Chesapeake Auto Center Inc.

Went great, work is guaranteed, prices are very competitive. Won't go anywhere else.

unknown

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So glad we joined Angie's list to get the name of this place!   We went to the shop at 10 am, described the problem. 
Mr. Ranno asked us to come back at 1 pm. We only have one car. He said no need to rent a car.  We went back at 1 pm and his people got the part and repaired the handle by around 3 pm. It didn't seem that long. We sat in the waiting room and watched TV.
He came out and chatted with us. Showed us the part they took out. Couldn't believe they would do the work right away.
A very pleasant experience.  He even turned on a heater in the waiting room in case we were cold.  I am overjoyed to find this shop and it's very honest owner who knows what he is doing.  Definitely going to go back if needed and share his name with others
The bill was $258.19 but he reduced it to $200. because he said it didn't take as long to do it as he had thought.  It is very heartwarming to find someone like this you can trust who makes you feel like an old friend.

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E

unknown

It went very well.  "D" was very easy to work with.  I was always able to reach him via phone.  He always explained my options to me, and never pushed me with anything.  The work was done as scheduled, on time.  He even had a coupon because I used Angie's List that saved me $63.  Overall, I think they did a very good job, and I will use them in the future.

unknown

not badly some miscommunication on when my vehicle would ready and didn't call me when work was done. but it was good work for a good price.

Did a great job and price was reasonable.  Car's AC runs fine now.

unknown

unknown

Sebastian and Carol are good people. I have been dealing with them for
5years they can do it all and charge a reliable price for there work.
If you want someone who you can depend on Sebastian and Carol are great to deal with.

unknown

I have been in this area for a few years. I have several cars one being a 91 Toyota Corolla which I usually take to the dealer for service. I have tried a few mechanics other than the dealers with less than a positive experience. I found out my water pump was going bad on my 91 Corolla so I decided to search for an auto center. Chesapeake Auto Center was close to my home and had great reviews on Angie's list so I decided to give them a try. I went in and spoke with Sebastian about the water pump possibly needing to be replaced. He thoroughly listened to what was going on with the car's leaky water pump and went out personally to see what was going on with the cars. He started the car and verified the leak. Sebastian is a real deal honest guy from the old school with great customer service. The Chesapeake Auto Center replaced my water pump the same day at a good price. I feel comforatable saying this is where I will be taking both of my cars in the future.

This place was fantastic. They did a great job performing the required tuneup maintenance on my Nissan. Plus they're family owned and honest. The owner was great to talk to as well. Overall a great experience. Highly recommended for your car care needs!

Perfect. Very courteous.

Came in for an oil change and got so much more. They really took the time and took care of me. Customer service is top notch and make you feel welcome. I'll be coming here from now on!

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It went well. They were nice, courteous, and it was a good price. I thought they were very informative.

I was very impressed. I spoke with a young lady on or around 22 November and informed her that I would be utilizing the businesses' drop-box to leave my Impala well after the close of business hours. She was very friendly and accommodating. I left a detailed message along with my key that night. By about 10:00 am the next day, I received a call updating me as to what was wrong and which issues were pressing and which were safe to address at a later date. I preferred to get everything done at once and I was told that I would receive a call later in the day with an estimate that would factor in the costs of parts and labor. At about 11:30 am, I was given a final estimate which was lower than what I expected for such work (disclaimer: I am not a "car guy" at all, but a couple of co-workers who are savvy where vehicles are concerned agreed that this price was fair in comparison to other auto shops in their experience). Since this exchange took place on a Friday, I wasn't expecting to hear back from anyone until the middle of the following week at the earliest. I was delighted when I recieved a phone call from Mr. Sebastien stating that my car was ready. He also mentioned a couple of trivial things that could be fixed now or later down the line. I opted to have them fixed now so he told me he would fix these items as well. By Wednesday(today) at around noon, the aforementioned young lady called me and told me my vehicle was ready just in time for the holidays. As I had the good fortune of leaving work early today I eagerly went to get my Chevy. I was able to speak with Mr. Sebastien. I could not thank him enough for the expeditious manner in which he got my car roadworthy. He is a very warm gentleman and his promptness and professionalism are greatly appreciated by me because my parents instilled the same combination in me. I would definitely recommend Chesapeake Auto Service to anyone and I will be back again as soon as budgetary(Christmas) and time constraints permit.

Sebastion was very easy to work with and very fair and knowledgeable. I was very pleased with all of their work and they did several things that they did and didn't even charge me for. Quality work at a fair price, you can't ask for more!

Service was great. Parts were more expensive then market value but labor charges were less then market value so I considered it a wash and was very happy with their services.

I have AAA, and Royce's towing was dispatched to my car (we were stranded near the midtown tunnel)
They came very quickly and the gentelmen towing our car was efficient, knowledgable and curteous.  I had to call AAA during this process and we were delayed while I resolved an issue with AAA.  But Royce's driver was very patient and understanding.
I cannot thank them enough for the outstanding job!!!