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Masons Heating & Cooling, Inc

Heating and Air Conditioning, Air Duct Cleaning

About us

MISSION STATEMENT Mason's Heating and Cooling, Inc takes pride in being a full service HVAC company. We want to ensure that everyone receives comprehensive, quality customer service. Our Team The technicians at MHC are highly qualified, experienced, and skilled in their craft. Their focus is always on making the customer's home a better place to live.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

We repair, replace and service all brands and models of HVAC equipment.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
33%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
5.0
professionalism
4.3
responsiveness
4.7
punctuality
5.0
Showing 1-3 of 3 reviews

Jody H.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Our AC was not working and our home warranty company assigned Mason's Heating and Cooling to us. I was a little hesitant because of their "B" rating on Angie's List. I'm very happy to report that they were great! Eric was the technician and he was so personable, professional and knowledgeable. Eric replaced the capacitor and by bed time our upstairs was cool again. I will use them again.
Description of Work: AC Not Working: Our AC was not working and our home warranty company assigned Mason's Heating and Cooling to us. I was a little hesitant because of their "B" rating on Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Erica M.
12/2015
4.0
heating & air conditioning/hvac
  + -1 more
Home warranty sent them out. It was under home warranty. So, I just had to pay the deductible. I just had a problem with his level of professionalism. He didn't introduce himself when he came to the door. He just was ready to come into the house. The entire time he was working, he was on his cellphone on a person call.
Description of Work: The air-conditioner wasn't blowing. So, they ended up changing the thermostat.

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0


Todd G.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
One of my AC units died the week before in the summer heat and we needed the units replaced. My husband through recommendations from colleagues found Mason's Heating and Cooling. They came over quickly and provided a quote. After comparing prices Mason's was able to match prices with another competitor. The work they perform was good. They installed the new equipments and performed system checks to ensure it was running correctly. They were professional and vacuumed the areas of insulation (from the attic). Overall, we were satisfied with the work.
Description of Work: Remove and replace two AC condenser units, pumps, and install new thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,950

    Contact information

    820 LIVE OAK DR SUIT, E, Chesapeake, VA 23320

    http://masonsheatingandcooling.com

    Service hours

    Sunday:
    1:30 PM - 1:30 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    1:00 PM - 11:30 AM
    Saturday:
    1:30 PM - 1:30 PM

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning

    FAQ

    Masons Heating & Cooling, Inc is currently rated 4.7 overall out of 5.

    Sunday: 1:30 PM - 1:30 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 1:00 PM - 11:30 AM

    Saturday: 1:30 PM - 1:30 PM

    Masons Heating & Cooling, Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Masons Heating & Cooling, Inc offers free project estimates.
    No, Masons Heating & Cooling, Inc does not offer eco-friendly accreditations.
    Yes, Masons Heating & Cooling, Inc offers a 10% senior discount.
    Yes, Masons Heating & Cooling, Inc offers emergency services.
    Yes, Masons Heating & Cooling, Inc offers warranties.
    Masons Heating & Cooling, Inc offers the following services: We repair, replace and service all brands and models of HVAC equipment.

    Contact information

    820 LIVE OAK DR SUIT, E, Chesapeake, VA 23320

    http://masonsheatingandcooling.com

    Service hours

    Sunday:
    1:30 PM - 1:30 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    1:00 PM - 11:30 AM
    Saturday:
    1:30 PM - 1:30 PM