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Glass Doctor of Charlottesville VA

Window Glass - Install or Replace, Mirrors - Install or Replace, Glass Shower Door or Enclosure Installation,

About us

When you need home glass repair, windshield replacement or glass replacement in Charlottesville, Waynesboro or Staunton call Glass Doctor of Charlottesville. We have the experience and expertise you need!

Business highlights

Emergency services offered
15 years of experience

Services we offer

Commercial Glass, Entry Doors, Foggy Glass Repair, Mirrors, Mobile Service & 24-7 Emergency Board-up services., Office Glass, Shower Doors, Tabletops, Tub Enclosures, Window Installation & Window repairs, Windshield Replacement & Repairs

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
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1
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Showing 1-1 of 1 reviews
Jessica A.
Aug 2017
1.0
$50,000
Worst service company I have ever dealt with. Sometimes you get company's that have good customer service. Sometimes you get company's that have good craftsmanship. A great company has both. This company has neither. From the installers to management, their service is poor at best. Everyone makes mistakes. It's what you do to correct those mistakes when they happen that counts. They could have taken care of this by simply doing the right thing, but every chance they had they to do so they chose not to. If they gave my money back and offered to replace every windshield in my fleet for free, I still wouldn't use or recommend them! They are not local. They aren't even located in Charlottesville, so before they even begin work for you they are telling you a lie. 1. Botched the replacement of the windshield on a brand new truck. 2. Acted like I was wrong for calling them to make a quality repair. 3. Made me wait for a return visit even though water was pouring down the INSIDE of a truck i.e. dash board, back up camera and stereo. 4. Tried to use a cheap patch job on their brand new window they replaced in my brand new truck. 5. Set an appointment to replace their windshield AGAIN after their shoddy repair didn't work and Rescheduled that appointment twice. 6. Promised to bring documentation stating they were fully responsible for any damage to any electrical components and two weeks later I have received NOTHING. Every time I call I get one lie after another about why I haven't received it.
Response from

"Dear review 08/10/17, I do understand your frustration. However, I do not believe you are speaking of the correct company. I went through our database and it appears you have never worked with us before. Many of the statements you are making are not even correct in regards to our company and are simply not true. We have a long and successful history of world class service. It is our mission to give nothing less than 110% on every job we perform. As we are all humans, errors have happened in our organization but we pride ourselves in fixing them quickly and efficiently. We simply would not be in business for the amount of years we have providing less than stellar service. Professionally Chad Wilcher/President"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Glass Doctor of Charlottesville VA is currently rated 1.0 overall out of 5.
Glass Doctor of Charlottesville VA accepts the following forms of payment: CreditCard
Yes, Glass Doctor of Charlottesville VA offers free project estimates.
No, Glass Doctor of Charlottesville VA does not offer eco-friendly accreditations.
No, Glass Doctor of Charlottesville VA does not offer a senior discount.
Yes, Glass Doctor of Charlottesville VA offers emergency services.
No, Glass Doctor of Charlottesville VA does not offer warranties.

Contact Information

2148 Berkmar Dr, Charlottesville, VA 22901

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