Service Specialties Inc. logoApproved Pro
Approved Pro

Service Specialties Inc.

4.5(
679
)
Heating and Air Conditioning Service, Plumbing, Water Heater Service,

About us

SSI is a full-service mechanical contractor in Virginia (Va) specializing in creating comfort through indoor plumbing, heating and air conditioning. Founded in 1979, (SSI) remains committed to the values that have helped us grow from a small family-owned service business to a leading Northern Virginia residential and commercial HVAC and Plumbing contractor. Still family owned and operated, SSI is now the trusted mechanical contractor for significant commercial enterprises, including Dulles Airport, and we bring indoor comfort to a large number of loyal residential customers. We do it all with an unwavering commitment to quality, timeliness, and value that have been part of our mission from the beginning. Family owned & operated, Celebrating over 35 years in business, 30 plus employees. Additional DBA - SSI. Award winning.

Business highlights

Family owned & operated
Emergency services offered
46 years of experience

Services we offer

Residential & Commercial Design, Repair & Maintenance - HVAC, Heating & Air Conditioning, Piping, Pumps, Ventilation, Boilers, Air Handlers, Heat Pump, Gas Furnaces, Thermostats, Air Cleaners, Plumbing. Water Heater & Sewer Line Replacement & Repair. Garbage Disposal Replacement & Repair.

Services we don't offer

Electrical.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 7
    View Gallery

    Assorted photos uploaded by Service Specialties Inc.

Reviews
4.5679 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
12%
3
4%
2
4%
1
5%
Write a review

Filter reviews by service

Showing 1-25 of 679 reviews
Walter C.
Mar 2024
5.0
Plumbing
Yes, I recommend this pro
$45,000
Their service was thorough, professional and completed how, when and for the price agreed.
Everett W.
Sep 2021
5.0
Plumbing
Yes, I recommend this pro
They were prompt and professional. Would definitely use this company again.
Response from

"Thank you so much for your review! We look forward to helping you with any of your HVAC or Plumbing needs in the future!"

Patty H.
Aug 2021
5.0
Plumbing
Yes, I recommend this pro
$60,000
Both (repair and replacement) went very well. The technician was punctual, did the work in a timely fashion and cleaned up the work area after the work was completed. I have used SSI in the past and would hire them again. They do quality work and their pricing is fair and competitive. One other thing, I did not feel pressured to have any extra work done, but was provided estimates for my review.
Response from

"Thank you for allowing us to provide service to your home. We are truly grateful to have you as a customer, and appreciate your kind words. We will look forward to talking to you again in the near future! :)"

Patty H.
Feb 2021
5.0
Plumbing
Yes, I recommend this pro
$30,000
The technician did a great job. He was on time, inspected the issue I was experiencing, and explained my options. He had the work completed within an hour and my toilet was working again without leaks. I purchased the plumbing membership as well since my home is nearing a quarter century old. It affords me piece of mind. I would highly recommend SSI. I have used them in the past for my HVAC issues as well.
Farah C.
Feb 2021
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$17,500
They were wonderful and the customer service was amazing they followed up and followed through from the start to finish. I will be using them again in the future if I have any plumbing needs and recommend them to anyone in need of a plumber.
Jeremy B.
Jan 2021
5.0
Plumbing
Yes, I recommend this pro
$50,000
Went well, fully satisfied. I had to order some fixtures for a subsequent visit which was scheduled at my convenience. Work went well and when I had a question (not worksmanship related) after the install and payment they were responsive and stood behind their work. Second job we've had SSI take care of, would hire again. Thank you.
Ty L.
Sep 2020
5.0
Plumbing, Gas Leak Repair
Yes, I recommend this pro
Well, efficient and polite
Anne W.
Aug 2020
5.0
Plumbing, Gas Leak Repair
Yes, I recommend this pro
$6,500
Timely assessment and guidance. Corrected promptly
Melissa S.
Aug 2020
5.0
Gas Leak Repair
Yes, I recommend this pro
$70,000
The plumber was very nice.
Mike R.
Jul 2020
5.0
Plumbing, Gas Leak Repair
Yes, I recommend this pro
$180,000
Service was excellent. Michael did the work and was right on time, prepared, and very efficient. He was personable and professional and left everything looking great!
Dean F.
Jul 2020
5.0
Plumbing
Yes, I recommend this pro
Awesome! Michael M is an honest and amazing representative for this company. He was in a position to sell something but instead was honest and forthright. Very refreshing. I'd say SSI is my go-to company, but really Michael M. is my go-to guy at SSI. WELL DONE SIR. Thank you, for honest, reputable service.
Winston W.
Jul 2020
5.0
Plumbing
Yes, I recommend this pro
$12,000
Serice was Great!
Isac K.
Jul 2020
3.0
Plumbing
$22,500
Replace Exterior Faucet
JANICE W.
Jun 2020
1.0
Heating and Air Conditioning Service
The technician came into the house, did not make an assessment of what was actually wrong with the system, did not fix anything, and did not call me at until 2 days later. He did charge me for a tune-up and did not do any work. I called a competitor, who came out the next day, made an assessment,communicated to be what needed to be done and fixed the system!!
Caren E.
Jun 2020
5.0
Plumbing, Gas Leak Repair
Yes, I recommend this pro
Wonderful Service! Service Specialties provided excellent service and showed real professionalism. They were frequently in contact with me and the technician was perfectly on time. They went above and beyond! I will definitely refer them to others.
Jeremy B.
May 2020
5.0
Plumbing
Yes, I recommend this pro
$40,000
Went great, the hose bibb and some of the copper needed replacing and the work was done to my satisfaction. The technician was skilled and good on etiquette in the COVID era. Gave me some pointers and appreciated his demeanor. Would hire again.
Erika C.
May 2020
5.0
Plumbing
Yes, I recommend this pro
Service was quick and professional.
Debbie H.
Apr 2020
1.0
Heating and Air Conditioning Service
$9,900
What a SCAM! Angies List coupon advertised an outdoor faucet replacement for $99.00. When they arrived, they said they could not do it on our faucet. So instead they said they could do a frost free faucet replacement for $698.00. What a scam, ended up paying the $99.00 for them just to replace a leaky valve on current faucet. I would never use them for anything!
Response from

"Hi Ms. [Member Name Removed], I apologize that you feel that our deal was a scam. The deal that you claimed was for a standard hosebib. When we arrived to you home, we found that you have an upgraded hosebib of a frostfree hosebib, which is much more costly to replace and was not included in our Angie's List deal. We sincerely apologize that there was not better notation of what type of hosebib this deal was for, and we will definitely do better explaining in the future. We hope that you decide to use us for Plumbing use if you had a good experience besides the miscommunication that we had. We know you will find more the satisfactory experience with our team! Renee L. Service Specialties, Inc."

Patricia M.
Mar 2020
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
It was great. I would highly recommend them to others.
Response from

"Thank you so much for your great review!"

Carolyn Y.
Feb 2020
5.0
Plumbing
Yes, I recommend this pro
Great job! Very responsive. I would highly recommend them to others.
Response from

"Thank you so much [Member Name Removed], for your review!"

Don D.
Aug 2019
5.0
Plumbing
Yes, I recommend this pro
$82,500
Plumber did a good job patiently evaluating, explaining, & advising "Pro's & Con's" of upgrading from the existing 1968 toilets.
Don D.
Jul 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$6,900
Exceptionally well trained and professional.
Mike T.
Jul 2019
5.0
Water Heater Service
Yes, I recommend this pro
I knew a new water heater was needed when you need to turn up the water heat to get any hot water out of the system. Called and was able to get same day removal and installation of a new gas water heater. Process was smooth and I have a great product installed by a certified technician. What could be better. SSI is my go to for plumbing issues.
Eleanor M.
Jun 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$16,900
Jermaine was the specialist sent. I have had him before, and requested him again. He is courteous in answering and explaining my questions. He is thorough in his work. He also took care of my son's air conditioning maintenance this same day. He recommended items that he would suggest needed prompt action and why. I was thoroughly pleased with Jermaine's work, and will always ask for him when needing service to either my furnacr or air conditioner. Kudos to SSI for having Jermaine as a technician.
Daniel Z.
May 2019
5.0
Plumbing
Yes, I recommend this pro
$80,000
Outstanding service. Sump pump failed during heavy rainstorm. Water all over our basement. SSI was the only company able to respond that night. They arrived around 3 am and finished within an hour.
...
Showing 1-25 of 679

Licensing

Bonded
Insured
Licensed*

Trade License Number

2701022299A

Trade License Locale

Virginia

Trade License Authority

DPOL

Trade License Expiration

05/31/2020

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Service Specialties Inc. is currently rated 4.5 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Service Specialties Inc. accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Service Specialties Inc. offers free project estimates.
Yes, Service Specialties Inc. offers eco-friendly accreditations.
Yes, Service Specialties Inc. offers a 10% senior discount.
Yes, Service Specialties Inc. offers emergency services.
Yes, Service Specialties Inc. offers warranties.
Service Specialties Inc. offers the following services: Residential & Commercial Design, Repair & Maintenance - HVAC, Heating & Air Conditioning, Piping, Pumps, Ventilation, Boilers, Air Handlers, Heat Pump, Gas Furnaces, Thermostats, Air Cleaners, Plumbing. Water Heater & Sewer Line Replacement & Repair. Garbage Disposal Replacement & Repair.
Electrical.

Contact Information

14522 Lee Rd, Chantilly, VA 20151

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
Share project details to get started.