Andy’s Auto Electric

I dropped my car off here at the beginning of July to get some electrical issues fixed with my hydraulic suspension system, as well as some other electrical issues. After 2 months I finally get my SUV back, but it still doesn't work. When I try to explain the issues that I was still having, they blamed it on me for "spilling a drink on it or something". No drinks were spilt, no moisture/rain at all got in the car... the switch in the car that controls the hydraulic suspension system (that worked when I dropped it off 2 months ago) just magically stopped working after they were messing with the system. Nothing on the bill said that they tested the switch. I'm suppose to just trust that it was dumb luck after $4,000.00+ and 2 months without a car... Save yourself money and headaches by avoiding this establishment at all costs...

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I went to get a safety inspection at the dealership. They said I needed new ball joints (upper and lower and on both sides), tie rods on both sides and front brakes. The dealership (stealership) wanted over 2600 for the job. I went to 3 other mechanics (4 if you include the dealership) all of which said I didn't need to replace the tie rods and that the brakes were close to the limit but did not require replacement. I decided not to do the tie rods and Andy's Auto Electric was 175 dollars lower than the lowest estimate and more than 500 cheaper than the dealership (if you take out the tie rod job)
When I scheduled my maintenance, Andy said that the work would take a full day to fix and there were several cars ahead of me so he wouldn't get it done until Wednesday (5 days later). I left the truck with Andy and didn't get the truck back until Friday. Normally I would have been upset with this, however, Andy had a second mechanic that went on emergency leave because he had a sick family member so the truck took 2 days longer than promised. As soon as the second mechanic left (Monday I think), Andy's office called and informed me that the truck would be delayed because the second mechanic had to leave the area. I still gave them an A for punctuality because this was no fault of Andy's and they communicated the delay early and effectively. They have great communication and call to give updates on the maintenance. I have never seen a mechanic be so transparent which really I appreciate.
Feeling bad for delivering late, Andy charged my AC system for free and now my AC blows as cold as it did when it was new.
This is the 3rd mechanic I have seen in the Hampton Roads area and Andy has definitely been the best so far.

They are very good with any auto problem. My ususal mechanic sends cars to Andys when the electrical problem is too hard to fix. They do great work.