Deckscapes of Virginia LLC
About us
Deckscapes of Virginia LLC is a local family owned business located just north of the Manassas Battlefield in Catharpin, Virginia. We serve the Northern Virginia market including Prince William, Loudoun, Fairfax and Arlington Counties. We specialize in custom outdoor living spaces including decks, porches, patios, walkways, and masonry outdoor kitchens and fireplaces as well as landscaping. We are Class A Licensed and insured Contractor. Deckscapes has 20 employees and five dedicated crews that work with us as well. We have a network of other specialists in the trades to partner with on our projects such as electricians, plumbers, HVAC, painters and roofers to provide their expertise on various projects as needed. Call or visit our website and request an estimate. At the complimentary design consultation, our design staff will take the time to listen to your needs and work with you to create your perfect project. We have design software which can provide professional renderings to help you envision the project. *Designs are proprietary and available for viewing with salesman and will be provided to the customer with signed contract. Customers wishing to purchase designs can discuss it with their salesman. Deckscapes will handle all paperwork for permits and will arrange for required inspections. We will also provide drawings and information for your Homeowners Association if needed. We use only quality materials and our master craftsman provide a project you can depend on and enjoy for many years to come. Numerous references available upon request. We DO NOT offer repair services, however we do replace existing structures and can offer re-decking if your current deck meets code and is structurally sound!
Business highlights
21 years of experience
Services we offer
Decks, Gazebos, Masonry, Outdoor Kitchens & Fireplaces, Pavilions. Hardscaping - Paver & Flagstone Patios, Pergolas, Permeable Driveways. Landscape design & installation. Water Features., Porches, Sunrooms, Walkways
Accepted Payment Methods
- CreditCard
Reviews
4.859 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 12% | ||
| 5% | ||
| 0% | ||
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Showing 1-25 of 59 reviews
Mike W.
Sep 2017
The whole process was very professional from the start to include the architectural design, attention to detail, woodwork, etc. They also finished on time and the pricing was fair. Great job!
Jennifer D.
Dec 2016
unknown
Lisa K.
Dec 2016
We were very impressed with the designer. The building was very fast and efficient. They were considerate of our property. It looks great.
Kevin S.
Sep 2016
Deckscapes did a great job on the trex deck and non attached roof structure. Went up quickly, quality construction, looks fantastic. The outdoor kitchen and bar area took a bit longer than expected, but it came out great as well. The company was very flexible to get project done to our expectations and were willing to work with us as any issues occurred or changes needed to happen.
TERESA W.
Sep 2016
Very well. The sales person was very knowledgeable and provided free computer-generated images showing what it would look like when done. Project got off to a slow start, partly due to weather and apparently partly due to other reasons. We were very happy with the end result. Price was competitive with 2 other companies but their sales pitch was much better.
Agnes W.
Jun 2016
Excellent from start to finish. Putting in a patio was our big project this year, and since it is a major investment, we wanted to get it done right. We chose Deckscapes based on Angie's List reviews, customer testimonials, a great first impression at our initial appointment, and a fair estimate. We met with Brandon in December to discuss our vision for the project. He told us from the beginning that the project would be a marathon, not a sprint, and he was absolutely right. This company does not cut corners. They are thorough, professional, and reliable, and their communication is outstanding. We had several meetings with Brandon to finalize the design and work out a solution to a design challenge that our house presented. Once everything was finalized, we met with the construction manager, Kim, who contacted us regularly with updates and to ask if we had any questions or concerns. The weather this spring was very rainy, but the crew worked between the raindrops until the job was done. Our patio was completed in late May and it looks fantastic - it's everything we hoped for and more. We are thrilled and would not hesitate to recommend Deckscapes to anyone who wants their deck or patio done right the first time. A big thank you to Brandon, Kim, and the crew for an outstanding job!
Debbie D.
May 2016
unknown
Mike B.
Mar 2016
unknown
TERRI C.
Sep 2015
Deckscapes did an amazing job start to finish. From my initial meeting with Josh (the owner) to the final day of the installation of the screens, they were amazing to work with. Josh made some great design choices that I had not even thought of like including an outside deck with the screened in porch. Mike, the porch and screen supervisor, kept me in the loop every step of the way and returned my calls and texts right away - even on the weekends. He went out of his way to help me with any issues that crept up during the process and even helped me arrange the furnture on the porch when it was done. He also helped with a few small projects that had nothing to do with this project.
Victor, the job site supervisor, was amazing and extremely friendly and hard working. Everyone they sent to work on this job was friendly and respectful. From start to finish, they were professtional and respectful of my house, my neighbors and my time. Everyone around me has porch envy and is asking me for a referral.
Kim did an amazing job with the driveway and was really helpful with a last minute change which helped me figure out how best to tie the porch in with the driveway and was able to do it without holding anything up.
I love my new porch and driveway and could not have asked for a better company to work with. They did a fantastic job, quickly and professionaly. I would recommend them to all my friends. A++++
Victor, the job site supervisor, was amazing and extremely friendly and hard working. Everyone they sent to work on this job was friendly and respectful. From start to finish, they were professtional and respectful of my house, my neighbors and my time. Everyone around me has porch envy and is asking me for a referral.
Kim did an amazing job with the driveway and was really helpful with a last minute change which helped me figure out how best to tie the porch in with the driveway and was able to do it without holding anything up.
I love my new porch and driveway and could not have asked for a better company to work with. They did a fantastic job, quickly and professionaly. I would recommend them to all my friends. A++++
Daniel P.
May 2015
I was impressed with DeckScapes from start to finish. I had a basic plan of what I wanted from the beginning, but I got the design help I needed from the initial sales associate (who I believe is also a landscape architect).
The construction manager was a great communicator throughout the work-phase of the project, letting me know how things were going, explaining any delays, always asking for feedback or for any issues I had detected. Any issues I detected (almost all minor) were addressed in a prompt minor and my wife and I are very pleased with the end result.
This company is very professional and very concerned with making sure you are happy and will be spouting their praises after they complete the job. They want good word-of-mouth and are willing to put in the effort to get it. Highly recommended.
I authorized pictures of this project to be posted to Houzz, and they can be found here:
http://www.houzz.com/projects/1056979//custom-patio-pergola-seatwall-and-outdoor-kitchen
The construction manager was a great communicator throughout the work-phase of the project, letting me know how things were going, explaining any delays, always asking for feedback or for any issues I had detected. Any issues I detected (almost all minor) were addressed in a prompt minor and my wife and I are very pleased with the end result.
This company is very professional and very concerned with making sure you are happy and will be spouting their praises after they complete the job. They want good word-of-mouth and are willing to put in the effort to get it. Highly recommended.
I authorized pictures of this project to be posted to Houzz, and they can be found here:
http://www.houzz.com/projects/1056979//custom-patio-pergola-seatwall-and-outdoor-kitchen
Vidya V.
Jan 2015
unknown
Response from Deckscapes of Virginia LLC
"Receiving a review such as this two years after the fact is often difficult to respond to . However, I would like to say that we are sad to hear that one of our customers has been less than fully satisfied. I would like to address some of the incorrect information in the review. The original contract was signed June 11, 2013 for a Trex deck. When the homeowner notified us that composite decking was not allowed by the HOA we submitted an ammendment for the customer on July 30, 2013. The contract was finally signed by the customer on August 26, 2013 and at that time we immediately fit the project into the ongoing calendar. The delays we incurred were on the Customer side waiting for HOA approval and signing off on the required changes. The project started one week after the sign off on 9/4 and was completed on 9/24. The contract was sold with a partial rear beam and the remaining length of the house had an inside corner of the house where the bandboard was not visible and turned out not to be a solid band board for attachment. This was the reason for the additional footer required. It had nothing to do with cost savings. The contract does in fact state that if the bandboard is not suitable for solid attachment that a change order may be required for an additional footings and/or beam. This is standard practice as the bandboard is hidden underneath the siding and cannot be determined from the outside until the house is opened up at the area for attachment. This project did take longer to complete than we estimated. It was in progress for a total of 20 days. This included all work including the requested staining which is very contingent on weather. There were 8 days of precipitation within the 20 days working on the project. Although it was mentioned that negotiating the price down was not a concern, the project was discounted 10% for the customer up front and an additional $230 dollars at the end. Deckscapes of Virginia works very hard to provide customer satisfaction and we do regret that one of our customers was less than completely satisfied."
Wayne G.
Jan 2015
Deckscapes management, sales staff, project manager, and the entire on-site working staff were professional, informative, and polite throughout the construction. We did nothing but watch the deck get built in a very professional and timely manner. Deckscapes handled all of the necessary building permits through Fairfax County, Virginia, and we did not have to deal with this aspect of the bulding at all.
The Deck was built to every one of our specifications; it was put together in a very detailed manner with no shortcuts taken.
TREX decks although expensive are well worth it, and if you plan on having one built and you live in the Northern Virginia area, I suggest yoy get in touch with Deckscapes. A great Company that backs up its advertisments with great work!
Wayne Gatewood
USMC (Ret)
The Deck was built to every one of our specifications; it was put together in a very detailed manner with no shortcuts taken.
TREX decks although expensive are well worth it, and if you plan on having one built and you live in the Northern Virginia area, I suggest yoy get in touch with Deckscapes. A great Company that backs up its advertisments with great work!
Wayne Gatewood
USMC (Ret)
Ellen C.
Dec 2014
unknown
Ann W.
Dec 2014
I met the Deckscapes guys several years ago at a home show. We obtained an estimate back then, but it took several more years of countless bottles of Roundup and failed battles with the weeds before we pulled the trigger on the project. Of course, we are now saying "why didn't we do this sooner?" Our driveway and patio look spectacular. Neighbors and literally complete strangers keep coming to the door to ask about it and tell us how gorgeous it looks (the old driveway must have looked pretty bad, huh?).
The attention to detail and the precision of the job really impressed us. The crew was amazing - definitely masters of their crafts.
Project came in exactly at cost.
Timeline slipped a little bit but that was entirely due to weather.
It really is true - you get what you pay for - and it shows. This was not an inexpensive project, but the finished project is so beautiful.
We can't wait to have everyone over for a BBQ in the spring!
The attention to detail and the precision of the job really impressed us. The crew was amazing - definitely masters of their crafts.
Project came in exactly at cost.
Timeline slipped a little bit but that was entirely due to weather.
It really is true - you get what you pay for - and it shows. This was not an inexpensive project, but the finished project is so beautiful.
We can't wait to have everyone over for a BBQ in the spring!
Anna W.
Oct 2014
unknown
Stephanie S.
Aug 2014
Deckscapes took the time to provide a very detailed and thoughtful plan, we corrected/enhanced a few details but they had great ideas and their experience showed. Meanwhile we reviewed several other proposals from companies we found and some that were recommended to us. Deckscapes had been recommended by a friend. We really liked their detail, their personal attention, and we are very happy with the finished product-- it has very nice trim details that we do not see on other porches (and we have spent a lot of time looking at other porch and patio work). It is a composite and PVC wrapped porch with lighting on the step risers and exterior lighting as well as ceiling fan lights etc. We also added stepping stones from the fenced in yard as a pathway to the porch steps.
We feel we got our monies worth-- they were not the cheapest (nor the most expensive) quote, but they were in the same ballpark as the other quotes. We did negotiate on price a little bit and we are very happy, one year out with the product. We had one service call to add additional support to one of the door frames and they responded quickly and its fixed.
The construction crew was the same group of 3 guys, everyday while building, and they have been with the company for several years (a good thing in my opinion) They worked long days, all day with almost no interruption-- I work from home most days so I really saw their progress and work ethic. They guys were busy all day, they all knew what they needed to work on, clean, and respectful. There were some minor schedule delays when it came time to coordinate with the electricians, but that caused no issue with our overall timeline, and I think with such a big project-- somewhat expected-- but we were kept informed, we passed every inspection with flying colors, and our questions were always answered in a timely manner.
The group that installed the patio was also just as professional, long time company workers, and did a fantastic job.
Overall I would definetly hire them again. It was a very positive experience for us and we get a lot of compliments on the porch and we use it everyday-- its been just what we wanted and has fit our lifestyle.
We feel we got our monies worth-- they were not the cheapest (nor the most expensive) quote, but they were in the same ballpark as the other quotes. We did negotiate on price a little bit and we are very happy, one year out with the product. We had one service call to add additional support to one of the door frames and they responded quickly and its fixed.
The construction crew was the same group of 3 guys, everyday while building, and they have been with the company for several years (a good thing in my opinion) They worked long days, all day with almost no interruption-- I work from home most days so I really saw their progress and work ethic. They guys were busy all day, they all knew what they needed to work on, clean, and respectful. There were some minor schedule delays when it came time to coordinate with the electricians, but that caused no issue with our overall timeline, and I think with such a big project-- somewhat expected-- but we were kept informed, we passed every inspection with flying colors, and our questions were always answered in a timely manner.
The group that installed the patio was also just as professional, long time company workers, and did a fantastic job.
Overall I would definetly hire them again. It was a very positive experience for us and we get a lot of compliments on the porch and we use it everyday-- its been just what we wanted and has fit our lifestyle.
Joseph L.
Aug 2014
Excellent craftsmanship, prompt and efficient. Would highly recommend.
Channa P.
Jul 2014
It went well. I did not end up using them because of the type of deck that I wanted to have put on but they were responsive. I had nothing unfavorable to say about them. They even followed up you know some companies you will get a quote and you will never hear from then again. We were looking to get a patio and we decided we were going to do deck instead of a patio.
Pamela M.
Jun 2014
I liked the owner of the company. He was very professional and punctual and responsive. However, once the contract was signed we had to deal with his mother who ran the office. The day of the install, we ran into design problems and could not get a hold of the owner. We talked to his mother and she seemed defensive on his part. I think it's a big mistake hiring family members to work for you in the office. You need impartial and professional customer service. We overcame the issue and at the end of a very long, hard day of installing, we found that the decking floor had not been laid correctly to where the angle of the planks lined up with the angle of the bench. This can depend on the crew he hires, but we were told they were very professional and worked with him all the time. We decided that we did not want to rip it all up again as we could probably live with it. It just irked me that this even happened. Not only that but the bench they were to build was not done properly and they had to stay very late getting it right. By the end of the day, I was so ready for them to be gone. Maybe this is typical, I don't know.
A couple of years later we called with cracking wood issues and we once again got Mother who was very defensive and argumentative. By this time, I knew I'd never work with them again. I feel it's a shame as the owner was very nice and we do love our deck despite the various issues.
As a side note, 4 years in, we had our deck power washed and we noticed that 5 or 6 strips of wood that had been replaced a year or so after install, were in really bad shape, with the surface power washed off. The other planks were fine. This tells me that they used different grade of composite which is a shame. I just don't know if I have the energy to call and wrangle with the Mother again. If it hadn't been for her, the whole experience would have been so much better.
A couple of years later we called with cracking wood issues and we once again got Mother who was very defensive and argumentative. By this time, I knew I'd never work with them again. I feel it's a shame as the owner was very nice and we do love our deck despite the various issues.
As a side note, 4 years in, we had our deck power washed and we noticed that 5 or 6 strips of wood that had been replaced a year or so after install, were in really bad shape, with the surface power washed off. The other planks were fine. This tells me that they used different grade of composite which is a shame. I just don't know if I have the energy to call and wrangle with the Mother again. If it hadn't been for her, the whole experience would have been so much better.
Response from Deckscapes of Virginia LLC
"When we had our initial contact for this project a new sales/designer for our company was working with the customer. We realized that this salesman was not representing our company in the manner which we wanted so we ended our employment relationship. I immediately contacted the customer to explain the issue and offer our services if they were still interested. A pleasant conversation ensued in which I assured the customer that I would set her up with the absolute best sales designer available which was Josh, and he happens to be my son as well! No apologies for this advice. Typically we don't discuss the personal relationships in the business with the customer as it is not pertinent to them, but in this instance it seemed necessary since the customer had such a poor experience with the initial sales representative. I assigned Josh to the project and he worked with the customer directly and the project was completed in June of 2009. A year later in the summer of 2010 we responded to their request for warranty concern and we replaced some decking and other components. We have not heard from anyone regarding any concerns for the past 4 years. With regards to "not hiring family to work in the office", I will have to say that I am sorry that the customer feels that it is an issue. Since I am the owner of the company and not a hired worker my job is to advocate for our customers and to support our excellent design and sales staff while balancing and communicating the issues and helping to clarify the expectations of the customer with regards to warranty issues. For example: - explaining that wood will naturally crack and split and must be sealed and properly maintained; - power washing a composite deck can damage it and void the warranty if not done properly; We work hard to ensure that any customer concerns are handled as soon as possible. Depending on the scope of the issue and when it is reported, we do our best to react as quickly as possible to address the concerns. Not all concerns actually need our assistance, often it is just clarifying how something works or what the manufacturer recommends for particular circumstances. However, the whole process starts with the customer notifying us directly and communicating with us about their concerns. Homeowners and business owners alike are both busy, so I think it is a fair critique to say that we should all slow down and listen more effectively and to be aware of the tone of our responses so that we are not misunderstood or damage the valued relationship. In reviewing this particular project file, I note that Evergrain decking was installed. There have been some issues that have arisen in the past 4 years with some Evergrain decking. If this is an issue, we will be happy to assist , but it starts with giving us a call! I have reached out to the customer as well to offer our assistance."
Wilma K.
May 2014
Their salesperson was extremely friendly and made sure I was aware of all of the options available and that I picked an option that would not only fit into my budget but that I would be happy with long term. Unlike similar companies I was getting quotes from they did not have a high pressure pitch that required a signature that day. Since I wanted to resurface my deck in the TrexPro material he gave me samples in all of the colors to keep as I made a decision. Once I decided to go with Deckscapes they got me on the schedule within a few weeks. Most of the work was completed in a few days. The project manager came by every day to check on the progress and made sure the area was kept clean. During the walk through the project manager was more thorough than I was and tighten a few bolts that he thought was too loose himself. Overall it was a good experience from start to finish.
Response from Deckscapes of Virginia LLC
"Thank you for entrusting us with your project! It was our pleasure to work with you."
Carol C.
Apr 2014
The salesman and project supervisor said all the right things and outlined how the job would proceed. An Angie's list rating of A and of course good references made me decide to use this company. Then the 2 man crew began the work mid February. They had to remove the railings, and decking and I was assured that they would clean up the site as they worked so that the debris would not be in the yard while they were building the new deck. The debris was the last thing to be removed from my yard, and I had to clean up wood and nails and screws to numerous to count from under my deck. The deck was to be wrapped in white PVC trim boards with a vinyl railing system. The fascia and stair risers had to be redone because the crew nailed all of it when my contract read "screwed in place with white trim screws". At first they said they would fill the nails holes with white putty and it would look "ok". The decking is supposed to be installed with screws and I have a large amount of nails around all the deck edges. The job is still not complete and the project supervisor has not returned my phone messages. I was able to talk with the salesman once in the past week and he promised to get me answers to my questions. He responded by leaving me a voice mail saying someone would be out to look at the deck in the middle of the day to look at my concerns. I would expect them to show up at dinner time when I'm home, or first thing in the morning, so I could talk with them. I have no idea if anyone showed up in the middle of the day and the salesman has not returned 2 subsequent messages. I'm writing them a letter today and keeping a copy handy for the BBB, just in case.
05/04/14 Update: The Owner of the company responded to my letter and came out to look at my deck the same day and was very surprised to see the quality of work and assured me that my deck was not built to the quality that Deckscapes provides for their customers. My deck was torn down to the framing once again and re-built. The new crew was great and my deck now looks wonderful, it was built by skilled carpenters this time. I'm very pleased with the finished job and very happy that the Owner took responsibility on the project and re-built the deck instead of trying to correct the problems created by the first work crew.
William T.
Apr 2014
On time and on budget.
Sandra K.
Feb 2014
.
Robert N.
Feb 2014
The plans were agreed to and the work commenced as requested. It took about a month to complete the work since it was cold weather. They were very responsive to small changes to the plans while it was being built. The staff was friendly and very knowledgeable. The new deck is very well-constructed and is serving our needs. We had very few complaints while the work was being done and they did a great job cleaning up after the project was done.
Amy O.
Jan 2014
Very professional from design to build. They were flexible and worked with us on the issues our lot presented. I would definitely recommend them and plan to use them again in the future.
Licensing
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FAQ
Deckscapes of Virginia LLC is currently rated 4.8 overall out of 5.
Deckscapes of Virginia LLC accepts the following forms of payment: CreditCard
No, Deckscapes of Virginia LLC does not offer free project estimates.
No, Deckscapes of Virginia LLC does not offer eco-friendly accreditations.
No, Deckscapes of Virginia LLC does not offer a senior discount.
No, Deckscapes of Virginia LLC does not offer emergency services.
No, Deckscapes of Virginia LLC does not offer warranties.