Peacock Auto Service

They are wonderful and honest. They are quick, friendly, and they are straight with me. I would highly recommend them.

I really trust them. I feel like they were really honest. I would recommend them to others.

Wonderful every time.

We love Peacock. Joe is always professional and will go out of his way to make sure you get the best value for your money and that you don't pay for work you don't need. Highly recommend!

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He is one person and everybody know about him. The cable was 9 inches too long or too short, he took care of it. They are worth it.

I love Peacock Auto. I think that they're smart and they're very professional, and very ethical. They do what they say they gonna do. They watched out for other problem. I think there honest. I think they're really concerned with the quality of their work. I highly recommend them. In fact, everybody in my family have been using them.

Gave tips about checking at home over several weeks for leaks.

We had to take one of our vehicles to the local Toyota dealer for service a few years ago for a warranty-related issue. While we were waiting in the customer lounge a service writer came out and sold an elderly lady a new air filter for her car, saying that the and quot;installationand quot; (which takes 5 seconds and requires no extra parts) of that part would cost $20 on top of the price of the filter. and quot;Get absolutely as much money as you can from your customers because they probably don't know any betterand quot; seemed to be their business model.
My first encounter with Joe was with a repair job I was doing myself, and it spoke volumes about how he is not like most auto mechanics. I had gotten to a point in the job that was past my ability level and called to see if he could help me out. Joe tried all sorts of tools in ways I never would have thought of, but the part (a badly seized oxygen sensor that I had been mangling for days) would not come loose without stripping the threads. When I asked him how much I owed him for the attempt (he spent probably 30 minutes on it before saying he didn't want to risk going further), he said, basically, and quot;I didn't fix anything, so you don't owe me anything.and quot; That initial experience made my wife and I loyal customers until we moved out of Charlottesville, and I'm still searching in vain for a Joe equivalent in the place where we live now.
In every experience we had with Joe he demonstrated advanced expertise, honesty, efficiency, and patience in dealing with my stubborn D-I-Y attitude. Not once in a dozen or more visits did I get the impression that Joe was recommending any unnecessary procedures or overcharging for any work. Joe actually found us all sorts of ways to save money on repairs, and his advice has helped me though many repairs and maintenance jobs that I did, or tried to do, myself.
The design of the garage is a perfect symbol for the way Joe and Mandy do business: the 2 bays face the parking lot and are wide open. Unlike many other places, you can see what is being done to your vehicle and talk face-to-face with the person working on it without having to go through a service writer or other middleman.
We're a few hours away now, but I still have half a mind to take our vehicles there rather than deal with anybody else. Those of you lucky enough to still live in the area would do well to make Joe your mechanic. I give his business my highest recommendation.

Peacock is hands down the best garage in Charlottesville. Joe is honest, efficient, affordable. He's a great communicator, making extra sure you understand everything regarding the service, And he'll never sell you any service you don't need, in fact he wil save you money. His rates are very reasonable. I've never found a better auto repair shop - I highly recommend.

As always, they were timely professional and reasonable in price...

They are reliable, honest, and had reasonable prices. It was a great service.

Our Family minivan needed some real work done. The transmission had finally given out and sat in our driveway for quite some time while we tried to determine what to do. Replacing a transmission is a big decision, requiring you to evaluate if it's even worth doing, or would it be better to simply get a new car. After talking with Joe at Peacock Auto, we decided that it woould be worth the investment to keep our Honda Odydssey. He laid out our options, and helped us find the most economical and reliable deal for our budget. The work was done exactly on schedule and on budget, and now we have our family Odyssey back. Joe and his wife were great to work with throughout the whole process.

I would use them again.

There was a cable that was 9 inches to short. So he had to figure out the model year, so he could get the right cable. So he fixed it, and that made the breaks go pretty well.