A-1 Inc Exterminators
About us
Our company is a second-generation, family-owned business that has provided quality pest control services to the Hampton Roads area since February of 1970. Our goal has always been to provide honest, dependable, and professional service to our customers. We are proud of our 43 year history and we work diligently everyday to continue that level of excellence. Our Owners, Karen and Bill Pye, hold VDACs Commercial Certified Applicator licenses in: wood destroying insects general pest control turf management and ornamentals and are in the office or the field every day Our technicians are all Certified Commercial Applicators with the Virginia Department of Agriculture either when they began employment with our company, or within one year of being employed. This is done to ensure their level of training and expertise is up with A-1ā²s standards. Our office personnel are Certified Registered Technicians as well, which gives them a firm grasp on pest control services and allows them to be as thorough as possible when answering your questions. Our owners. technicians, and office staff attend monthly training and safety meetings plus Virginia Department of Agriculture(VDAC) training sessions and training sessions offered by our product manufacturers. Additional DBA - A-1 Pest Control, Tidewater Crawl Space Solutions, A-Aardvark the Exterminator.
Business highlights
Services we offer
Certification Letters for real estate sale or refinance. No charge second opinions and free estimates. Fully-staffed office every day to answer inquiries, General Pest/Rodent control, Termite & Moisture control including dehumidifiers, adding sand to crawl, etc. Termite pre-treatments, french drains, fungi treatments, quote standard prices and explain services., sump pumps, vent & access wells
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 8% | ||
| 2% | ||
| 1% | ||
| 1% |
Called company to make appt to come out for estimate. Received estimate and called to confirmed date for treatment. I had not gotten an estimate from another company, and I was in need right away to get this done. I was in the process of removing old siding and replacing it with new siding.
While siding was take off, contractor noticed some termites and I called A-1 back out for that inspection and treatment."Naturally, we are very sorry to find that the member is so dissatisfied with the results of our service but I would offer that it is terribly important that he understands the problem with fleas in his home is often not remedied with just 2 visits, particularly when there is no pet in the home or one has been removed. As stated by the member, we provided two service visits where we applied an adulticide and insect growth regulator. It is recommended that there be 2 initial treatments approximately 10-14 days apart and then follow up on a monthly basis until the problem is under control. The member received the first service on October 5th and then requested the 2nd service which was done on October 23rd. On November 2nd, we sent him a thank you letter offering him regular service at $50.00 per month moving forward if he continued to have a problem. We heard nothing more from the member until December 10th when he called wanting additional service at no charge because he was seeing fleas again. Even at that point, we offered to allow him to pick up the monthly rate of $50.00, no contracts involved, and he could carry the service until his problem was eliminated and then simply stop. Obviously, he felt our service must have been lacking because he had a problem again and he was quite adamant that he should get more service for free. I feel we were quite clear about what may or may not be needed moving forward. We have no knowledge of how the member's home got a flea problem, whether he had just moved in and there was a pet there before? Whether he had a pet he no longer has? Whether he had a guest visiting that brought in a pet? Or even how long he had the problem before he began treatment. A flea infestation can be difficult to eliminate depending on many factors. I am certain that if he gets more service and has it done regularly for a while, he will be able to correct the problem. He appears to understand the nature of the problem and the need to address the infestation in all stages possible as he moves through a treatment process. We certainly understand that he may wish to use a different company and that's fine as long as he stays with it regularly until it is is eliminated. We wish him well."
The technician showed up that same day, on time, inspected for termites (new home so that went quickly) and spread a barrier around the exterior of the home. He then placed two mice control stations around the garage and sprayed the interior of the home. Using a 'green' product was a bonus (see their website for details).
I have hired the company back to perform other pest control (I have ants). Since my ant problem was really bad in the summer they provided an additional treatment (at no cost to me) in between the quarterly treatment. I'm very satisfied with the company. And I continue to use them as my pest control guy.
Chris, did exactly what he said he would do. He was prompt, professional, and honest.
Chris and Heather are great ambassadors for A-1 Inc, Exterminators!!!!!!!
Easy Hire and job completion, no complaints
Licensing
State Contractor License Requirements
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