Founded 2003 • With Angi since July 2006
Angi Certified
2022 Super Service Award
Read reviews by category
01/30/2023
William S.
They came and fix the roof but after a week I figured out that the roof wasn't fixed because it was still leaking. They came multiple times but they can't still fix it and all of a sudden they didn't come back to fix it. I already spent thousand of dollars for this.
Description of Work
Roofing
Category roofing
Services Performed? Yes
Work Completed On 08/12/2020
08/22/2022
Jay M.
Great work Very quick kept site work tidy.
Description of Work
Roof replacement
Category roofing
Services Performed? Yes
Hire Again? Yes
Work Completed On 08/23/2022
Service Provider Response
Thank you so much for taking the time to share your review. We are very happy to know you are pleased with our work and we look forward to being of service to you again when you're ready for that addition.08/22/2022
Pamela J.
Everything went smoothly. They were on time. Worked very efficiently. They also included our shed roof in the price. They were the best quote we got for the work we wanted done. There was no mess left behind. The roof looks great. My husband and I were so pleased with the roof that we had them come back out several weeks later to put new gutters on the house.
Description of Work
New Roof Installed
Category gutter repair, roofing
Services Performed? Yes
Hire Again? Yes
Work Completed On 05/19/2022
Service Provider Response
Thank you [Member Name Removed]! It's so good to know how pleased you and your husband are with our work. We take pride in doing our best on each and every job and are so glad we were able to make your roof and gutter replacements a smooth, stress-free experience.08/22/2022
Bobbie K.
GREAT! So I also got new gutters too. I would use them again for other services.
Description of Work
Roof replacement
Category gutter repair, roofing, outdoor lighting
Services Performed? Yes
Hire Again? Yes
Work Completed On 08/22/2022
Service Provider Response
Thanks for taking the time to share your feedback with us. It's always good to hear from our happy customers! We appreciate your business and look forward to working with you again in the future should the need ever arise.08/20/2022
Tim H.
We used Jayhawk to install gutter guards on our new home in Norfolk. They were very responsive and quoted a very reasonable price for the project. They were flexible with communication, using text, email, and phone calls as needed. Once we scheduled the install, the team showed up on time and got everything done in record time. When they finished they explained everything and answered my questions. Overall a great experience -- I'd highly recommend them!
Description of Work
Install gutter guards for a new home in Norfolk
Category gutter cleaning, gutter repair
Cost $1,300
Services Performed? Yes
Hire Again? Yes
Work Completed On 07/20/2022
Service Provider Response
Thank you for sharing your feedback with us Mr. [Member Name Removed] - it is greatly appreciated! We love hearing that you found us to be responsive, informative, fast and that you'd highly recommend us. It was a pleasure serving you and we look forward to doing so again in the future should the need ever arise.06/10/2021
Malisa B.
Job went very well. Personal involvement of the owner was a plus (he showed up to check with us on the Sunday before the job was to start). His crew put in extra time to finish the job before rain delayed the project. We'd hire them again.
Description of Work
roof replacement
Category roofing
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/09/2021
Service Provider Response
Thank you so much for sharing your feedback with us! We are delighted to know you are so pleased with our efforts and are enjoying that pretty new roof. We look forward to working with you again for your siding and window replacements.06/07/2021
Lisa C.
We love our new roof. The team at Jayhawk took excellent care of us in a professional and timely manner. Chili 🌶 made sure our questions were answered and he kept us informed. The crew members were diligent and hard working. The had our roof done by 3pm that same day and even took extra care to cover the bushes next to the house so they would not be damaged. I highly recommend Jayhawk!!!
Description of Work
Roof replacement
Category contractors, roofing
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/07/2021
Service Provider Response
Thank you so much for your review! Excellent care to every customer is what we strive for and it's so rewarding to hear when we've hit the mark. We are very happy to know you are so pleased with our work, that you found us to be professional and that you'd recommend Jayhawk to your family and friends. We look forward to being of service to you again whenever the need may arise.05/17/2021
Brian D.
We have used Jayhawk three times now for different services and they have been professional and their services have been outstanding.
Description of Work
Roof replacement
Category roofing
Services Performed? Yes
Hire Again? Yes
Work Completed On 05/17/2021
Service Provider Response
Thanks for sharing your feedback [Member Name Removed]. It's always a pleasure working with you and we greatly appreciate your repeat business!05/03/2021
Kim F.
THIS COMPANY IS FANTASTIC! These guys really know their stuff- our experience with them has been flawless from start to finish (they also installed our new roof 3 months ago). Not only were both jobs done quickly and cleanly, the customer service was friendly, helpful, and professional from initial estimate to final cleanup. Most important, both the roof and siding look absolutely amazing. We will definitely hire them again for future projects. -David Friedman
Description of Work
Vinyl siding installation a week ago
Category siding
Cost $8,500
Services Performed? Yes
Hire Again? Yes
Work Completed On 04/23/2021
+1 More
Service Provider Response
Thank you so much Mr. [Member Name Removed]. We consider ourselves so fortunate to have customers of your caliber. It was a pleasure working with you once again! The total transformation of your home is quite impressive, even if we do say so ourselves!! We look forward to serving you and your family again any time the need may arise.04/21/2021
Carolyn S.
Jayhawk Exteriors completed an exemplary job reroofing my home! Throughout the process, the crew were professional and hardworking...They used tarps and cleanup was thorough with magnets finding loose nails! What really clinched the deal, was they used a rubber tire dumpster and even placed a tarp under it on my nice new driveway!! I am so very pleased with my beautiful new roof! Thank you, Jayhawk!
Description of Work
Reroofing on 2 story home with attached 2 car garage...
Category roofing
Services Performed? Yes
Hire Again? Yes
Work Completed On 04/19/2021
Service Provider Response
Thank you so much for your kind review and sharing your feedback with us! We are delighted to know you are so pleased with us and are enjoying that pretty new roof. We look forward to working with you again in the future for any of your exterior remodeling needs.04/15/2021
James D.
I am still in shock at what happened. The roofing installer we worked with was rude and condescending with me throughout the estimate process. He acted as if my questions during the estimate process were annoying. In the beginning of February the first estimate was done virtually with aerial views but since we had a flat roof, he came to the property and did a visual inspection of it. He pointed to a spot where the debris trailer would be placed that my husband thought was the grass beside the greenhouse . He came out a second time because we were thinking of shortening our carport and he was checking to see if they could do the work for us (which they could not) . We ultimately decided to go with Jayhawk because the price was good and the reviews were good; and I thought maybe he was just having some bad days. We knew the shingles were on backorder but when I sent an email to try and get an update, he didn't respond. I waited about a week and sent another email. He finally called me back and said "Why didn't you just call me?! I told you it would take awhile for the shingles to get in." So the shingles finally come in and we got the install date for today. I talked with him yesterday (and he was actually polite). We had a long discussion about moving cars out of the driveway for them to get the equipment close to the house. We have a concrete double car width driveway and a gravel single driveway so I clarified the cars had to be moved off of the concrete driveway. We moved the cars and a work trailer off it, but didn't move some mowers and table (he didn't tell us to). Well we didn't move the cars on the gravel driveway, and that SET HIM OFF. Even at this point we were willing to move the cars because we knew it must have been a misunderstanding. But he was so angry and belligerent that there was no other option. He said we should they had to move our mowers and table too. Again, we would have done all of this had we known.
Description of Work
Roof replacement
Category contractors, roofing
Work Completed On 04/15/2021
Service Provider Response
Clients are given info sheet w/estimate. It states to have driveway completely clear by 7 am day of job. Home w/2 driveways. Day of job, both are full, 1 w/cars directly under roof line - damage from falling debris is a high concern. 2nd w/cars, table/chairs, garden equip., large pile of rock. Estmr calls & knocks to get cars moved - no answer. Crew tarps landscaping, moves table, chairs, garden equipment, etc. Mrs. Homeowner (HO) answers & again fusses over material wait & asks why cars had to move! Estmr felt w/the continued friction over moving cars (known from day 1) job wouldn’t go well. We decline job (SEE DETAILS BELOW) We extended every courtesy to this HO & they try to hurt us w/this review. If Estmr was so “rude & condescending” throughout process, why sign a contract w/him? DETAIL TIMELINE 2/4 HO requests estimate. Estimate sent w/info sheet same day 2/10 HO requests 1st change; we revised contract. HO emails to change shingle. We advise upgrade cost & it’d be a special order w/extra delivery time. HO approves upgrade & requests an unavailable color. We give all color options. HO picks color, says “we aren’t in a big hurry” 2/11 HO has more questions. We answer, ask if ready w/color to write it on contract, & return so we can order material 2/17 HO has more work. Estmr goes back, met Mr HO for 1st time. We don’t do structural, so we can’t do carport requested 2/23 HO “ready to sign but don’t know correct price” (due to all the revisions) 2/24 Sent HO correct price 2/26 HO says “ready to sign but no printer” advise Estmr will bring copy to sign. HO asks about nonexistent warranty clause - we explain warranty again, ask them to review contract to ensure they are clear & comfortable w/it 3/4 HO sent contract 3/8 HO asks why not heard anything - Nothing new in 4 days - told numerous times of extended delivery time & that we’d keep them posted 3/29 Sent HO ETA of shingles 4/9/21 4/9 Tell HO materials are in & will do job on 4/15-16 4/13 Tell HO rain forecasted; date changed to 4/19 4/19 Decline job04/13/2021
Melissa E.
Chili was great in helping me select the perfect color for my new roof. He left samples and suggested I take notice of the roofs I liked in the neighborhood. The Jayhawk team was great. They arrived on time, were professional, detail oriented, & did a super job with clean up. Simply put.... my new roof is beautiful! My confidence in their work is priceless!
Description of Work
Roof Replacement
Category roofing
Services Performed? Yes
Hire Again? Yes
Work Completed On 04/07/2021
Service Provider Response
Thank you so much for your feedback [Member Name Removed]! We are so pleased to know you are enjoying your beautiful new roof and that we were able to instil confidence in our company and our work. We look forward to the opportunity of working with you again in the future should the need ever arise for additional exterior work on your home.03/18/2021
Deborah C.
An excellent job, start to finish. Of 3 bids, Jayhawk was in the middle and the research I did on the GAF roof system, and what Jayhawk proposed was the deciding factor. A four man crew stripped the old roof to the sheeting and installed the GAF system, just as my research indicated it should be done. All landscaping was covered during demo, all trash hauled away and a thorough sweep for debris and nails made it a turn-key job. My home is a one story, four bedroom, "L" shaped, with a sunroom, and the job was done in ONE day, I was impressed. The nice touch was all roof pipes, vents were painted a matching color.
Description of Work
Complete roof replacement - shingles & bad roof plywood
Category roofing
Cost $6,400
Services Performed? Yes
Hire Again? Yes
Work Completed On 03/05/2021
Service Provider Response
Thank you for taking the time to share your feedback with us. We love knowing we were able to meet/exceed your expectations and that you are pleased with our work. Enjoy that beautiful new roof! We look forward to being of service to you again in the future should the need ever arise.02/13/2021
SUSAN A.
Ronnie came to provide a reasonable estimate for the repair and completed the work as stated, in good time. Ronnie and his team came at the stated time and kept us informed as to their progress. When additional work was needed, this was also completed in a timely manner. We are very pleased with this work, especially, as Ronnie was very willing to explain what was needed and to answer our questions, we would have no hesitation in hiring Jayhawk Exteriors for future work.
Description of Work
Repair leaking porch roof
Category contractors, roofing
Cost $4,700
Services Performed? Yes
Hire Again? Yes
Work Completed On 02/08/2021
Service Provider Response
Thank you so much for your review [Member Name Removed]! We are very happy to know you are so pleased with our work and that you'd use Jayhawk for future exterior work. We look forward to being of service to you again whenever the need may arise.01/29/2021
Robert & Janis K.
They did an excellent job and were very professional. They even notified our neighbors with a flyer to let them know they will be doing the work that day. They were punctual, polite, and cleaned up after they were done. We would highly recommend them and we would definitely hire them again.
Description of Work
They put a roof on our home when we first moved here.
Category roofing
Services Performed? Yes
Hire Again? Yes
Work Completed On 10/15/2019
01/20/2021
John P.
Great. Punctual, professional and thorough!
Description of Work
Roof repair
Category contractors, roofing
Services Performed? Yes
Hire Again? Yes
Work Completed On 01/20/2021
01/16/2021
Marilyn K.
Everything was excellent. They arrived on time, finished the job in one day. Very professional. Very quite. Everything clean and in order when they left. Will definitely recommend to friends.
Description of Work
New roof on house, garage, patio and shed.
Category decks, roofing
Cost $7,365
Services Performed? Yes
Hire Again? Yes
Work Completed On 01/15/2021
01/15/2020
Elizabeth E.
Great! They showed up the next morning and set the repairs for the next morning - before the rain. They did a great job for a reasonable price.
Description of Work
Repair flashing around chimney and replace rotter boards
Category roofing
Cost $600
Services Performed? Yes
Hire Again? Yes
Work Completed On 01/06/2020
10/22/2019
Pamela H.
The job was done perfectly; we had to reschedule a bit due to weather, but I was kept informed the entire time and it looks great.
Description of Work
A roof side trim needing replacing.
Category siding
Cost $385
Services Performed? Yes
Hire Again? Yes
Work Completed On 10/15/2019
10/03/2019
Abby B.
I used Jayhawk exteriors 3 years ago for a very small install of gutters (on an addition in the back). When it came time to wrap my windows, facia, soffit etc as well as get new gutters, I knew who I would call. James came out and gave me an estimate, he was on time and professional. The crew showed up as planned and the job was completed on time and for the price agreed upon. The crew was friendly and respectful. After full inspection of the job, I asked James to send someone back out to caulk a few more spots. No questions asked, James sent someone out (foreman from my job) to fix those few spots and that was it. I’m very pleased with their work AND their crew.
Description of Work
wrap 17 windows, new gutters and wrap soffit etc
Category gutter repair, replacement windows
Cost $4,500
Services Performed? Yes
Hire Again? Yes
Work Completed On 09/30/2019
09/03/2019
Susan K.
Ronnie did an outstanding job. He was on time and went about his work in a very professional manner. If I ever need exterior work done again, Ronnie and Jayhawk will be the people I call!
Description of Work
Repair facia alum. covering and repair sliding roof shingles
Category roofing, siding
Cost $680
Services Performed? Yes
Hire Again? Yes
Work Completed On 09/03/2019
06/17/2019
Ashlyn L.
Our roof was over 20 years old and we discovered a leak. I got quotes from two companies but once I met James and he explained my quote I didn't need any additional information I wanted Jayhawk to do our roof. The crew started in the morning and they finished by the afternoon with both our house and the exterior garage and it looks great. This whole process took about 2 weeks and I could not be pleased.
Description of Work
Roof Replacement
Category roofing