Piedmont Paint & Finish LLC

Difficult to schedule. Work not completed as promised. Damage to property. Updated 5/7/2018 The service providers response is not an accurate reflection of what what transpired. We did not schedule the work with "little notice". The company estimated our project. We made it extremely clear they were not to use bleach or any chemicals on the house because it would damage our metal roof. They acknowledged this information and said they would only clean with water. We waited at least 2 months for them begin work. They showed up without notice at 8:00am December 26th to pressure wash our house. Yes, the day after Christmas. It was cold and lightly snowing. Is this really a good time to do and exterior cleaning/painting work....??? They used a cleaning product containing bleach it. It damaged our galvanized metal roof and caused large areas of white rust discoloration. They later admitted their error. Then suddenly they were too busy with other jobs and would not complete our project. The small refund of about $300 does not compensate us fairly for our time, frustration and the permanent damage they did to our roof. The roof cannot be cleaned, repaired or patched. Replacing it would cost over $25,000. In conclusion: They did not follow direction. They made a very expensive mistake. We are stuck with the damage they caused. This is what happened. Please accept your "D" grade, it could have easily been an "F".

Piedmont Paint provided professional painting on the interior of our home for our great room, kitchen, foyer, stairwell + landings, and built-in bookcases. Our contractor grade paint job had used cheap paint and there were many drywall nail pops and other defects that needed repair in the high traffic, most used areas of our home.

The estimation phase went well; every aspect of the job was discussed to establish the homeowner's expectations. The resulting estimate was sufficiently detailed and the negotiated price was reasonable as I already suspected that the quality of work would be high, an important factor in our experience. There is no sense in getting a cut-rate price if a contractor is going to worry about making a profit and therefore tempted to cut corners.

Piedmont Paint kept us informed as to job start and progress every step of the way. They provided their expertise on paint selection and made value added recommendations. Their paint crew was prompt, courteous, and thoughtful in addition to being expert in their craft. They took deliberate care in the many drywall repairs required and prepped all surfaces appropriately. At the end of every day, they cleaned up and moved their work materials to one side. 

During the final hours, the crew touched up the small number of areas that required added attention. They finished on-time and the job was completed just the way it was written up. It is refreshing to deal with true professionals who take pride in their work and their reputation. We highly recommend Piedmont Paint to any homeowner or business who values quality and professionalism.