Quality Floor & Home - Carpet One
About us
Your one store for all flooring, kitchen & bathroom projects
Business highlights
Services we offer
Hardwood, carpet, ceramic tile, countertops, granite, kitchen and bathroom remodeling., laminate, vinyl
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings | 
|---|---|---|
| 78% | ||
| 11% | ||
| 4% | ||
| 4% | ||
| 4% | 
The carpet went in with no problems. A few doors didn't close (or dragged) after the installation because of the thickness of the new pad and carpet. The installers didn't offer to fix them...I wasn't sure if they should or not. For this I rated professionalism a bit lower. They arrived a bit later than expected and were therefore staying later than expected...I had to eventually rush them out so I could get home to the little ones and told them I would clean up and vaccuum the next day. I'm not complaining about this...they worked hard, but I didn't have the fortitude to stick around until every i had been dotted and t crossed.
We had a half-week delay in the installation of the rubber gym flooring. Not a big deal--Roggie kept me informed as to its progress, even when he was out of town for his daughter's graduation. I really appreciated his updates.
I scored professionalism lower because of this: when the rubber flooring was delivered the load was not well matched to the capacity of persons moving the load. I don't blame the delivery person for doing his job (although, he wasn't wearing a lifting belt and frankly should have refused to do the job himself!), I blame the warehouse who sent him out with this load...alone. An almost 450 lb roll of flooring for one person to move to a basement level...ridiculous expectation. Several of my neighbors watched in horror (as did I), but when I asked if I could call someone else to come help him, he said no. Note, this delivery was not without incident, but I choose not to detail the incident here--I have already spoken with Roggie and passed along a message to the warehouse through Roggie.
Well, the gym flooring went in without a hitch. And, the installers fixed the door that wouldn't close/open due to the new carpet. They rolled and stored the extra flooring in my furnace room for me, which is a bonus. If I either want to add more rubber floor to my gym to make it bigger or need to replace it, I have plenty left to do so. Also, I was really not sure what to expect in terms of the carpet-rubber flooring transition. It looks GREAT. I am so impressed with how good it looks--and we picked really good fleck colors for the rubber floor that match the carpet perfectly.
I wondered if I was paying too much for the gym flooring given I installed it at my old house for a fraction of the cost--but due to the challenges (the heaviness of the roll, the industrial adhesives, and the carpet-rubber transition) I really wanted it professionally done. And boy was it pricy--about as much as carpet for the three floors. But in the end, I didn't really have to lift a finger, was satisfied with the work, the guys were all nice, and altogether just a good experience.
Thanks! Would recommend. Would use again.
I used them a long time ago, too. They put in stuff for me before.
I liked them. I got a good price - I got my tiles on sale!
I just go over there. They are real close; they are just 10 minutes away. They did it in two days instead of one so I could move lots of stuff around down there. They were very accommodating.
Licensing
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