Sky Construction Inc

Overall, it was a pleasant experience. This is our 2nd time using Sky and it will not be our last. From requirements to completion, everything went smooth. We have a rambler that was very compartmented. Our goal was to open it up. Sky was monumental in executing our vision. Sky is very responsive and has great customer service.

Very good.

They did an excellent job. I was very satisified with them. It took them 2-3 weeks to do the job. They did an excellent job cleaning up as well.

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Could not have asked for a more reliable and conscientious contractor. We sing their praises frequently. Very professional, no sub contractors, focused and just all around professional. We had never used contractors before and had heard all kinds of horror stories. Bourbon experience was the exact opposite. Could not have had a better experience.

When we bought our home, it was obvious that it needed to be fixed up.  It is a two story rambler and after getting quotes from multiple contractors we decided to go with Sky Construction.  In the end our home looks 100% better and looks great but there were so many headaches throughout the project that we would not use them again.  We did end up switching project managers near the end which helped but the damage was already done.
1.  Completion Date: Our minimum requirement was to be able to have one bathroom and one bedroom completed by our move in date (11/17).  The expected time of completion was set for 11/24/2013.  With delays on their part and us taking a break for the holidays - project was not completed until 1/20/2014.  They were not able to meet our move in date due to poor planning on floor refinishing schedule so we had to move back our move in date a week (super rushed since our lease was ending on our apartment).
2. Painting: When we were first quoted, they kept bragging about attention to detail and how their craftsmen were the best of the best.  For the most part - it was fine but they had to redo the paint because the first set of painters that came in didn't paint straight lines (the white paint on the trim continued past our door trim, etc), painted over our outlets, didn't paint behind hinges or move things to paint correctly, etc.  On top of that when we were first quoted, I told them I wanted to use Benjamin Moore paint which they said was fine.  Then even after I gave them the paint line - color, and gloss, they said sure no problem.  The day before they painted, they tried to switch it to Sherwin Williams because 'they quoted me with the discount they get at SW' and when I insisted on using my BM paint - they ended up adding additional cost (seems suspicious since they never brought it up before).
3. Electric - we redid most of the electric on this floor and added in an upgraded breaker box.  While this part failed final inspection, they were able to fix the issues pretty easily and for the most part it was fine.  Some headaches that came with it though. When the breaker box was upgraded, there were 9 switches labeled simply 'lights and plugs'.  When we complained about it, we were giving an excuse of 'well you live in a old home, so the wiring is all mixed up in the rooms etc'.  It wasn't until that failed final inspection that they fixed it and added rooms and detail for the switches.  Also note- during final inspection, our inspector even called out our project manager saying 'I wonder about you' in the sense that he didn't know what he was doing.  Other headaches included having to educate our project manager on things that we had no idea about.  Example, we told him we wanted to be able to control the dimmable recessed lights for our living room from all 3 entrances - we were told it could not be done - that the hardware for this set up did not exist.  We had to send him a diagram AND Youtube videos to show that it was in fact possible.  Instead of asking his electrician he said he was on the phone for over an hour with the switch manufacturer. Eventually we got what we wanted but it was a battle getting there. 
4. Contract - this was the biggest headache of all.  We added decent amount of work after the original contract but when we kept asking for an updated contract, it took them 3 weeks to get it to us (after most of the work added on was already done).  One of the many times we asked for it, we got a very unprofessional scoff of 'guys this is the first time I'm hearing about this' even though we had sent multiple emails within the last 2 weeks prior to that call.  He then went on to say nothing has changed, 'I have it right here in front me, I can send it over right now'. So we said fine, please send it over. Then the story changed to 'oh well I have to make a few changes, can I get it to you tomorrow?'.  We did not receive a copy of the addendum until 2 days after that call.
5. Costs - we became very untrusting of them after a few months. We also felt like they were taking advantage of us (probably because we are in our 20s and they thought they could).  They would do work, then try to ask for the money after the fact.  For example, we asked for shoe moulding on our original contract but were advised that 'most people do base OR shoe moulding, not both'.  So we listened and they took it off.  Because our house is old, it ended up needing shoe moulding to cover the unevenness of our floors.  They did the work and made it seem like they were covering the cost. Then came back 3 weeks later and wanted an additional 500 for it without ever telling us what it was going to cost up front.  Near the end of the contract, they tried to add on over $1000 for things they had already done 2/3 months prior.  Things like 'putting in a new ceiling fan' even though they took ours down to redo the ceiling, and when they went to put it back up, we just swapped it out for a new one.  They also tried to get us to pay out most of the remaining balance and hold on to the remaining costs due for items on our addendum until project completion.  Obviously we said no, we were holding on to 10% until final inspection like we agreed upon in the original contract
6. Cleanliness - AWFUL.  When the painters came in to mud and patch our walls - they were A MESS.  Leaving pools of water and mudding all over our HARDWOOD floors that we had to come in after work to clean up.  They also got globs of mudding over our window sills and fixtures.  On top of that, when we moved in - I had to spend 3 days wiping down the floors, walls, our cabinets, etc.  Essentially everything because it was coated in dust from the project.  Then a week later - we were told they would hire a professional cleaning company to come in and clean the place the next week.  This obviously didnt make sense because we needed to clean the place so we could live in it (you couldn't touch anything without getting coated in this dust) so I asked if we could transfer the services to our basement since it was unfinished and had piles of stuff as a result of remodeling the upstairs floor.  We ended up not getting the services performed because it was our responsibility to cover the entire basement and the few things that were down there.  Let me make it clear that it was an exposed ceiling so all the dust and debris from refinishing the floor / construction ended up in the basement so it was FILTHY.  It was very unprofessional how that whole thing was handled and eventually the contractor came in and  vacuumed up the basement. 
All the miscommunication and lack thereof, combined with the seeming lack of knowledge added up. We felt like too often we were guiding the general contractor and subcontractor (Scott) actually performing the everyday work because at times the subcontractor would show up without SKY having told him what needed to be done for the day, or they'd have him come when the materials weren't actually on site. Scott himself was generally able to answer our questions and provide suggestions based on his knowledge and past work. We also really missed the direct connection to the other subcontractors since the general contract had no strong knowledge of building, electrical, etc. and didn't seem to provide much guidance much less get detailed answers to our questions. Sometimes we would get answers that I knew to be wrong myself just because I had looked looked into it somewhat before asking more detailed questions. At times we wondered what advantage we had here since we weren't impressed with the project management, and they couldn't provide technical answers to our questions.
We also felt like SKY didn't do all they should have, combined with their flooring subcontractors in replacing or refinishing our hardwood floors. When the floors were replaced, certain damaged areas

They were most professional and the quality of their work was excellent.

They were contracted to complete the all internal construction: bathroom,kitchenette and multipurpose finished area.  We have made some changes after the initial design estimates. They were very responsive to make the necessary changes with some increase of costs from the original estimates. We spent about 30k plus to finish our basement. James is a very knowledgeable project manager assisted us through out the project.  Kim and Sang who did the construction work was very punctual and tidy in their work.  We liked their work and currently enjoying the finished basement.  Thanks. - Imran

Visited my home multiple times, provided multiple options, and generated beautiful computer-generated plans with multiple views and perspectives.  Offered outstanding suggestions on how to approach the remodel/addition, showing me areas where I could save time and money - greatly appreciated!  Very impressed with their knowledge and responsiveness and would highly recommend them.  I plan to use them for the addition as well; however, that is not a requirement when you purchase the design drawings.

I thought the price was expensive compared to other providers, but I thought they were the most professional. They were prompt and showed up on time.

The service has been very good. James, the head guy, he is very responsive. They have reasonable pricing. They show up on time and complete the work they say they will do.

It took a few days to get an estimate but that is to be expected.  They arrived on the date scheduled and completed the work within a few days.  I discovered some leaks after a strong rain and also I noticed the down spout was not where we had discussed.  They came right back out the next day and caulked the areas that seem to leak and Nam the project coordinator came and brought out and put a water deflector hose attached to the downspout so the water would run down the correct area.
Couldn't be happier with this company and they were very pleasant to work with.  I would highly recommend them to anyone.
Great quality work at a great price! 

James Park was easy to work with. We scheduled a date for the free estimate and Mr. James Park was on time for the appointment.
Mr. Park presented as polite, knowledgeable, professional, with an attention to detail that I very much appreciated. Although Sky's initial estimate was not the lowest, Mr. Park was willing to work with us to price match without compromising quality. Sky worked very efficiently to complete all of the contracted work in less than 2 days, and the results are just incredible. We had hired many different contractors over the last 13 years, and Sky Construction is by far the best we've worked with. On day one of the work, there were 3 crews from Sky onsite, and all of the guys were polite, competent, and worked very well together. I consider myself to be a very difficult customer to please, and I must say that this is the first time in a long time I can truly say that I'm 100% satisfied with renovation work. Mr. Park went above and beyond to make sure our needs were met and visited the work site everyday to make sure his crews understood what needed to be done and how. We will definitely consider Sky Construction for our future house renovation needs.

They did a very good job. Their quote was more reasonable compared to others. The work was good and they cleaned up after they finished. They were excellent. I told them to let me know ahead of time if the work would go over the quote. Jim was very responsive. I really like them. I would recommend them to anyone.

We have used Sky Construction for two major home renovation projects.  I will use no other contractor by SKY.  I just cannot say enough about James Park and his crew.  James came to our home to give us an estimate first on a renovation of our downstairs living area.  He was extremely responsive, answered all our questions and stood by his quote.  The work went like clockwork.  The site manager, Roberto, was phenomenal and kept everything running smoothly.  The crew that worked in our home was professional, courteous, timely and meticulous.  We were so impressed with the work down in our downstairs area that we contracted with James to do a complete kitchen renovation.

Again, I could never say enough about this experience.  I have heard all the horror stories about kitchen renovation and I have to say, we saw NONE of them.  Our kitchen was demo'd and renovated in 4 weeks.  Crews arrived promptly at 8:30am and worked until 6pm or later every day.  They even came on the weekends a few times because we had a deadline that we really needed to meet.  James Park is now like family.  He is the most responsive and considerate man that I have had the pleasure of working with and his company and crew reflects these qualities.  

We are now contracting with SKY to build a deck on our home.  I keep looking for more projects for them to do (perhaps a bathroom?) because I know that the job will be of the highest quality and done in a timely and professional manner. 

I am hard to please. Very hard to please.  And I am well pleased with SKY Construction and would recommend them to anyone.

We needed to paint our townhouse in a short period of time due to moving needs. James provided an estimate verbally and confirmed it with an email. We picked the color based on color sample provided. He was able to schedule us at a short notice. The crew arrived on the agreed time and worked over the weekend. We had to make changes in the scope of rooms to paint and James accommodated us accordingly.

The crew completed the work within the two days that was agreed. Painting was done nicely and the painted trims came alive. The crew cleaned after their work and there were no traces of their work other than the remaining paint cans that they left for our use or color reference.

Sky Construction did quote me a good price for their services.  I was pleased with the work they had done on the exterior. They also comped me the tile in the master bath to make up for some of the hassle.  However, the continuous series of problems and mistakes I experienced when they worked on the indoor remodeling definitely made me regret choosing them for this project.  In addition, while the company representative was very polite and competent, the people actually performing the work, for the most part, were not.  They did not show any care or respect for the house or my possessions when they were working.

Specifics:

• The remodeling was intended to be completed before I moved in and wasn't completed for 2 weeks after the move
• They installed carpets, then one worker cut a carpet so that it didn't reach the wall and needed to be reinstalled
• They didn't use drop cloths when painting, so paint splatters ended up all over the new wood floors
• They installed a sink and faucet, but left out the bracket holding the faucet in place, so it doesn't work properly
• They used a saw to cut tile in the master bathroom, so a huge cloud of dust went all over the new carpet, furniture, and clothes in the closet and bedroom 
• They installed a railing, then stained it a color that didn't match the new floors
• They hung the front door, leaving an inch+ gap at the bottom, which allowed water in to ruin the new hardwood floors
• They rarely had a competent foreman/manager on site to catch or prevent mistakes
• They took a mirror off the wall to paint one bathroom, then stacked dripping paint cans on it so that the mirror was a mess when it was time to rehang it
• They removed a sink to put in the wooden floors and reinstalled it so that it sits crookedly

I thought they did a good job. They were competitively priced. They were very responsive to any special needs I had. This is the second time I’ve used them and both times they were great.

They were reliable. They stuck to their quote and did it in a timely manner. They were flexible as far as little changes that we made as we went along. They were easy to work with and the work was good.

They were responsive to my inquiries, they came out when they said they would, and they did the job within the timeframe.

They were responsive. Their price was good, and they did excellent work. I am having them do more work for me in the future.