ENOW Moving Company

With Angi since November 2014

1.8

(2) Verified Reviews

Business Details

Phone Number

Address

1307 Nunley st

Charlottesville, VA 22903

Description

The Most Outstanding of Local Moving Companies ENOW moving company will exceed your expectations as your local moving company. We are veteran owned and operated. From local moving services to unparalleled customer service and appreciation, we have it all. Our skilled professionals, equipment standards and highly-trained movers and drivers are ready to handle any local moving need you have. We provide all of our outstanding services at affordable rates for your local move. Our many options for local moving services help to keep you in control while saving you money....

Verified Reviews

A few reviews for this pro...
2.0

07/07/2015


Seth K.

Description of Work
1) They don't have follow up. Getting someone to take care of outstanding issues (damage) is near impossible. |2)They didn't pack well and as a result 3 tiffany lampshades were crushed. |3)They didn't deliver as promised. They had too many packers which caused confusion and waste. They didn't have enough packing materials when they arrived which wasted time. They didn't have a crew waiting to help unload which was promised (so the unloading was finished in the wee hours of the morning and I helped them unload.) |4)They don't communicate well. I told the owner if there was a problem at my apartment gate to please call me. Instead he sent me an email which I couldn't receive because my internet had been terminated for the move. As a result, the packers sat outside the gate for probably an hour until someone realized they had to call me. | |I've waited to post this terrible review with the hope that they would resolve the problems. All I am asking for is the replacement of the lampshades (the other damage was not as significant so I didn't bother.)All I am getting is a run-around and a lack of follow up. | |They are nice people, but my experience with them as movers was terrible.

Category delivery service

1.0

05/03/2015


Anthony B.

I am writing to convey how disappointed I am with ENOW's business practices. My husband and I had a move arranged and had it confirmed via email for Friday afternoon. No one showed up, and when my husband finally called to inquire as to why no one had come yet, he was told "there as some confusion" and we were in the "book" for Friday, Saturday, or Sunday?????? No one arranges a move and doesn't have a day selected. I had spoken with someone after my original inquiry, and made specific arrangements for Friday. I can only assume utter incompetence on someone's part for not having the booking arranged correctly. I called Friday afternoon and was told ENOW would "make things right" because the mistake had been the company's. I had missed a day of work, arranged a babysitter, went to work that night without sleeping so that the move could be completed by Friday evening. The move was then arranged for Saturday. I called in the morning and left a message asking a supervisor to call me regarding the error. My husband had to call to ask for some sort of service recovery because no one on the company's part was making any sort of gesture to remedy the situation. Finally he spoke with a supervisor who offered to "knock the tax off the total bill". What sort of reparation is that? The supervisor then said he would call the owner and ask if anything else could be done. We were then told that's all that would be offered. This company made our move delayed and caused undue stress due to the company's lack of professionalism and all that is offered is a sum total of about $30? My husband cancelled our move with ENOW due to our complete lack of trust in this company's integrity. I had picked this company not for the pricing but because the reviews were positive. For anyone looking to hire this company for your move, BE VERY WARY, and STAY AWAY!!!. They do not care if they cost you time and money.

Description of Work
We chose to cancel our move with this company because their business practices were questionable.

Category delivery service

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Delivery Service
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    15%
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    The ENOW Advantage provides you with the best moving services at economical rates. These inclusive household moving services are designed to accommodate your needs while remaining within your budget.

    Services Not Offered

    Please call if you have any questions.

    Frequently Asked Questions & Answers about ENOW Moving Company

    How is ENOW Moving Company overall rated?

    ENOW Moving Company is currently rated 1.8 overall out of 5.

    What days are ENOW Moving Company open?

    ENOW Moving Company is open:

    Sunday: 8:00 AM - 5:30 PM

    Monday: 8:00 AM - 10:00 PM

    Tuesday: 8:00 AM - 10:00 PM

    Wednesday: 8:00 AM - 10:00 PM

    Thursday: 8:00 AM - 10:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 5:30 PM

    What payment options does ENOW Moving Company provide

    ENOW Moving Company accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does ENOW Moving Company offer free estimates?

    Yes, ENOW Moving Company offers free project estimates.

    Does ENOW Moving Company offer eco-friendly accreditations?

    No, ENOW Moving Company does not offer eco-friendly accreditations.

    Does ENOW Moving Company offer a senior discount?

    No, ENOW Moving Company does not offer a senior discount.

    Does ENOW Moving Company offer emergency services?

    Yes, ENOW Moving Company offers emergency services.

    Are warranties offered by ENOW Moving Company?

    No, ENOW Moving Company does not offer warranties.

    What services does ENOW Moving Company offer?

    ENOW Moving Company offers the following services: The ENOW Advantage provides you with the best moving services at economical rates. These inclusive household moving services are designed to accommodate your needs while remaining within your budget.

    Are there any services ENOW Moving Company does not offer?

    Please call if you have any questions.