Chesapeake Well And Pump Service Inc

From the first time I met Steve, he was very short with me and had this condescending tone with me. I had purchased my first new home and didn't know that irrigation systems had to be winterized. I was never told that I had to do this when the weather got cold. Once Steve came out he looked at it and saw that my back flow needed to be replaced because it had burst. I distinctly remember him telling me that we would come out when the weather warmed up and take care of it for free. Now when someone tells you that, you don't easily forget it. So sure enough I called him about a month later and first thing he tells me is that it costs money. I didn't even mention anything about the price yet. I simply told him who I was and that he had come out to place earlier. He said he remembered me and went right into telling me that it was going to cost money. Now why would he go ahead and mention the money if I didn't even say anything about that yet? Hmmm.. So of course I tried to refresh his memory and tell him that he had told me he was going to do it for free and before I could finish he begins exclaiming that he did not say that. Boy was he adamant about it too. It was almost comical hearing him go irate. I simply told him that if he could honestly say that he didn't offer the work for free then I'd let it go. Of course he still denied it so I said I ok, but that I was going to go with someone else. Of course he began to get upset again claiming that he never said anything about doing free work, but its funny that I remember the exact opposite. When someone says they are going to do something for free, you don't easily forget it. Then again I guess if you are the one who said it, you would "easily" forget it. Needless to say, Steve is the company president. If that's how the company is run, then I would rather do business with someone else even if they are more expensive. Money is not an issue for me...its character and Steve, my friend, you just showed me yours. On a side note most of my sprinkler heads on the borders of my lawn are facing my neighbors' yards....Good one Steve!