RUDY'S DRY CLEANERS

4.3(
8
)

Dry Cleaning, Water & Smoke Damage

About us

we provide removal cleaning and reinstallation of draperies and window treatments along with gown preservation ,leather cleaning,alterations and most any service usually provided by a full service drycleaner

Business highlights

86 years of trusted experience

Services we offer

see business description

Amenities

Free Estimates
Yes

Accepted payment methods

Check
MasterCard
Visa

Reviews

4.38 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
25%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.1
value
4.3
professionalism
4.4
responsiveness
4.1
punctuality
5.0
Write a review
Showing 1-8 of 8 reviews
Nancy T.
02/2016
4.0
dry cleaning
  + -1 more
unknown
Description of Work: Cleaned living room drapes. Nice job with the cleaning, and very timely, but I wish they could do something to restore the way the pleats hang.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$46
James P.
02/2015
4.0
dry cleaning
  + -1 more
unknown
Description of Work: Dry cleaned two sweaters. Just fine.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$12
Donald D.
12/2014
5.0
dry cleaning
  + -1 more
Nicely done, on time, as promised. No problems or complaints from me.
Description of Work: Drycleaned some trousers and sport coats
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Phyllis F.
09/2014
5.0
dry cleaning
  + -1 more
unknown
Description of Work: Cleaned spot on wedding dress. Excellent
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
LYRIA B H.
07/2014
3.0
dry cleaning
  + -1 more
It wasn't good. When it came back, it had a spot on it. I needed to wear it in a day or two and I didn't have time to take it back to them or call them. This was the first poor experience with Rudy's.
Description of Work: I had them clean a light colored dress -- almost white -- as well as another dress.
Rating CategoryRating out of 5
quality
2.0
value
3.0
Yes, I recommend this pro
$50
LYRIA B H.
04/2014
5.0
dry cleaning
  + -1 more
unknown
Description of Work: They dry cleaned two jackets within the time period that I needed to have them cleaned and they were beautifully cleaned and pressed. They had the jackets out and ready for me when I arrived.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Timothy S.
08/2011
5.0
dry cleaning
  + -1 more
A blessing....
Description of Work: I have been using Rudy"s Dry Cleaner"s for years.This year i had smoke and water damage in my home and i needed someone to save the things that were damaged.and Rudy"s Dry Cleaner"s came to my aide.They came to my home and bagged everything up and restored it to the way it was before the damage.They gave me a great price for all the stuff i had and was able to do all of it in less than a week.And what really put a smile on my face is the owner himself was there thru it all.I know now why they were voted Daily Progress reader"s Choices of 2011.They so desevere it and people like that is the reason why they have been in business for 70 year"s.....Thanks for everything...
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Deborah C.
08/2011
3.0
dry cleaning
  + -1 more
We used Rudy's for decades. While the shirt pressing was not exceptional, it was good enough and the location was close to work. One day while traveling, my husband noticed the shirt he had packed had a large scorch on the front and fried ends of the collars. The shirt was too bad to wear. He inadvertently put the shirt in the dirty clothes bag and another cleaner washed and pressed it while he was traveling. They could not get the damage from Rudy's undone. When I took it to Rudy's to complain, they said the other cleaner's had done the damage. I disagreed and explained the travel that had intervened but they assumed I was lying. This after coming there for decades! So I said I would have trouble using them in the future. So they took the clothes we had there and threw them out! My husband called them to see if his clothes were there and they reported they threw them out because I had said I would have trouble using them again. So they destroyed hundreds of dollars of my husband's property, knowing full well how to get in touch with us.
Description of Work: Cleaning and pressing clothes
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0
$2.5
Response from RUDY'S DRY CLEANERS
As employee then owner of rudys for 26 years I handled the member's complaint. She returned a shirt to my business with a large stain on it saying we had caused. The shirt had a tag on it from another cleaners. Our policy is that any returned items must have a receipt and rudys tag still attached. She had neither.Because she had been along time customer I agreed to try removing the stain at no charge.The stain would not move ,she felt I should replace the shirt ,I disagreed. Many months later I realized the member had an order they had not picked up.I left a message on their voice mail that we still had the order and it needed to be picked up..After the items (3 shirts 1 pants) were left for over a year I disposed of them as I would do anyone else .Our claim slips clearly state we are not responsible for items left over 30 days.

    Contact information

    113 MAURY AVE, Charlottesville, VA 22903

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 1:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Dry Cleaning,
    Water & Smoke Damage

    FAQ

    RUDY'S DRY CLEANERS is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 8:00 AM - 1:00 PM

    RUDY'S DRY CLEANERS accepts the following forms of payment: Check,MasterCard,Visa
    Yes, RUDY'S DRY CLEANERS offers free project estimates.
    No, RUDY'S DRY CLEANERS does not offer eco-friendly accreditations.
    No, RUDY'S DRY CLEANERS does not offer a senior discount.
    No, RUDY'S DRY CLEANERS does not offer emergency services.
    No, RUDY'S DRY CLEANERS does not offer warranties.
    RUDY'S DRY CLEANERS offers the following services: see business description

    Contact information

    113 MAURY AVE, Charlottesville, VA 22903

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 1:00 PM