CertaPro Painters® of Charlottesville VA
About us
Additional phone number - (434) 466-1025. Additional contact name - Bill Canavan. Additional DBA - CertaPro Painters Ltd. Independently owned & operated. Additional service areas - Locust Grove, Louisa, Madison & Orange.
Business highlights
Services we offer
Painting. Stucco. Drywall Repair. Deck Staining. Power Washing. Light Carpentry
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
84% | ||
6% | ||
4% | ||
0% | ||
6% |
"Thank you very much for the positive comments. We look forward to your next project."
"Thank you for these positive words. We work hard to create a positive experience. We look forward to working together again soon."
"Thanks [Member Name Removed], we appreciate it."
"Thank you for being a loyal long term customer! We look forward to your next project."
"Thank you very much."
"There were two windows to caulk and the rest of the job was done very well. We showed back up to recaulk the windows and there were cars parked in the way so we could not access the windows. We called back to schedule this and instead of moving the cars so we could access the windows, she gave us an F. 98% of the job was excellent. This is very unfair."
The painter called me to schedule the work for Nov. 23. He called that morning to ask if he could come the day after instead. Not a big deal, but he didn't explain a reason for the delay so it seemed a little unprofessional. He came the next day and did the work in about 2 hours. Afterwards, I came by to inspect the work. Everything that was pressure washed looked great. The area that needed painting due to peeling paint looked good, although there was a small area near there that they hadn't done. I pointed it out and he painted it.
I was disappointed that the total price was $385 ($135+$100+150). I thought it would be less because they didn't paint the new siding boards (I had already painted them). When I looked at the original contract, it did say that the painting would be $100 (for peeling boards and new boards together). I guess I should have asked about the price after I painted the new boards myself, as the painting job would then be smaller.
Overall I was happy with the quality of the work. The only negative was that when I put away the paint can they used, I noticed that it was not hammered closed all the way. If I hadn't noticed that, the paint could have dried out. I would probably use Certa Pro again, but ask more explicit questions about the price quotes.
"We admit their were some errors on this job and the supervisor was not as organized as he should have been. The customer scored us as 8 out of 10 on 4/29/2014 by a third party survey and then this score comes in 2 months later and is very surprising and unexpected."
Went very well. Exterior sides of house had algae build up which required manual brushing of exterior in addition to power wash. Thoroughly cleaned algae, professional in conduct and appearance. Took care to not damage spring plantings. Took care in applying paint ot both trim and deck.
Also included was a repair so a door could be reattached to frame where the screw holes had become enlarged and screws
were loose. A door sweep was also attached.
I was extremely relieved that the job was scheduled in so quickly as I had worn myself out painting 4 other rooms in my condo.
Being exhausted from that effort finding a painting company who could step in and take over was a lifesaver.
The 2 man crew were careful and checked with me at junctures in the project. Much appreciated was the one day completion.
The new paint job is stunning. Owner Bill Canavan came at job start to verify job details with his crew and myself.
My headache is GONE. Bill's professionalism and high standards permeated the execution of the entire project from start to finish.
Licensing
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