Virginia Marble and Granite Inc

Chris did a great job of helping us find the right stone and explaining all the differences between granite, quartz, and marble. We got a great deal (far less than any other place we looked), and the installation team was on time, professional, and did a beautiful job. They also installed the kitchen sink, which made things a lot easier. We are very happy!

Fantastic. Picked out my granite on Saturday, they measured on Monday. Installed the granite on Friday. Sink had a scratch, so their awesome plumber came out on Saturday at 8am and promptly finished. Very satisfied.

Couldn't have went much better. We came in and saw Sait on Saturday. He asked us about our project and proceeded to show us several slabs he thought we might be interested in. We didn't feel rushed or pressured, he even showed us some of the exotics even though he knew we would be spending that much money. We agreed on a stone, and they were out that Monday to measure. Friday of the same week they came out to install. Everyone we dealt with was very professional and on time.

Virginia Marble and Granite provided the gorgeous granite countertops for our new kitchen. Every step - customer service, selection, measurements, fabrication, installation - was accomplished with care and quality. Highly recommend Gina and the entire Virginia Marble team!

We contacted Virginia Marble & Granite (VMG) because of Angie's List ratings and other research along with several other possible NVA contractors. We first spoke with one of the owners, Travis May, who seemed great. We especially liked what seemed to be fair pricing while the knowledge and service oriented approach of Mr. May was very impressive. We decided to pursue VMG as a possible source after the initial meeting at the VMG location because among other favorable signs unlike many other contractors who wanted to charge by the slab, Mr. May spoke of the VMG policy to just charge by the sq. ft. based on what was used. He explained they could do that because they bought so much granite from so many sources. After the initial contacts, it became difficult to get Mr. May's help but we were referred to another VMG sales agent. When we checked on the VMG price for a granite we found at a supplier just across the street from VMG to which we had been referred by VMG as a supplier and from where they were reported to buy granite for their customers to fabricate and install whatever we found the price by VMG would actually be based on the whole "slabs" we needed and not just sq. ft. as initially we were told :( We still continued to pursue the possibility of using VMG... BUT when we finally arranged for another agent of VMG to come to our home to make an actual measurement for a specific granite choice ... what a surprise!!! At the outset of arriving at out home the VMG measuring agent met our kitchen project designer / manager who immediately found the VMG agent appear to be in quite the hurry and far less than friendly! He actually appeared to 3 of us present - owner, cabinet maker and designer / manager - to be more than a little disgusted he had to even be at our home! :/ The VMG agent began attempting to design the granite tops we wanted with a clearly unfriendly and unpleasant attitude evident! We had already designed what we wanted in great detail using 2 kitchen design but all 3 of us soon found we could not get the VMG agent to even understand those simple cardboard designs we had exactly measured! He did not even seem to understand what we wanted when shown an actual color picture of the exact top and corners froma full page color picture! When asked if he would just tell us if he could or could not design what we wanted he became even more irritated than when he arrived at our home then packing up his gear informed us he was leaving and would send another agent of VMG to do the measure. Really? Why would anyone even consider another agent from the same contractor after such an unfriendly impertinent, impudent and impatient agent had been sent to our home??? In the words of Gen. Anthony McAuliffe who commanded the 101st Airborne Division during WW II ... our final assessment of this experience ..... "NUTS!"

They were great. I give them all A's across the board. They were quick and very professional. They knew exactly what they were doing, they left only one seam in the new tops. 

They had a good selection and were very patient. 

The installers were arrive on time, were very professional. took their time, cleaned up after they were done. The plumber was here on time, connected the new sink and the new faucet. The only problem I have with this company they did not do a follow up call to see if everything went well and see if we were satisfied. I was very disappointed with the person who sold us the granite. I have two friends who would like to use them, don't know if I will recommend them. Would I hire them again I don't know. Below I have to say yes or know.

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They arrived on time and worked continuously until done.  Excellent quality. Excellent crew.  Consulted us on every question - where should soap dispensers go?, etc.Left me samples of the granite so I could match the back splash.

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I was satisfied with them. My husband had a problem with them. Except for that bad experience with my husband, I would use them again. What was wrong was that they had a lot of small expenses that we didn't know would be included. They were unexpected. In fact, my husband said that they were small things that he could have done himself and gotten it much cheaper. It would be important for other Angie's List members to expect the unexpected charges, just the incidentals. Another small thing was, for a cabinet, they should have put the door in the opposite side and one of the fixtures didn't match the others. But overall, they weren't bad. This was the first time we used them. They came right in and got the job done. They worked well and got out.

I got 5 estimates and they had the best price and the kitchen looks great.  The whole process took about 4 hours.  They removed existing kitchen counter tops, installed granite counters, sink and hooked up the plumbing.  No complaints. 

Not good. Did not shield other areas of home from job dust.  Refused to clean areas where dust accumulated. Will never use their services or recommend them. Very unprofessional.

Virginia Marble and Granite did a fantastic job with our kitchen.  The measuring and scheduling were seamless - Chris was great to work with.  The old marble counters had been glued down to plywood backing. It was a tough demo but the installers were total pros. The new counters look amazing and we would definitely use Virginia Marble and Granite again.

the job started off slowly with my having to remind the consultant I was still waiting for the bid. Changes were easily negotiated and the designer was readily available. The best thing I can recommend is to have the name of the product you want installed written on the contract. Otherwise I found that I didn't always get exactly what I thought I was paying for (such as Lumber Liquidators flooring and Elfa shelving instead of custom rollouts). Also, if you want an electrician and a certified plumber, be prepared to pay extra. In the end, there was a $3,000 error in the bill, so check closely.

I wish I could say their granite work was perfect, but it wasn't. I asked them to duplicate a simple design from their showroom, but come installation day, I found out that couldn't be done. Then I came home to 2 pieces of the granite backsplash cut and installed in the wrong direction.

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It all went very smoothly.  This is the third time we used this company.  They helped us on the selection and did  a good job on the install.

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They showed up on time and a guy came in and did the measurements.  Their price was good and the job was decent.  It was not perfect, but it was decent.