicated team of professionals. Best of all, we stand behind our products and installation with one of the strongest warranties in the window replacement business. Mon - Fri: 8:30am - 5pm Sat: 10am - 2pm...

Verified Reviews

4.7

(166) Verified Reviews

Ratings Distribution

5

135

4

15

3

3

2

8

1

5

Rating Details

Price

4.0

Professionalism

4.8

Punctuality

4.8

Quality

4.9

Responsiveness

4.7

Read reviews by category

window replacement (148)door installation (39)egress window (10)siding companies (3)insulation (3)
Showing 1-10 of 166 reviews
1.0

07/23/2021

Found that they told a disabled Veteran that they wouldn't have hired her if they knew she had a disability. I find this reprehensible. I would not use a company that treats disabled veterans in this manner.

Description of Work
Dif not need work done

Category egress windows

Work Completed On 07/23/2021

3.0

06/21/2021

I was promised excellent work for the money I pay. The product I received is barely satisfactory. The windows are new, but that is the only good thing about them. The alignment of window parts is very poor, the UV film inside the windows has bubbles, screws are sticking out of the inside frame, caulking is uneven. Scheduling service made every effort for me to never meet with the team, even when I...

Description of Work
Windows replacement in the house

Category replacement windows

Services Performed? Yes

Work Completed On 06/21/2021

Service Provider Response

[Member Name Removed], thank you for sharing your feedback. We apologize if you feel that you are not getting the treatment you deserve. We strive to make each customer feel heard and understood so that they can feel satisfied with their project. Our team does try to be as accommodating as possible while still being able to serve others. We also try our best to give the best customer service from ...
5.0

09/12/2020

We were very satisfied with worked performed and the crew was very friendly, professional and answered any question we had regarding work. Would recommend Mr. Rogers Windows to anyone needing top of the line windows.

Description of Work
Replace front windows

Category replacement windows

Cost $12,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 09/10/2020

Images

Review for Mr. Rogers Windows - 1019 Eden Way N, Chesapeake, VA - 38869491

+2 More

1.0

08/11/2020

average cost per window plus labor was $2000 dollars. Will not recommend this company and do not see how it received an 'A' rating on finance or cost.

Description of Work
Window replacement

Category replacement windows

Work Completed On 08/10/2020

Service Provider Response

Thank you for your feedback, and your consideration. We agree that windows are a big investment, particularly for specialty windows and it’s important to make a smart decision, which is why homeowners should research windows before they purchase. We believe important home improvement projects have to last which is why we unite our long-lasting windows with expert installation, and a warranty that ...
5.0

07/21/2020

Not the time to hire their services

Description of Work
Estimate for windows

Category replacement windows

Hire Again? Yes

Work Completed On 07/21/2020

Service Provider Response

Thank you for giving us the opportunity to try and earn your business. Keep us in mind when the time is right to move forward with your project, we'd love to help.
5.0

02/28/2020

Duane B. and Josh M. were wonderful installer. Prompt and did great job. Highly recommend.

Description of Work
12 double hung windows

Category replacement windows

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/28/2020

Service Provider Response

[Member Name Removed], Thank you for taking the time to leave a review. We appreciate the opportunity to help you with your project.
5.0

02/20/2020

Door Crew Craig B. and Zachary O. This crew did an excellent job on the patio door installation. They hit the ground running after going over the process with me, answered any questions I had. Extremely happy with the way they Cleaned up afterwards. I would not have known they had been there except for the beautiful new patio door in my home. I look forward to seeing my new windows when that job i...

Description of Work
Patio door installation

Category doors

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/19/2020

Service Provider Response

[Member Name Removed], thank you for allowing us into your home to help with your project. We're thrilled to hear that you are extremely happy! Our teams like for their workmanship to speak volumes and by being detailed and clean, we can achieve that. We look forward to completing your window install as well!
5.0

11/27/2019

Wow. We continue to be blown away by the quality and service of Mr Rogers windows. We had our entry door and a sliding patio door installed several years ago and have been pleased with ongoing customer care - 8 years after entry door install, Mr Rogers replaced hardware and door sweep at no charge! So, when Hurricane Dorian pushed water in through 3 of our 20 year old vinyl windows, we called agai...

Description of Work
Replacement of 12 windows

Category replacement windows

Cost $20,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 11/27/2019

Service Provider Response

[Member Name Removed], we are so pleased that you chose to work with us on another project. We're happy to provide you with the same level of excellent care and attention to detail this time around too. We love to deliver the W.O.W. Thank you for your kind words and allowing us back into your home.
5.0

05/28/2019

Mr. English, the company salesman for Mr. Rogers' Windows, was very friendly and low pressure and always answered the many questions I had and promptly returned phone calls and e-mails. The windows sold themselves with his help as well as a very much appreciated discount coupon. Since I already had 5 Andersen Renewal windows from a past remodeling project, I wanted to make sure that I'd get the sa...

Description of Work
I needed replacement windows.

Category replacement windows

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/20/2019

Service Provider Response

[Member Name Removed], Thank you for your kind words. We are thrilled that you are thrilled with your new windows. The quality of the Fibrex material doesn't need much selling, just education as to its benefits and it sounds like you knew it would be a good fit for your needs. We are glad that you had such a wonderful experience with our company and we are grateful you trusted us with your project...
5.0

05/23/2019

Perfectly. Quality of the product and the installation were outstanding.

Description of Work
35 windows and 1 french door set

Category replacement windows,doors

Cost $100,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/23/2019

Service Provider Response

[Member Name Removed], Thank you so much for trusting us with your project and for the review. We strive to deliver the best service at all levels and we are pleased to know that you think our product and installation were outstanding.

Services Offered

replacement windows, window replacement, window installation, double hung windows, french doors, sliding glass doors, specialty windows, bay windows, bow windows, casement windows, awning windows, patio doors

Services Not Offered

Garage Doors

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
Emergency Service
No
Warranties
Yes