7 Services Inc

We've used 7 Services for several years now and they've always gone above and beyond whenever they've had to come out to the house. We received same-day service on AC repair and William, the technician, took the time to thoroughly explain the problem and not just fix it and leave. We especially appreciate the additional bracket he installed on the wiring to make it more difficult for the dog to disembowel our condenser wiring in the future. We've used 7 Services for both preventative maintenance and repair work and highly recommend them.

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I lost my A/C on a weekend that my in-laws where coming for a visit. He came within 1.5 hours of the call and the tech was very courteous and had my system trouble shot down to a Capacitor within the first 5 min. He changed it out and was on his way. For coming out on a weekend and getting everything running I would highly recommend this company.

unknown

I use 7 Services exclusively for my HVAC needs. They are always good to give me what repair is needed vice full replacement. Bottom line - I trust them.

Excellent!  They were quick to respond to my inquiry, and even quicker getting out to my house and making the required repair once I set up the appointment.  They were nice and courteous and completed the project in no time.  My AC had been down for 6 days due to issues with other providers, and 7 Services fixed the problem within a few hours of my call.  
My only mistake is that I did not call them first.  These guys will be my go to provider from now on.
Thanks so much!!

I honestly don't remember what this provider did or if I used them.  Sorry.  Why isn't there an N/A selection for Overall?

Again absolutely fantastic service from 7 Services again.  10 year old heat pump died, they replaced it with a Carrier system to match the downstairs system.  Work completed very fast and the technician was VERY professional.

They are timely in checking up on your maintenance plan. Quick and easy. No complaints.

I made an appointment a day earlier off of a glowing recommendation from a business associate. My aging AC unit was checked out twice by a different company and it was highly recommended that the now broken system be replaced. The other company gave me a very high quote and I knew a 2nd opinion was needed William sr. found me a better unit, at a better price, with more extras and notes for efficient operation it was clear I would be using his business and just needed to organize financing. But before he could leave he insisted on seeing if he could get the broken unit running, and get our house some relief from the awful recent heatwave. Not only did he quickly find that the old "problem" that required me to replace the unit was false; he proceed to fix it, no charge. Unbelievable service, honesty and down right good business practice. It is the type of accountability that good American business strives to be and for that they forever have my business and recommendations

I gave the marks I did because they were prompt and professional. Price was decent. The problem I have is their follow-up. I wouldn't have minded paying more for follow-up work, but they will not get back with me. Since they won't get back with me, I gave them the overall grade of 'C'.

Tech stated the furnaces were configured correctly, but had to follow-up with another tech for the symptoms he was seeing.

Since that time, was unable to contact company and tech. I leave messages and don't get call backs.

I've tried to email and don't receive any replies.

I've tried multiple times to contact them & they will not contact me back.

I am no further along trying to figure out what is going on with my furnaces than I was before I called them.

The date/price above is an estimate. I don't have the receipt in front of me to verify.

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We have called them several times within the last month. They came out and changed out the motherboard. We called them again because the problem still was never fixed. They never called us back and we have not heard from them. I ended up hiring someone else to complete the job. They got the motherboard replaced in about an hour.

It was a good second opinion .  I guess either way, negative or positive for a second opinion I still got it. 

They came out the same day and found that there was ice frozen inside of the unit after the series of cold weather that we had in the area the past week. Cleaned out the ice and the unit is still working great!

Thoroughly explained our options. Not a bit pushy. Installed on schedule and has all worked beautifully.

This review is a little late in coming but thought it should still be done.  This review is the good, bad, and ugly.  First I got quotes from several contractors.  The one thing I was assured by all contractors was that there would not be any extra costs involved.  Maybe we had a misunderstanding what I meant.  I meant is there anything they could find later on that would increase the cost.  This was the best quote and the reviews for 7 Services were quite good.  We set up an appointment time and they were prompt and efficient in getting the unit in.  The installers were very friendly. 
     Shortly after the unit was installed I thought the house was not heating properly.  A service tech came out several times and he thought that was the best the unit was going to do.  He did make some adjustments.  I just thought the fan wasn't blowing hard enough to get the hot air out.  I almost felt like I was arguing with him a little bit.  On his last visit he put his bag down and blue sealant leaked out onto my flooring in my foyer.  The initial thought is they would fix the floor.  The unit was still not heating properly so the owner of the company came out and figured out that a part of the duct work collapsed.  So this would be an extra cost to fix it.  Extra cost that I wasn't expecting.  So I was given a choice they would fix the duct work at no charge or they would not fix the floor, or they would charge for the duct work and they would also fix the floor.  I didn't see much choice so I opted for them fixing the duct work at no charge.  So I still have a big blue patch in my foyer.  After that was fixed the heating was much better.
     Shortly afterwards, a day or two, I get home to find water dripping onto my carpet from the ceiling in my upstairs bedroom and on the stops.  I called 7 Services and they determined there was something wrong with the drain pan and it was overflowing and the switch wasn't working.  A new switch had to be ordered.  I believe I was without heat that weekend.  They did offer to but me a space heater, but I had one so I didn't need it.  After they fixed that issue they came fixed the ceiling where the water was pouring out.
     It wasn't too much longer that I noticed the whole unit would turn off and reset then turn back on.  Like a computer reboot.  They determined the drain pipe was clogged causing it to drain slowly and the switch was turning the unit off and on as it drained.  That seemed to solve the problem.
     Two years later unit started turning off and on again.  It took them awhile to figure out the problem, and they came out several times thinking they had fixed it to only have it happen again.  Finally they traced it to a faulty switch.  They replaced it, but charged me.  The part was still under warranty, but not the labor.  But I questioned as to whether this was a problem from day one that was reported.  I dont like the way they charged, one half the cost of the part is the labor charge.  So I paid over $300 for a part that didn't take them long to replace.
     The last issue I had One Hour take care of, but I wonder if this is an installation issue or something 7 Services should have alerted me to or had a solution for.  My heat stopped working last week.  The reason was the drain pipe froze causing the water to back up into the drain pan and shutting of the furnace.  It would appear I am going to have this issue anytime it gets cold unless I find a solution.  I wrote to Carrier but no response yet.

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Update:  Carrier had no solution, up to the installer they said.  7 Services called me after I posted the above review.  Most of the conversation was just on a hypothetical solution.  They thought turning the Thermostat down the up during cold weather may be a problem.  I tried that and it still froze up therefore no heat.  I had heat tape installed after the above attempt.  Not sure yet if that possible solution is working.  It appeared to be working until the circuit breaker tripped, probably due to the snow.  Heat stayed off until line thawed, which the heat tape did not do.

I noticed when I was looking over my history that I ordered 2 inspections. Wasn't contacted by this company to my knowledge.

I have used 7 Services in the past.  I called them to get a 2nd opinion about problem I didn't have until another company came out to do a clean and inspect.  7 Services confirmed that motor had in fact rusted and was broken.  They gave me an estimate.  I called them the day after Thanksgiving..no answer.  I left a message including my number.  No one called that day, the following Monday or any other day for that matter.  I called again on Wednesday and scheduled the repair for Friday.  No one showed up, called or returned my call.  I will take my business elsewhere.

unknown

They do a great job! I have been impressed with how detailed they were and their level of professionalism. Scheduling is easy and they are able to accommodate my needs.

It went great. I had an idea that what was broken was my inducer motor. My electrical board was blinking 3 times, which indicated that it was the pressure switch by a sticker on the unit.  I wanted to confirm that it was inducer motor and not pressure switch before I spent 200 bucks on just the motor itself. We turned pulled fuse(which cuts power off) to unit for safety. The tech came out, looked over everything, then tapped on motor, this allowed the motor to start spinning(sickly).  The tech pulled inducer motor off and confirmed that the motor was bad. Thanks 7 services I was very pleased.
Self repair continued....
 I ordered inducer motor online by getting part # on the side of old motor.  Two days later it arrived and I went to install.  The old felt high temp gasket was not reusable. I got some high temp RTV silicon gasket maker from the auto parts store instead. Next I put the six screws back in that hold motor in place. Some of the screw holes where stripped, luckily I had one side bigger screws to use spare.  I traced down electrical connections from old motor to electrical board, I noted these and took off, next I fed new wires in and connected.  Next I turned power back on and turned thermostat on. She fired right up. I put cover back on and I was done.