JTB Innovations LLC

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JTB Innovation provided timely, complete and very acceptable service. I can only note good and positive experiences relative to the quality of service and the company representatives.  When I took my annuals bids for the 2015 mowing season another company edged JTB Innovation out during my apples to apples comparison. This was the only reason I discontinued my service.

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They were prompt about coming out to give me an estimate and that seemed to go well.  Based on that conversation, I was expecting my yard to be cleaned up, trimmed, mowed, and edged as well as all the downed branches removed. They came out on a Friday for the estimate and told me they would be in touch early the next week to schedule a time to do the work.  By Wednesday when I still hadn't heard from them, I messaged them and was told it would probably be the following week and that they would call or e-mail the day before.  I got an e-mail on the morning of the same day they came out so I had no opportunity to be there to know what they were doing or that it took 4 hours to do.  I was disappointed to find that the yard was not edged or mowed.  They did remove a big pile of branches, raked leaves, and trimmed some bushes but I have a hard time believing that took 2 men 4 hours to do that.  Not a horrible job, just not what I expected.  For $170, I want to be there to see what I was getting and therefore I will be trying elsewhere in the future.  When I messaged them about my concerns, I was told they thought my tenant would mow my lawn because I mentioned that's what I had be doing but the purpose of me buying the Angie's List deal was to find a landscaper to start taking care of my lawn instead of unreliable tenants.  Better communication and scheduling practices would be beneficial to this business.

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They did an amazing job

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It went great, I would recommend them to anyone.

They let me know when they would arrive via text and showed up right on time. I had to leave the house in the middle of their work so they also let me know when they left and what they'd completed. Everyone I spoke to was friendly and professional and I'd absolutely use them again.

Showed up on time, and listened to my concerns and areas of focus.  The whole crew was extremely professional, and worked very efficiently.  I would absolutely use them again!

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I purchased a deal for yard clean-up.  It took a couple of weeks for them to come out and do the work, but it was worth the wait!  A team came out and they did a fantastic job cleaning up the area, including laying dirt around some bushes, leveling it and organizing the decorative rocks that I had around the beds back into place.  The yard looked great when they were finished!  They did everything I asked them to and more.  I plan to use them in the future to lay mulch this spring and clean-up the yard again.

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They did an excellent job!

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It went well  - except they did leave the back gate open and I have dogs.

JTB Innovations was on time and far exceeded expectations. He provided extra services beyond the Angie's list deal, left the yard immaculate and hauled away all of the debris. Outstanding job!

Jason and his crew arrived as scheduled to perform general yard clean-up.  This was an Angie's List deal of $169.00 for two men at two hours.  However, Jason brought a crew of 6 + men without an extra charge.  They finished the job quickly and expertly.  I was very impressed and will definitely contact him again for future services.  Thanks Jason!

The crew did a very thorough and professional job clearing the leaves from my property.
I gave them a B on responsiveness because I had to email them a couple of times to get a response after the initial contact was made.  But overall, I was quite pleased.