AAA Home Services

I called them to make an appointment for an estimate. I was told that the person who makes these appointments was out of the office but that he/she would call me back. I left all my information with the receptionist (name, phone number, address, description of the job we want done, etc.). I was told that they will call me back the following day. That was three weeks ago and so far nobody got back to me. So I called another company and I will never contact AAA Home Services again.

I was supposed to have an estimate done on Friday, June 18th, 2010, at noon. No one ever showed up. I called their office to ask what happened and was told that George would call me back. He never did. I called again on Monday, June 21st and Tuesday, June 22nd. I was told both days that George would call me back, but he never did. It is now Wednesday, June 23rd, and I have not heard from him at all. I was very much looking forward to having this company come out and do the work due to the great reports on this list, but if they can't be bothered to show up for an estimate or return my calls, I will have to go with someone else. ADDENDUM: The company stated in their reply that they advised me that they do not service my area because I'm >30 miles away. I was never informed of this. It would have been nice for them to have informed me. Also, I was never informed that there was a death in the worker's family while I was leaving messages

I spoke to George over the phone on Wednesday. Explained I had a limited window of availability to address the carpet/HW floor in the upstairs (movers were coming the following Monday) and I wanted some options. He came out Thursday to walk me through options of either replacing the carpet or removing carpet and refinishing the floors. He gave me quotes for both jobs, and explained the process. I decided to go with the refinishing. His team arrived early Friday morning. They were respective and quickly got to work. They taped up all doorways/closets/pictures to keep the dust to a minimum. Friday was a full day of prep work, sanding, and putting down the first two layers of protectant/sealant. Saturday they came early, buffed and applied the final coat. They cleaned up everything - removed all the debris. The dust was really minimal. Overall, it was a good experience. Floors look beautiful.

Our home warranty people don't think the icemaker is part of the refrigerator. The quality of their work was fine; I just didn't like the guy. He was really cocky. It's not that he didn't do good work; I just didn't care for his customer care.

The estimate was competitive. They showed up when they said they would be there. Calls and emails were answered. Work quality was excellent Actual charges were the same as the estimate. The only additional charges were for new requests we made.They followed up on punch list items after the job was completed. We will use this company again.

As other clients have said, George is a nice, engaging fellow. I was hoping to have AAA repair the front porch to my 1920's bungalow, build a new front walk, carpet and paint the upstairs. George missed one meeting. Ok, our emails were a little confusing. Good next meeting. Proposal will come Friday. Nothing. Called. Nothing. Emailed. George apologized. There had been some mixup in getting me the proposal. He'll take care of it. Nothing. We're getting pretty close to a month since we first made contact. I'd just like to get my house fixed. Very frustrating.

George is fabulous to work with he is very patient and dedicated to make sure you get the best color for you home and style. We had 13 rooms painted with 10 different colors, including accent stripes in the dining/living room, also accent painting on the fireplace molding, and including the family room and kitchen which have 20 ft high ceilings so $2,400 for all of that labor and that price included Ben Moore Paint that is a fantastic value! In addition to that they completed the job in 4 days! The other $400 of service was because they installed an electrical light box and they also sealed all of the tile in the house which included 3 full bathroom floors & showers, the laundry room floor, & the kitchen floor and back splash. I grew up painting and wallpapering houses with my mother in her part-time job so I am very picky about the quality of the painting work and they did a fantastic job!

I had my entire home painted with custom colors selected by their on site design expert. Overall it was a great eperience. The crews and supervisors were all responsive and completed their work with pride.. The entire project was neatly organized, I had my floors refinished first then went on and completed the project with replacing the carpet in all of the bedrooms and basement. After a few touch ups in the final hours of the project everything was completed above my satisfactory expectations.

they never sent the information to do the job. I picked yhis company from Angies List and now I am very skeptical of the quality of companies that are on this list. **Update: I did finally receive the estimate on 9/12/09.

Great work,very satisfied with the entire deal.

We love our new floors. Job was done perfect!

Octavio and his crew came out immediately to look at the damge and provide estimate. They worked with the insurance agency and made it easier for us even better. Job was completed and there is no evidence of repairs in our ceiling.

The install was great! no visible seams and crew was curteous and polite.

They covered the rest of the house to protect from dust entering the other rooms. They respected our home like it was theirs.

They were a very professional group of workers. They knew what they were doing and they did a good job at it. They were on task the whole time; very happy with the service. They cleaned the gutters, too, and they also power washed the deck and stuff.

Clean and very satisfied with a job well done. No hassle!

Excellent attention to detail. Crew was respecting our home and furniture. They cleaned up after themselves upon leaving.