Founded 1990 • With Angi since June 2010
Amenities
Free Estimates
yes
Warranties
Yes
Senior Discount
no
Eco-Friendly Accreditations
No
Licensing
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-25 of 74 reviews
Mehul S.
09/03/2020
We’ve got our entire ~ 5000 sft wood repolished with kitchen floor replacement. We also got all new carpets for all 3 levels done by Crown Floors. Willy is very knowledgable, an excellent person, very honest and transparent. He guided us in the right direction. He never went into price wars with the other company we were talking to. He gave us the best price and focused on quality and service. He came multiple times to our home and his crew was very professional and pro at what they do. I would always give him business next time and I highly recommend him for best quality, service and price. 👍👍👍
Description of Work
Wooden flooring and Carpet
Category
carpet installation, hardwood floor
John T.
05/10/2019
Good experience. Helpful staff when we chose new flooring. Large selection of tile, carpet, and hardwood to choose from. Reasonably priced. Installers were on time and did a great job.
Description of Work
Remove carpet in living room and family room and replace with hardwood. Remove carpet on stairs, upstairs hallway, and bedrooms and replace with Mohawk Air.o hypoallergenic carpet.
Category
carpet installation, flooring contractor, hardwood floor
John B.
12/09/2018
Crown Floors has a very nice showroom of carpet to choose from coupled by great customer service. Bruce was the sales person I dealt with and his knowledge or carpet and the install process made the entire process easy. The install crew did a great job with install, furniture moving and cleanup. I had a tight timeline to get the carpet installed and they were able to take care of me. Thanks!!
Description of Work
Carpet Install
Category
carpet installation
Tina F.
10/19/2018
We have been using crown floors for over 10 years. They have done carpeting, wood flooring and tile work. Each time we have had great results and have been very happy with the service and quality of work. Willy is so accommodating and sometimes he will bring the samples to our home making it very convenient for us. We highly recommend crown floors for all the services they provide.
Description of Work
Several rooms of carpet, wood and tile
Category
carpet installation, flooring contractor, hardwood floor
Michaele F.
10/07/2018
The job went very well. The installers arrived on time and worked steadily. They dealt with a minor unexpected issue with the sub-flooring. They were also very careful moving the furniture and put everything back with our direction. They also reiterated the advantages of this particular flooring and care/maintenance. They used an excellent underlay on the stairwell for the new carpet installation. I can really feel a difference. This is our second job for Crown Floor. We have been pleased both times and will be talking with them again for the next flooring job.
Description of Work
Replace old carpet and linoleum on main floor of townhouse with vinyl planking. Used CoreTec HD Plus. Also replacing carpet on lower stairwell.
Category
carpet installation, flooring contractor
Terri F.
10/03/2018
Crown Floors does excellent work! We would highly recommend them to all! A few years ago when our home was new, we had Crown Floors carpet our entire basement and stairs, and we were so impressed that we didn't even shop around when it came time to replace the carpet upstairs--we went straight to Crown Floors! I worked personally with Willy--he's polite and very helpful. The crew he sent out to lay down the carpet was also polite and I was very comfortable having them in my home. In fact, my son and I were trying to carry an old sofa down a flight of stairs--nothing to do the carpeting job--and one of the crew took over my part and hauled the sofa for me, really going the extra mile. They did a terrific job all in all--the carpet looks beautiful! Oh, they also restretched the carpet in our master bedroom and closet that had, over time, gained several big wrinkles all across, as though it were too big for the floor. Looks SO much better! (To clarify, that carpet was originally installed by the builder, not Crown Floors.) Great service!
Description of Work
New carpet in 3 bedrooms & 2 stairways; also restretched the carpet in the master bedroom and closet. A few years ago, carpeted our entire basement & stairs leading down.
Category
carpet installation
Traci P.
09/13/2018
I cannot recommend Crown Floors enough! From beginning to end the process was seamless and not stressful.. Willy and Bev were both so helpful, knowledgeable and patient. The communication throughout was incredible and very efficient. We absolutely LOVE our new carpets. The installers were great - courteous, fast, and careful with the walls and clean up. Thank you Crown Floors!!
Description of Work
Replacement Carpets two stairways and entire upstairs (5 bedrooms and hallway)
Category
carpet installation
Jody B.
04/12/2018
The entire process was great. From the time I walked into the showroom to final payment, everything was timely and happened as they told me it was going to happen. The workmanship is beautiful! I wanted to keep the center section of the wall-to-wall carpet where the TV and Sectional sofa were, so they had to cut around that area so it would replicate an area rug. (My wall to wall carpet isn't even a year old, so wanted to save some of it.) They expertly cut my carpet and put transition strips to match the Cortex planks around the edges of the carpet. Their carpet guy came the next day to restretch and tack down the carpet. It looks beautiful! I couldn't be happier with final product. I highly recommend Crown Floors and will use them for future jobs.
Description of Work
Replace carpet in the basement with CorTex planks.
Category
flooring contractor
Beth C.
03/28/2018
I can never say enough wonderful things about this company. From the moment I walked through the door and spoke with Willy about my flooring needs, I felt so comfortable knowing I would be paying for quality flooring, service and impeccable installation of the flooring and carpet in my home. There was no pressure sale and was given lots of choices and some very good advice on the best flooring for my needs. The gentlemen who installed the carpet showed up as scheduled to work and they never stopped working! They were meticulous with the installation and they did a beautiful job! And on top of everything, Willy came to check in to see how everything was going. Thank you Crown Floors for making my home beautiful!
Description of Work
Over the top quality and service!
Category
carpet installation, flooring contractor
Debbie B.
01/17/2018
The installers were very neat and careful while installing the carpet. No marks on the walls. Our furniture was moved gently. All scraps were removed and the carpet completely vacuumed before they left.
Description of Work
Living room, dining room and floating stairs carpet installed. Mohawk carpet style 2H67 with memory foam smart cushion.
Category
carpet installation
Jim M.
12/29/2017
Excellent. The work was performed in one day with good quality. In particular it is worth noting one bedroom that had pieces of bulky heavy furniture. Somehow the installers were able to deal with this and do a pristine install.
Description of Work
Purchased and installed new Mohawk carpeting on my upper level and stairs from main to upper.
Category
carpet installation
Jim M.
12/29/2017
At the end of the day I'm OK with the work performed. There were a number of small nicks and dings that I had to have touched up, and I asked to have one board replaced due to a crack in the corner (1st picture attached). What kept them from getting an "A" is the number of items that had to be addressed that I believe could have been avoided if the installers were more careful and took more time and care in doing the work (there were 2 days allotted for the installation, they completed in 1). IMO, some of the nicks and dings should have been noticed by the installers and different boards used. Note, the last picture is of a board with a damaged corner that I had puttied, but in hindsight would have had the board replaced. The owners were generally responsive to my concerns, but I would probably consider other options for hardwood installation if I were doing this over.
Description of Work
Install pre-finished hard-wood flooring (Bruce Gunstock) on my main level.
Category
hardwood floor
Jim M.
12/29/2017
First mistake I made was not going with grout. I liked the look without, and was told by the salesperson that they would put a sealer in the seams. Apparently they found out just before-hand that the sealer was no longer offered by the manufacturer, but I was not informed of this until after the install. In the picture attached you can see that the alignment is not pristine (I am extremely fussy on this), and it carried on throughout the entire installation area (though to be honest, it was not very noticeable from standing height). Use of grout may have made this less of a concern. The explanation I got was that the tiles are not uniformly precisely the same size. Not sure I agree with this, and I feel the job may have been rushed. There was a mis-cut tile by my dishwasher that they replaced. Also, the installers did not clean up after the installation as well as you would expect. When all was said and done, I decided to eat the cost and replace the tile with hardwood like the rest of my main level. Again I'm a bit of a perfectionist, and that drove my decision.
Description of Work
Install Congoleum Dura-Ceramic tile in my kitchen, no grout.
Category
flooring contractor
Jacqueline M.
10/25/2017
Jon M.
05/16/2017
Work was great! The total experience from visiting the showroom to final product install was first class. Staff at the store were very helpful and accommodating; I had borrow several samples on multiple occasions and it was never an issue. The install crew was on time, willing/able to answer any/all of my questions, and did a great job with installation. I would 100% hire Crown Floors again for any flooring project!
Description of Work
Crown Floors installed a new, ceramic tile floor in my main entrance/foyer area and stretched carpeting sections in several areas.
Category
carpet installation, flooring contractor, hardwood floor
Jim A.
04/26/2017
Victoria Y.
03/09/2017
Since the house is occupied they had to move all our furniture in order to carpet the living room and three bedrooms. They were very careful with our things and made sure to put everything back the way we had it. They were very professional and courteous. And the carpet is beautiful - they did an excellent job of installation. We plan to use them again to carpet our new home before we move in. I would highly recommend them to anyone.
Description of Work
We are getting our home ready for sale and Crown installed new carpet for us. We had the living room, three bedrooms, stairs and hallway done.
Category
carpet installation
Angela C.
03/02/2017
We had a great experience - from the selection process to installation. They helped us choose a product that would work well for us. The installation crew showed up on time and did a great job.
Description of Work
Basement flooring replaced.
Category
flooring contractor
Service Provider Response
Thank you! Soooooooooooo much! I truly appreciate your business! Thank You Willy & BeverlyEd G.
11/02/2016
I rarely give all A's, only if the service is excellent; and the price is very reasonable. Crown Floors met these high expectations; and actually exceeded them. I did the work necessary to get 3 estimates from 3 highly rated firms on Angie's List. I only considered firms with all A and B ratings; and only a few Bs. I did everything I could to spend my money wisely. Crown is the best of the best on Angie's List; best price and best service and workmanship. I cannot say enough good things about Beverly, Willy, and the installation crew. Thanks to them all for making this a most excellent purchase!
Description of Work
replace carpet in den, hallway, and bedroom
Category
carpet installation
john C.
10/28/2016
Sherry M.
10/25/2016
Their services were outstanding. The installers came at the day and time promised and immediately went to work. I showed them some of my concerns with squeaky floors and also an area with a "dip" that turned out to be a previously patched sub-floor that was only partially supported by a joist. All of these areas were fixed in addition to a superior installation of the carpeting. The installers were professional, polite and extremely hard-working. I couldn't be happier and highly recommend this company.
Description of Work
Crown Floors did a complete second floor carpet installation as well as two sets of stairs.
Category
carpet installation
Rebecca A.
10/17/2016
When we were not sure what colors we needed, Beverly worked with us and suggested great ideas. She picked the exact floor we got just by our description of what the kitchen may look like before we even had the cabinets. They worked with us when we had delays and installers were so clean and quiet. A fantastic experience!
Description of Work
Crown Floors was wonderful!! They put flooring in 1/2 of our downstairs and it looks beautiful. Everyone who enters the house the first thing they say is "love this floor!"
Category
flooring contractor, hardwood floor
Meredith O.
08/30/2016
The work required matching and tying the new hardwood into existing hardwood. Now that it's done, we can't tell where the edge was. It is seamless and beautiful and we are very happy. Bruce came out promptly to give us the estimate and scheduled the work quickly. He also followed up with us while the work was being done to make sure we were happy and any concerns were addressed. The workers were knowledgeable and respectful of our time and home. They worked hard and got it done quickly. We will be using Crown Floors again to replace the carpet in the bedrooms.
Description of Work
We replaced our carpet with hardwood in the family room, living room, dining room, office, stairs, and upstairs hallway.
Category
flooring contractor, hardwood floor
Susan D.
08/11/2016
The guys were on time and they worked hard. The measurements were exact and installed beautifully. We are more than please with the workmanship. William, who is the owner, is wonderful to work with and makes buying floor coverings very enjoyable. He's. Not only a good business man but he's a good friend of ours. I strongly recommend him if you want hassle free flooring done.
Description of Work
Crown Carpets installed padding and carpet throughout my house.
Category
carpet installation
John O.
03/13/2016
Every aspect of this job went great, from selecting the carpeting to installation. Scheduling the installation was easy. On the day of installation we were informed the installers would show up between 7:30 and 9:00. The team showed up promptly at 7:30 and worked straight through until they finished at 2:30. Upon completion, the team thoroughly cleaned up and removed all old carpeting; leaving the house in great shape--with a gorgeous new carpet. I would highly recommend Crown Floors to anybody considering new carpeting.
Description of Work
Installed carpeting in four upstairs bedrooms, hallway, and two staircases, removed all old carpeting.
Category
carpet installation, flooring contractor
Phone
Address
3857 Dulles South Court A
Chantilly, VA 20151
Other Information
Services offered
Services not offered
FAQ
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